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Extremely friendly front desk staff who were helpful at all times. The valet manager was also extremely nice and always very pleasant. The rooms were clean and updated with a microwave and fridge. There was always coffee, drinks and a snack out by the front desk. A very nice hotel and reasonably priced for the location. Will definitely stay there again if ever in the area. There was a valet and fee to park each day ($32!) but since it's within walking distance to walk of fame I understand why they do it so tourists don't park there.
We enjoyed our stay very much. We were there to be on the Kelly and Michael show after the Oscars. The staff could not have been nicer our room was clean and comfy. I would like to give a shout out the the bartender (Chris). He was very friendly and helpful. We quite enjoyed our conversations with him. Can't think of a thing.
Parking is not included in stay. $32 a day.
Hotel has some quirks. It is very easy to lock yourself out of the bathroom by inadvertantly pushing the lock button when exiting the bathroom. In addition the bedframes are made of hardwood and are very easy to walk into.
The Staff was excellent, very helpful and pleasant. Bathrooms could be updated.
Great breakfast / location Parking expensive
Close to all attractions in Hollywood, good breakfast, very friendly staff and the luggage storage was a bonus
Location Seems like they may have a problem with people entering he back door from the hills. A door alarm was going off one evening and they seem to shut down the elevator in the back for this reason as well which is a little concerning.
The location is great walking distance to the Hollywood and highland shopping center. No car or uber needed You are in Hollywood so it was a fight in the hallway around 4am that woke me up.
Very good hotel No bad points
Convenience to the Hollywood Bowl. Within walking distance to tourist areas and the metrolink station .
Hotel room was clean. The walls are too thin. I had the experience of being woken up by an over arduous couple next door at 2.30am and this went on for around 4 hours. As we had just arrived from Australia, and a 15 hour plane trip this was not appreciated, nor was the noise coming from some women the next night that went outside on and off for 2 or more hours.
The price was right. The state of disrepair was horrible! The walls AND the doors in the hallways were nicked and dirty. Same thing in the room. The room door and bathroom door had so many scuff marks, even my kids said something. We waited more than 10 minutes to check in because the front desk person was "somewhere in the back." The bartender tried to check us in but she didn't know how (and why should she.). All this was after we drove into the parking lot and saw and heard the front desk girl and the bartender gossiping using foul language. Very unprofessional!
Very rude, unfriendly, not very knowledgeable staff. Dirty, room in decrepit condition, no safe inside room, terrible and disappointing pool. Not a good stay, spend the extra few dollars to go somewhere else since you are in LA, don't let such a terrible hotel leave a bitter taste in your mouth during your trip!
It looked nice on website.. rooms were cleam We changed rooms due to no hot water.. then because the hot tub exploded.. water everywhere and all our clothes spaked
The hotel staff was great. On arrival, they couldn't find my online reservation but accommodated me immediately. My non-smoking room smelled of smoke and I was moved immediately. Free wireless internet was a plus. Room was clean and spacious.
Great location, very near to all the main attractions and to the Metro station. Good breakfast, good sized room which was very comfortable and quiet. Great value for money. The breakfast room was small and would sometimes be crowded.
Nice view from window. Walking distance to mall. Nice paint colors on walls. Cute room. No bathtub. Charged for parking. Thin walls. Hard beds.
Pros: Loved the contemporary renovations. The hotel was super clean! The hallway always smelled amazing...I saw maids and maintenance staff always working the property. The location is superb for those that want to to go to Hollywood Walk of Fame, Chinese Theatre, Mall, Hollywood hills, etc. It literally is a 15 minute walk to all of these places. You will save time, money & get your exercise in! The beds were very comfy. The showers clean and modern. Room was plenty big for a couple. Micro & Fridge made it convenient for food. The little cool bar is nice for drinks. Staff very friendly. Loved the overall vibe. Cons: Definitely not a hotel for children! The area is a renovation of a small space, so no room for the kids to romp around. The pool is a very tiny square, so you will not enjoy a family pool experience here. The hotel has heavy traffic on Highland Ave, as you are in the heart of Hollywood, so plan accordingly. No complimentary breakfast. You can hear the noise that other guests make, so awakened by 5:00 am guests screaming.
I had friends visiting from the UK that had never been to Southern California, so I booked them at this hotel. Location was ideal for tourists, and we took the Red Line down to the USC game, also ideal. The staff allowed me to keep my car in the parking lot for an extra 5-6 hours on the day of checkout, which I really appreciated. Next time I go to a show at Bowl, I might even stay there myself.
locations was awesome, parking was sort of tight, and the lights went out on the street our lastnight there ( I imagine that wasn't the hotels fault), but all in all, great location/hotel for weekend stay , close to everything
We were very happy with our one night stay here. The rooms are on the smaller side, but very comfortable. We had a refridgerator and a microwave too. The location is fantastic. There is a 24-hour Subway about a block away (in case you need late night food), as well as a Starbucks. There is a lot of traffic nearby but we didn't notice it much with our room door closed. The staff was very friendly and helpful. I would definitely stay here again. The parking spots are tiny (be careful if you have a larger size vehicle) and they did fill up by late night, so if you get there late you may not have many to choose from. They do charge $15 to park, but considering the loxation I didn't think that was too bad.
location was really good no breakfast
Centrally located Not enough parking! No breakfast!
Efficient staff very good room low price The swimming pool close at nine pm :-)
A convinient location. Easy for parking
Location The sound of aircondition
good location. 10 minutes walk to Hollywood Blv. 2 minutes drive to I-10. So convinient for visitors. no breakfast included. internet is not as fast as i expected.
Location. Did not have a locker facility.
Old. Dirty. Poor staff. Smelled really bad.