Overview

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City Continental Kensington London

11-13 Penywern Road, London, SW5 9TT, United Kingdom
+44 207 373 6514

£50+

Overall guest ratings

6.7/10 Good
Based on 2,956 reviews

Review highlights

  • 9.7
  • 5.8
  • 4.3
  • 3.7

Nearby

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    About

    With a stay at City Continental Kensington London in London (London City Centre), you'll be convenient to Stamford Bridge Stadium and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 74 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

    Dining

    A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 2,956 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "City centre within easy reach, said 74%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "Good access to the airport, said 100%."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
    • 5.0 "Internet is average."
    • 4.3 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.1 "59% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.7 "Disappointing food."
      1.4 "86% found the side dishes unedible."
      1.3 "87% said the pork dishes didn't taste good."
      4.3 "For 57%, the dining experience was not enjoyable."
      0.6 "94% did not like what was on the menu."
      3.1 "Unclean dining area, according to 69%."
      0.0 "100% thought beef and steak dishes were not good."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      4.1 "59% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.7 Good
    Based on 1,271 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      9.7 "97% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
    • 5.4 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
    • 5.0 "Internet is average."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      4.4 "56% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      3.2 "68% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.8 "52% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      4.4 "56% criticized the small bathroom."
    • 3.2 "Awful breakfast."
    • 3.2 "Food is inedible."
      1.7 "83% found the side dishes unedible."
      1.5 "85% said the pork dishes didn't taste good."
      4.2 "For 58%, the dining experience was not enjoyable."
    View all review categories

    Overall rating

    6.5 Good
    Based on 768 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.7 "Service is below average."
      4.2 "58% indicated the reception staff was not good."
    • 3.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      3.0 "70% thought the tv was sub-standard."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Disappointing food."
      4.9 "51% did not enjoy the desserts."

    Overall rating

    5.8 OK
    Based on 29 reviews
    • 9.6 "Terrific location."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.3 "Service is ok."
    • 4.9 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 3.4 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      1.7 "83% said rooms were small."

    Overall rating

    7.0 Good
    Based on 886 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      5.2 "Only 52% thought the service was professional."
    • 5.1 "Internet is average."
    • 4.6 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% criticized the small bathroom."
      2.9 "71% thought the tv was sub-standard."
      3.6 "64% found problems with the furniture."
      4.1 "59% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
    • 3.7 "Breakfast is below average."
    • 3.3 "Disappointing food."
      1.2 "88% found the side dishes unedible."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
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