Overview

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Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Philippines
+63 2897 2370

£19+

Overall guest ratings

6.0/10 OK
Based on 743 reviews

Review highlights

  • 9.0
  • 6.9
  • 3.5
  • 2.9

Nearby

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    Amenities

    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Cable or satellite TV
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    Based on 743 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 6.9 "Service is ok."
    • 6.3 "Average value."
    • 3.5 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "Air conditioning was criticized by 71%."
      1.3 "87% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      1.0 "90% found problems with the furniture."
    • 2.9 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
      1.2 "88% thought it was overpriced."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    Based on 260 reviews
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
    • 6.1 "Average value."
    • 3.1 "Awful rooms."
      3.3 "67% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      4.8 "52% thought the tv was sub-standard."
    • 2.7 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      1.0 "90% thought it was overpriced."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
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    Overall rating

    5.6 OK
    Based on 7 reviews
    • 3.7 "Rooms are not good."

    Overall rating

    6.1 Good
    Based on 52 reviews
    • 9.2 "Terrific location."
    • 7.0 "Good service."
    • 6.5 "Average value."
    • 4.5 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    6.0 OK
    Based on 423 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.8 "Average value."
    • 4.0 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "87% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
    • 2.9 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      1.6 "84% thought it was overpriced."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 1.9 "Horrible pool."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
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