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Staff always available and willing to help, choice of eating options for dinner and breakfast, and luxury of overall hotel. A beautiful place to stay!
Proximity to wineries and function that we were attending. Quiet and peaceful surroundings, and cleanliness of rooms and establishment.
comfortable, close to activity we where there for (balloon flight)good location for wineries all good
Comfortable bed and room room did not look over vineyards as advertised. Noisy due to weddings.limited eating options
The location was outstanding, and the surrounds excellent, this included the quiet and serene feeling lookoing out across the valley. The atmosphere within the room,and the generous space within the room made for a most comfortable and welcoming stay. All the staff we encountered were friendly and most helpful.
Staff was friendly and helpful.Convenient location to shops and hunter valley wineries The sofa bed was uncomfortable noisy
Central to cessnock and hunter valley region.
It was great our first get away in 11 years - great experience
Close to shops and club No balconies
Extremely friendly, easy-going staff. Good location, not a bad price at all. Room beautiful, facilities all up to date (sans LCD TV, but that's not particularly important) and perfectly functioning .
Sauna & spa There were at least 12 ground floor empty motel style units as a couple in there mid sixties we given a top floor unit .we stayed 2 nights"KNOW one came t0 clean or remove wet towels clean rubish or make beds "front&rear balconies &stairs filthy ruined what should have been great holiday
Location.Friendly and helpful staff. Room facilities and balcony outllook, mind you tree types and their location close to our room did impede the view. Breakfast facilities and variety were good. Covered walkways also provided a good deal of comfort. A minor point, the shower recess was not watertight - there was a lot of water on the floor during and after showering.
Room and facilities were perfect for the 2 of us
Comfort, location of all the winerys.
loved the minibar, the fire and the very comfortable bed! was disappointed with the fact that such an otherwise luxurious suite did not have more cosy flooring, ie carpet, or at least a thick cosy rug. Also the staff member who checked us in was very cold and unwelcoming
Helpful staff No
Access to the Hunter Valley wineries Unable to get any food there as the crowds each night so big that the wait was over an hour for basic pub food - obviously a young persons hang out in the evenings
Onsite Day Spa was a relaxing experience. Furnishings outdated, lacked modern technology, basic furnishings were broken and clearly stained and bedding was uncomfortable. Extreamly overpriced for a 3star hotel.
Well laid out and roomy hotel, close to Cessnock and Hunter valley with good food and beer on site No flyscreens so you could leave windows open
It was nice and quiet Room could do with fly screens so we dont have to use the A/Cond so much. Unfortunately it was a hot day when we stayed
Well spaced rooms away from eatery and entertainment Unable to have early check in or room to change for Winery Luncheon
The value for money and the location. The availability of restaurant staff.
Nice meals at the Bisrro We had a group of rowdy hoons staying in nearby units that kept us awake until 4.00 AM
heart of the wine area & good food & beer - perfect for our needs.