Overview

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Hotel Osuna

Luis de la Mata, 18, 28042 Madrid, Madrid, Spain
+34 917 418 100

£41+

Overall guest ratings

7.0/10 Good
Based on 3,686 reviews

Review highlights

  • 8.2
  • 8.1
  • 5.4
  • 5.4

Nearby

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    About

    Hotel Osuna is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at H2O, which serves breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and rooms at this upscale hotel offer minibars and room service.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 3,686 reviews
    • 8.2 "Location is great."
      9.9 "Good access to the airport, said 99%."
      8.7 "Near to public transport, according to 87%."
      8.6 "Easily accessible by car, said 86%."
      7.9 "79% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      7.6 "76% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.9 "Good pool."
      8.2 "Clean pool, said 82%."
    • 7.5 "Internet works."
    • 6.7 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.5 "Bar service was average, according to 55%."
    • 5.4 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
      6.6 "66% thought the bathroom was big enough."
    • 5.4 "Average amenities."
    • 3.7 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      3.8 "62% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      3.0 "70% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      1.2 "88% were disappointed with the minibar."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    Based on 1,732 reviews
    • 8.3 "Breakfast is good."
    • 7.9 "Good pool."
    • 7.9 "Good location."
      10.0 "Good access to the airport, said 100%."
      8.9 "Near to public transport, according to 89%."
      8.4 "Easily accessible by car, said 84%."
      7.8 "78% liked the proximity to shopping."
    • 7.1 "Internet works."
    • 6.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.6 "Average amenities."
    • 4.9 "Disappointing food."
      3.8 "For 62%, the dining experience was not enjoyable."
      4.9 "51% did not like what was on the menu."
      1.7 "The price was too high for 83%."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 2.9 "Awful rooms."
      0.5 "For 95%, the rooms looked old."
      3.6 "64% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      0.8 "92% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      0.4 "96% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
    • 1.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 810 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.6 "Near to public transport, according to 86%."
      8.1 "81% liked the proximity to shopping."
    • 7.8 "Good pool."
    • 7.7 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 6.9 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
    • 5.3 "Food is average."
    • 4.7 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
    • 3.6 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 2.5 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      1.0 "90% were disappointed with the minibar."
      0.3 "97% had problems with the shower."
    • 1.6 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 1,142 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "Business sites within easy reach, said 100%."
      7.6 "76% liked the proximity to shopping."
      7.2 "72% liked the proximity to sightseeing."
    • 7.9 "Internet works."
      9.4 "94% thought it was a great value."
      7.1 "71% said the wifi quality was great."
    • 7.8 "Good pool."
    • 7.5 "Good breakfast."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.1 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 4.9 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.8 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      2.5 "75% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.3 "97% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      3.1 "69% said the bathroom was dirty."
      1.5 "85% were disappointed with the minibar."
    • 1.2 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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