Overview

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Hilton Maidstone

Bearsted Road, Maidstone, ME14 5AA, United Kingdom
+44 162 273 4322

£70+

Overall guest ratings

7.8/10 Good
Based on 2,075 reviews

Review highlights

  • 8.7
  • 8.5
  • 5.5
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Within easy reach of the town center and ideally placed to visit the attractions of Kent and surrounding area, the Hilton Maidstone hotel offers a peaceful and relaxing base for a trip to historic Kent within easy reach of Leeds Castle, Chatham Historic Dockyard and the town center. Just 30 minutes from Eurotunnel and 45 minutes from Gatwick or Stansted International Airports, this Kent hotel is the ideal location for a trip to the English countryside The Hilton Maidstone boasts a LivingWell health club with fitness center, swimming pool, sauna and spa. Enjoy modern a la carte dining in the elegant Maidstone restaurant, Seasons restaurant. Sip a pre-dinner drink or grab a light lunch overlooking the courtyard at The Court Bar. For informal meetings or relaxing refreshments, visit Cafe Cino Please note that the hotel does not have a lift, however accessible rooms are available on the ground floor. For further information on the accessible facilites available, please call the hotel on 01622 734 322

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    Hilton

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,075 reviews
    • 8.7 "Location is great."
      8.3 "Great parking, according to 83%."
      8.3 "Easily accessible by car, said 83%."
      8.8 "88% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 6.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.3 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      6.7 "Desserts were ok, said 67%."
      5.7 "Side dishes were satisfying, according to only 57%."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 4.8 "Bar is not good."
      1.3 "87% said beverages were too expensive."
      4.0 "Alcoholic drinks were awful, according to 60%."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.5 "Dirty pool, said 65%."
      3.2 "Unclean dining area, according to 68%."
    • 4.2 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 1,182 reviews
    • 9.1 "Terrific location."
      8.5 "Great parking, according to 85%."
      8.6 "Easily accessible by car, said 86%."
      9.1 "91% thought parking was inexpensive."
    • 8.4 "Breakfast is good."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.4 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      6.8 "Desserts were ok, said 68%."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      3.0 "70% had problems with the shower."
      4.3 "Air conditioning was criticized by 57%."
      1.7 "83% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
    • 4.9 "Value below average."
      1.3 "The price was too high for 87%."
      4.0 "60% said the breakfast was too expensive."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.7 "Dirty pool, said 63%."
      3.2 "Unclean dining area, according to 68%."
    • 4.5 "Bar is not good."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 601 reviews
    • 8.7 "Location is great."
      8.3 "Great parking, according to 83%."
      8.6 "Easily accessible by car, said 86%."
      8.7 "87% thought parking was inexpensive."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.2 "Good pool."
    • 7.0 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.4 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.9 "Bar is not good."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      3.4 "Dirty pool, said 66%."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 41 reviews
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
    • 6.5 "Average comfort."
    • 5.4 "Rooms are ok."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.5 "Value below average."
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    Overall rating

    7.9 Good
    Based on 249 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.4 "Location is great."
      8.0 "Great parking, according to 80%."
    • 6.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 6.3 "Food is average."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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