Overview

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The Richmond, BW PREMIER COLLECTION
Top Boutique Hotel

24 Hatton Garden, Liverpool, L3 2AN, United Kingdom
+44 151 236 1220

£49+

Overall guest ratings

8.3/10 Excellent
Based on 1,707 reviews

Review highlights

  • 9.1
  • 8.7
  • 6.4
  • 6.1

Good to know

  • Comfortable beds
  • Spacious rooms

Nearby

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    About

    Fall in love with Liverpool. The Richmond, BW Premier Collection® in Liverpool has made its name on putting the personal in personality. Offering a service that is exclusive to you, we will give you a warm Merseyside welcome followed by a relaxed can-do approach that will make your stay unforgettable. Our well appointed, luxurious rooms offer a choice of classical charm, while our outstanding suites with acres of space feature fully equipped kitchens and dining areas. Plus, we think our beds are the comfiest in the entire city - so a good nights sleep is guaranteed.

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    bestwestern.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,707 reviews
    • 9.1 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.0 "Lovely bar service, according to 90%."
      9.3 "93% were happy with the room service."
    • 6.8 "Average comfort."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.4 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 6.4 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
      6.2 "Only 62% thought the shower was ok."
      6.1 "For only 61%, the tv was ok."
      5.9 "59% thought the kitchenette was ok."
      6.3 "Only 63% found the balcony ok."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.8 "For only 68%, the facilities were new enough."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 2.7 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 1,280 reviews
    • 9.2 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.9 "Average comfort."
    • 6.6 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      5.9 "Only 59% thought the shower was ok."
      6.1 "For only 61%, the tv was ok."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.6 "For only 66%, the facilities were new enough."
    • 6.2 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Internet is average."
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    Overall rating

    8.2 Excellent
    Based on 290 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.9 "Location is great."
    • 6.8 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.8 "Food is average."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said rooms were clean enough."
      5.7 "57% thought the kitchenette was ok."
      6.2 "Only 62% thought the shower was ok."
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    Overall rating

    7.6 Good
    Based on 17 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.5 "Average comfort."
    • 6.2 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 119 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.4 "Food is average."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.1 "Average value."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "For only 62%, the bathroom was ok."
    • 6.0 "Average cleanliness."
    • 5.5 "Breakfast is mediocre."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    data provided by TrustYou

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