Overview

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Locanda Castagnola
Top City Hotel

Via Vecchio Municipio 1, 6976 Lugano, Ticino, Switzerland
+41 91 971 59 56

£67+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 806 reviews

Review highlights

  • 9.4
  • 9.3
  • 7.6
  • 4.7

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Safe
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 806 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "World class service."
    • 7.6 "Good location."
    • 6.8 "Internet is average."
    • 6.0 "Rooms are ok."
    • 4.7 "Not very comfortable."
    • 2.3 "Bar is disappointing."
    • 2.1 "Terrible amenities."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 628 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      8.5 "Housekeeping was great, according to 85%."
    • 7.3 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Internet works."
    • 6.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.2 "Beds were acceptable for 52%."
    • 2.3 "Bar is disappointing."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 80 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.4 "Good location."
    • 5.7 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 1.9 "Terrible amenities."

    Overall rating

    8.3 Excellent
    Based on 96 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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