Overview

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Locanda Castagnola
Top Lake Hotel

Via Vecchio Municipio 1, 6976 Lugano, Ticino, Switzerland
+41 91 971 59 56

£68+

Overall guest ratings

8.4/10 Excellent
Based on 807 reviews

Review highlights

  • 9.5
  • 8.9
  • 7.7
  • 1.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Safe
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 807 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.0 "Housekeeping was great, according to 90%."
    • 8.9 "Breakfast is good."
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Internet works."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
    • 1.9 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."

    Overall rating

    8.4 Excellent
    Based on 653 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.8 "Housekeeping was great, according to 88%."
    • 9.0 "Excellent breakfast."
    • 7.6 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 7.4 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall rating

    8.3 Excellent
    Based on 72 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 7.6 "Good location."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."

    Overall rating

    8.3 Excellent
    Based on 80 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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