Would you like to save as your currency permanently or for this visit only?
The buffet breakfast was really good. Ms. Cruz was very helpful. When you booked online, you need to know how their rooms really look like. They place me in the worst rooms (which was on the side of the hotel building). I have been in Manila Hotel a lot of times and I was very upset when I entered the room (smelly, dusty, old) does not look like what I saw in their website. you can asked for the manager and have her (ms.mcruz) fixed the problem.
The room at the tower good. Breakfast has lots of choices and good service too. When i was online trying to select a room. From the website, the room grade i select was suppose to be the newly renovated rooms with rain shower, marble bathroom counter, tv in bathroom and etc... But when i check in, i was assigned to a older room at the main building without all as described. I call the loddy and they told me that my room grade was not the newly renovated rooms, it is available at the next higher grade room. I was not too happy about this as i feel that i was misleaded to book at this hotel because of the renovation. But not so. I talk to the manager and she allow me to change room, but keep reminding me that this is only a courtesy upgrade, next time please book the higher grade room. My point is that the hotel are giving miskeading into on website to customers and the staff should be aware of the room class and provide the correct room to customer.
Not much The carpets are dirty and needs replacements. The lights are uneven. The old charm of the hotel has vanished. It looks old rather than historic. It looks tired and at time tacky.
Location. Near shopping malls and landmarks Parking
Breakfast buffet was great. Many selections.
The staff is incredibly friendly and attentive. The bedding is excellent and the furnishings are all nice. The bathrooms are very nice too. Didn't have meals other than the breakfast buffet, which was the nicest I have ever had, in any hotel (previous stays U.S., Canada and Europe). Had never been to the Philippines and wasn't sure what to expect in accommodations. Manila Hotel surpassed my expectations by a significant margin. Has a feel of true luxury. Some of the surrounding areas seem like they could be a little unsafe. This is not a criticism of the hotel, which is over 100 years old and has probably seen much change in the city. The hotel takes safety and security of its guest very seriously. Just ask them if you have questions about the surrounding areas. We did venture out for dinner and were careful. Keep most of your money in the hotel safe and don't be alone if possible. Bottom line is I will still look to stay here when in Manila.
Lobby was fabulous. Breakfast was fantastic. Ambiance seems like a blast from the old manila The check in counter was a bit slow in processing transactions. Bathtub draining does not work on our room. Single bed is a bit small and requires limited sleeping movement
A portal into old Manila with all the classic immunities one would need in any 5 star hotel.
Historic look, reflects Philippines culture Breakfast buffet had good variety but quite salty
Stayed at Manila Hotel 35 years ago and it was luxurious and elegant then and it still is! Breakfast buffet was more like a brunch! It was excellent, delicious but sinful ! The second time we were there it was very crowded but then considering it was a weekend, it's understandable !
Elegant hotel Friendly staff Breakfast buffett had numerous selections Very clean room had, no problem with hot water None so far, I stay at Manila Hotel a few days per year on my vacation and business trips
Breakfast buffet, pool, comfortable room, friendly staff, beautiful lobby and wonderful musicians, elegantly dressed staff Attitude toward guests not up to European standards The required deposit is unnecessary if a credit card is used to book room
The roof top bar with the views across Manila, the perfect spot for sunset. Great location to explore the Intramuros area of Manila.
The food and the drinks were amazing especially on the rooftop! The rooms were quiet and clean and comfortable. Very friendly and helpful staff. Its located on the inside of the Intramuros walls so it felt safe. Quiet at night! Its located on a very busy corner of town so there is a lot of traffic during the day and evening.