Overview

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Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Philippines
+63 2897 2370

£20+

Overall guest ratings

6.0/10 OK
Based on 845 reviews

Review highlights

  • 9.2
  • 3.7
  • 3.3
  • 3.2

Nearby

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    Amenities

    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 845 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 3.7 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      1.9 "81% had problems with the shower."
      0.6 "94% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      4.3 "57% didn't like the balcony."
    • 3.3 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
      2.0 "80% thought it was overpriced."
    • 2.3 "Horrible pool."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    5.8 OK
    Based on 312 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.7 "Housekeeping was great, according to 87%."
      9.0 "90% thought the service was very professional."
    • 3.3 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% said rooms were dirty."
      1.2 "For 88%, the rooms looked old."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      4.4 "56% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      1.7 "83% thought it was overpriced."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.0 "Horrible pool."
    • 1.8 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
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    Overall rating

    5.7 OK
    Based on 50 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 7.2 "High value."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 3.6 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."

    Overall rating

    6.0 OK
    Based on 59 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 7.3 "High value."
    • 4.1 "Rooms are not good."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."

    Overall rating

    6.0 OK
    Based on 422 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.2 "High value."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      4.1 "59% didn't like the uncomfortable beds."
      2.1 "79% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      2.4 "Air conditioning was criticized by 76%."
    • 3.2 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
      2.3 "77% thought it was overpriced."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 2.0 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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