Overview

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Smile Hotel Matsumoto

1-1-1, Agata, Matsumoto 390-0812, Japan
+81 263 355 175

Call

+81 263 355 175

Overall guest ratings

7.1/10 Good
Based on 360 reviews

Review highlights

  • 8.9
  • 8.7
  • 4.3
  • 3.3

Good to know

  • Affordable parking
  • Accessible parking
  • Fair breakfast prices

Nearby

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    About

    Smile Hotel Matsumoto puts you within a 10-minute drive of Matsumoto City Museum and Matsumoto Castle. Free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:30 AM. Rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Bicycle hire
    • 24 Hour Front Desk
    • Storage available
    • Coffee shop
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 360 reviews
    • 8.9 "Good value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.7 "Great service."
      7.9 "79% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.7 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 7.8 "Good location."
      9.5 "Great parking, according to 95%."
      9.5 "95% thought parking was inexpensive."
      8.3 "83% liked the proximity to shopping."
      8.4 "84% liked the proximity to sightseeing."
    • 4.3 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.8 "92% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
    • 3.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.4 "96% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 158 reviews
    • 8.7 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 8.7 "Great service."
      7.9 "79% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Good value."
      9.8 "98% were happy with the price of the breakfast."
    • 7.7 "Good location."
      9.6 "Great parking, according to 96%."
      9.6 "96% thought parking was inexpensive."
      7.9 "79% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
    • 4.9 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 4.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      2.1 "79% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 50 reviews
    • 9.0 "Excellent value."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.0 "Location is great."
      9.6 "Great parking, according to 96%."
      9.5 "95% thought parking was inexpensive."
    • 5.5 "Average amenities."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.2 "78% said rooms were small."
    • 3.6 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.7 "53% thought it was too noisy."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 25 reviews
    • 8.8 "Great service."
      8.0 "80% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.6 "Good value."
    • 7.8 "Good location."
      9.4 "Great parking, according to 94%."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.5 "Rooms are not good."

    Overall rating

    7.1 Good
    Based on 125 reviews
    • 9.0 "Excellent value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.3 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 8.0 "Location is great."
      9.5 "Great parking, according to 95%."
      8.5 "85% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      9.4 "94% thought parking was inexpensive."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      2.2 "78% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      4.8 "52% thought it was too noisy."
      2.2 "78% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Affordable parking"
    "Accessible parking"
    "Fair breakfast prices"
    data provided by TrustYou
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