Overview

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Rafayel Hotel And Spa

34 Lombard Road, London, SW11 3RF, United Kingdom
+44 207 801 3600

£100+

Overall guest ratings

7.9/10 Good
Based on 1,590 reviews

Review highlights

  • 7.7
  • 7.4
  • 5.9
  • 4.7

Good to know

  • Friendly service
  • Great view
  • Spacious rooms

Nearby

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    About

    One of the world's first environmentally-conscious luxury hotels, Rafayel on the Left Bank is set to prove that hotels can embrace cutting-edge green technologies and minimize their environmental impact without compromising on 5-star luxury, quality or comfort. Incorporating the latest technological advances in LED lighting, air conditioning, VDA efficiencies and rainwater harvesting will enable the hotel to reduce the 70kg carbon footprint of the average London hotel guest by an astounding 20%.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Indoor pool
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 1,590 reviews
    • 7.7 "High comfort."
      9.1 "91% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.4 "Good location."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
    • 6.5 "Average value."
    • 6.5 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Wellness & sports facilities were not very nice."
      3.1 "69% said that wellness & sports facilities were unclean."
    • 4.1 "Pool is below average."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      3.1 "69% said that wellness & sports facilities were unclean."
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    Overall rating

    8.0 Good
    Based on 1,240 reviews
    • 7.6 "High comfort."
      8.9 "89% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.5 "Good location."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
    • 6.4 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.5 "Only 65% thought the shower was ok."
    • 6.2 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 4.3 "Pool is below average."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 47 reviews
    • 7.7 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.7 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.7 "Not very clean."

    Overall rating

    8.1 Excellent
    Based on 63 reviews
    • 7.9 "High comfort."
    • 7.1 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 7.0 "Nice rooms."
      8.2 "82% thought the view was good."
    • 6.9 "Location is acceptable."
    • 6.9 "Average value."

    Overall rating

    7.9 Good
    Based on 238 reviews
    • 7.6 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 7.5 "Good location."
    • 7.2 "High value."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
    • 6.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.6 "Only 66% thought the shower was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.4 "Wellness & sports facilities were not very nice."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great view"
    "Spacious rooms"
    data provided by TrustYou

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