Overview

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Novotel Marrakech Hivernage (ex Novotel Suites)

Rue Haroun Errachid, Marrakesh 40020, Morocco
+212 525 072 531

£44+

Overall guest ratings

7.3/10 Good
Based on 892 reviews

Review highlights

  • 8.5
  • 5.9
  • 5.1
  • 5.1

Nearby

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    About

    Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Child pool
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 892 reviews
    • 8.5 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      9.5 "95% liked the proximity to sightseeing."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 5.9 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
      6.7 "Only 67% thought, the hotel was stylish."
    • 5.6 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
      5.0 "Only 50% found the restaurant service to be good."
      6.7 "67% thought the management was tolerable."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.3 "Pool is mediocre."
    • 5.1 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.5 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      1.5 "85% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      2.3 "For 77%, the rooms looked old."
      0.4 "96% found problems with the furniture."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 312 reviews
    • 8.4 "Location is great."
    • 6.0 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 5.1 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.1 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.6 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      1.8 "82% thought the tv was sub-standard."
      3.6 "64% didn't like the uncomfortable beds."
    • 1.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    Based on 330 reviews
    • 8.2 "Location is great."
    • 5.5 "Vibe was decent."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.7 "Only 57% thought the service was professional."
    • 4.7 "Bad amenities."
    • 4.6 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
    • 4.5 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% thought the tv was sub-standard."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    7.7 Good
    Based on 249 reviews
    • 8.5 "Location is great."
    • 5.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 5.7 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.5 "Average amenities."
    • 5.0 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      2.3 "77% had problems with the shower."
    • 4.4 "Breakfast is below average."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
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