Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Locanda Castagnola
Top Lake Hotel

Via Vecchio Municipio 1, 6976 Lugano, Ticino, Switzerland
+41 91 971 59 56

£70+

Overall guest ratings

8.4/10 Excellent
Based on 815 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.0
  • 4.4

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Safe
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 815 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.1 "Housekeeping was great, according to 91%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.2 "Excellent breakfast."
    • 8.0 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Internet works."
    • 6.9 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
    • 4.4 "Bar is not good."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.8 "72% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 635 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.9 "Housekeeping was great, according to 89%."
    • 9.2 "Excellent breakfast."
    • 7.8 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Internet works."
    • 7.0 "Nice rooms."
      6.0 "Only 60% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
    • 4.4 "Bar is not good."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.9 "71% complained about the elevator."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 81 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.0 "Location is great."
    • 6.7 "Rooms are ok."
    • 5.1 "Average comfort."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."

    Overall rating

    8.5 Excellent
    Based on 97 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Map

    Map

    Close