We arrived late from the airport and found it easily in the dark without a map, simply following the signs from the airport to the area the hotel was in. The breakfast room was lovely with outdoor seating in the garden. 3 swimming pools to choose from although as it was winter we didn't use them. Lovely area, still close to St Julians and Sliema by car due to the fact that Malta is such a small island. Excellent off-peak rates. The car parking set up is terrible. We had a medium sized car and had to wind our way slowly down the circular tunnel, stopping to reverse and line up several times in order not to hit the wall. After the first night we decided to use street parking instead which we found very easy as it was off-peak season.
Good views if you get a sea view room A bit dated for a four star hotel..but still good value, if the improvements are made if would be great value...
Very big room, excellent food would definately go again
Loved the hotel, great value for money! Lovely SPA with a nice pool (although there were kids&babies after 12pm which according to their own rules shouldnt have been there - allowed only in the morning because its a SPA where people should be able to relax - they should act on it) & the breakfast was quite elaborate as well. Nothing but a good experience this was.
Relatively inexpensive cost for room, location is close to public bus stops and restaurants / cafes (the restaurant Al Ponte attached to hotel was excellent), and I had a great experience at the bar (very friendly bartender) and spa (great massage!) I had ants all over my floor and throughout the entire bathroom upon check-in, the room smelled like sewage, the air quality was stale and the room was humid, the towels were very thin and worn, and although the complimentary breakfast had many options and the food was okay, the quality of the juice and coffee was very poor.
I have stayed at the Maritim Antonine before and have found it easy to find, very relaxing, very helpful & friendly staff all around the hotel. The Spa treatments are wonderful, good value for money and free use of the sauna & steam rooms is great. There is a wonderful relaxation room too where you can just sit and relax. N/A
Breakfast was great, a great variety of food. The restaurant besides the hotel (run by the hotel) is great, good italian food and good price. The staff at the reception desk should try to be nicer, at least, one smile.
Very nice, modern hotel, our room was beautiful, spacious and very clean. Breakfast was amazing : wide selection of food. The staff was very friendly. For people looking for intimity, the bathroom is very modern but the door can't be completely closed... 45 minutes by bus from Valetta.
the chance for a good price to get a very comfortable room with a nice view of the bay through the window and SPA included. Also there is a chance to eat in one of few different quality/price level restaurants in the complex. The internet is not for free. Even the service to buy internet access for 24 hours I couldn't buy at the reception, because they were out of it. Also, it is quiet distant from Valletta or Paceville so if you plan to spend a night partying you should plan your trip back to hotel by taxi, which is costly.
The location was excellent and the price was very affordable! I wasn't disappointed with the choice of my booking! The beds were two single beds. I expected a double bed. Also, the breakfast starts at 7.30am - for me it was too late since I had to check out at 7am.
The Hotel food is very good, the rooms are clean. TV wasnt working properly..
The best of the hotel is the food. Great maltese food. When we book the room, the view is to the wall, to see the sky is like a hole. In 4 star hotel i don´t think that it can happen´s. We book a room by booking, is everything ok, but when we arrive they want to charge to change room with view, but in price list only exist, non balcony, twin room (our room) and double room (studio). Don´t exist any view to charge hotel in price list, they can´t charge a thing that doens´t exist. We have a balcony, but it´s 2 meters to the wall of the other room.
The pool on the roof Loads of problems with the air conditionning. It was either roasting in the room or freezing. There was no way to regulate it. We stayed there early september and it was very hot outside so it would have been nice to have a normal temperature in the house. The hotel is a four stars but in my opinion it was more like an average three stars.
lovely room, very clean pool too small, and not very clean at times
Once we had a new room, the stay was very comfortable. At checkin, they asked for full payment for the stay, and then placed us in an unacceptable room. If I had seen the room before paying, I would not have stayed at the hotel. However, once a better room was available, the stay was fine.
Clean confortable hotel, great food and good views
The room was of very high standard. I strongly recommend rooms on the back-side of the hotel since they were much more quiet. The rooms were clean and the hotel very nice. Also, the staff were very helpful!
Goog hotel and good food both breakfast and dinner
The big size of the room suprised us. The staff at the reception desk was not very friendly.
Roof top pool was excellent to spend a lazy day. Great selection at Breakfast. Close to Bus stop for easy travel. Helpful reception staff. Not many rooms have views. I had a room with balcony overlooking the main street. Quite noisy but at least could see activity. Heard several people complain about the internal rooms, only view there was into small walled courtyard.
Very friendly and helpful staff. Pool a bonus with beautiful views to the sea. Room a very ample size. The gym did not have a cross trainer or treadmill. Balcony small but adequate.
The apartment was huge and included every kitchen utensil needed! Staff were very friendly (even the relaxed/lazy bartender) and despite the location being relatively quiet (Mellieha isn't very active out-of-season), there were still some nice bars and restaurants in the area. Surprised that we had to settle the balance (7 nights) when we first checked in; cocktails were very bland.
The indoor pool and the room was big enough for 2 adults and 3 children. The room was never cleaned, no towels change, and you have to give deposit for pool towels. the bathroom needed to be cleaned more.
The Room furnishings, the Gym and the Internal Pool The WiFi was unavailable from the room. The Sofa bed was broken and the room doors had no keys (except 1)
Nice pools & indoor pool. Breakfast buffet was nice, and rooms were good. Room light switches on with hall light, so neighbours could switch a light inside our room on and off ... very annoying.
The aprtment had all the facilities we needed and the restaurant meant we did not have to cook. The breakfeast was good, nearly proper cooked english with proper baked beans plus a range of continental meats, cereals and waffles. The the evening meal buffet style so it was bit dry but okay if you've had a hard day. WIFI access in the communal areas was a bonous. The Hotel is split by a flight of stair so its in two blocks with an access walk way under them. This means getting around the hotel can be a bit of a maze. We had to use 3 lifts just to get to breakfeast! The gym lacked any CV equipment. No treadmill and the exercise bike was broken.
Nice, clean rooms. Good location in Mellieha, very serviceminded staff. Indoor swimmingpool @ jacuzzi could be heated (freezing cold water). We also missed a changing room for the same facilities. There were also a lot of construction work going on beside the hotel - very noisy for some hotel guests. Could be an idea to inform about this when booking the hotel
apartment cleaned every day with clean towels. staff very helpful & friendly, great location, fantastic view of bay & church. lots of steps to main street, but great when we discovered the lift from street which stopped outside our apt (no 11) buses very cheap and regular. food very expensive in the restaurant for the bbq night.
I liked the facilities in the room as these were mostly to a high standard, except the soap/showern gel was extremely poor quality. I did appreciate that people can pay for the day to use the hotel's facilitaties such as pool and sunbeds. It meant that on certain days, the pool was packed with non-guests. Guests were left without sunbeds and were advised to go to Solana, where the pool is smaller and sunbeds were still on demand.
Well appointed apartment Fire escape stairs close to our room was sealed off for the last few days
Location could be better. Breakfast was not too good not much choice.
Very nice sea view
It is good value for money to stay at Luna. They have an good pool area on the top of the hotel with a fantastic view!! There is some noice in the evening until 12 from the bar.
rooms cleaned more than once during week
We asked for a double room and they gave us a twin bed room. Beds and pillows were really uncomfortable. On our arrival the room was clean but during our 8-days staying they cleaned twice, so we had to use the same towels and sheets.
The Staff were all very helpful, The location was great, Would definatley go back. Food great. No complaints at all.
Proximity to the Beach, cleanliness of room and entire hotel. Proximity to services, bars, restaurants, bus stop etc If your room is at the back of the hotel, unless you are on the 3rd floor or higher you are looking straight accross(15-20ft) at the nieghbouring apartment block
The hotel is near the beach (5 minutes walk). wery ugly room. Grey and faceless :((( We took the room with sea view, but our windows wass overlooking on the road and wasteland. Also there wasn't TV in our room (60euro per day)!!!!!!!!!!!! Сonclusion: terrible hotel.
Good location near the beach, restaurants etc. Nightly entertainments were good fun. We were there on the last week of the 2010 season and not all facilities were available.
the excellent facilities, on the Complex, Staff were all very helpful and friendly, close proximity to the beaches, and excellent swimming pools within the Complex. Variety of Food, served to late in the evening, and a mini-market for self catering.
Very Good Accomodation at a reasonable price The Price for a late check-out is the same as for an overnight stay (Doesn't make sense at all!)
Location Ground floor bedrooms looking out at car park had no privacy. Cars were parked outside window. Need net curtain to give some degree of privacy when in bedroom.
Great staff - very helpful and professional. Enjoyed the service a lot! Facilities are in good condition, you can get most of what you need for your holiday at the hotel. Rooms are decent and pleasant to stay at. Breakfast is good. Bus stop is 5 mins from the hotel. We were upgraded to the better room with panoramic view and a bottle of wine with fruits were waiting for us. Can definitely recommend! be ready for the bar to close at 11-11.30pm with no other options around; if you plan to explore Malta using public transportation - that can be time consuming and last bus leaves to the hotel at 6-9pm.
rooms are very big and comfortable. Beautiful view, excellent buffet breakfast! everyting was perfect!
plenty of room for all guests paying extra for room safe
The hotel was clean, comfortable and affordable. Location, food, staff, spa facility
For me it was very relaxing, however that was more to do with the company that the hotel. The hotel has not met its potential.
Free use of spa and very good breakfasts. friendly staff. a little hard to get to and from it.
The Spa and the staff there----excellent.The Hotel itself was very pleasant and the Manager also --"on the ball" as are all Corkonians!!! I thought that the breakfast was of inferior quality.Dinner not much better The wedding reception was top class in every way --perhaps that was due to the organizers--the bride and groom . The Hotel Chefs can do it properly when its put up to them-- the food was marvelous!
We loved the layout and facilities, the private beach, the variety of outdoor seating/hideaways. Room was excellent and we especially appreciated the variable controls on the air con, enabling it to be used all night w/o sleep being disturbed. It was very crowded in the restaurant, leaving us seaching for staff and occasioanlly seating.
The setting, the room, the spa, the view, the decor Using my laptop for Internet (in room 244 with full signal and in the lobby) was very frustrating indeed. User name and password did not work, - in fact charges were reversed. Most of the foreign staff were stressed out and were unable to give the service with a "smile".
Rooms: we didn't see the sky, we see the wall and stay all day with the lights, room was not so clean. The coffe wasn't good and the breakfast also.
r4ooms were of good size beeding towels change daily staff helpful heating in rooms very poor i feel heating should have been at guest discretion as to when and the temputure was to be acessed in rooms and public areas thease were timed and controlled for when guest may be out of hotel very poor
The friendliness of the hotel staff, they are helpful and very knowledgable about local travel etc. There is a comfortable relaxed atmosphere in the public areas. A bit cut off from the town but this was okay for an off season holiday where it was cool enough to walk to a restaurant or cafe. Too few sun loungers, especially on the roof which got more of the sunshine but again okay off season when we were more interested in touring than sun bathing. Breakfast is poor, didn't mind missing it. Didn't expect to be served instant or vending machine type coffee in a hotel but this is a minor gripe, I like a good cup of coffee, especially in the morning!
nice and clean hotel to a very good rate.Near bus stop easy to travel were ever you wanna go. bar lounge and reception noisy every evening if you don`t like coverbands and karaoke
Great value for money and very friendly staff Queing for a mediocre and somewhat tasteless breakfast. I didn't use them, but the swimming pools (very small outdoor and large bath indoor) must be woefully inadequate during the summer. Not an issue for me, but certainly one for a family.
The location was a little further than I expected from the centre.
The tranquillity that there is in this hotel is really billiant during the night and the food is good the drinks at the bar are fair price ........the room was clean hotel is clean aswell I would go there again in a short time for sure The only thing that I did not like was that in the restaurant ...... there is a rush to finish your meal cause there is a function afterwords and they start to clear the restaurant at 20.15 when the last serving is at 20.00 and befor everyone is finished they start peprering the food for the other function and what is finished for that time is not replaced I think that it is a pitty cause all is good and fine there
The good weather :-) This hotel is not 4 stars! for me it's a 2 star hotel.
very good value for money hote, food excellent, staff excellent, free shuttle takes you to ther bus terminal where you can acces everywhere with ease and cheaply only thing i'd say is my partner and me developed cough's within a few days of arrival, as did several other guests i noticed, maybe the air con needs checking? my partner;s cough developed into plourisy,
nice relaxing stay roof spa not working
nothing it was shit! it was hard to find cause the street was not in the gps or google map. the street name should be listed in maltese and not engllish (cause it is hard to transalate) and it is not brand new...it was just renamed hmmm i wonder why - it had a bad rep i booked a superior room specifically with air con and paid extra 10 euro. the Air con did not work and had to to complain 3 times . i did not get my 10 euros back for the first night. They are also not flexiable about early arrivals and late departures
found the staff very obliging the staff on the reception were very helpfull and polite we loved the indoor pool and were delighted to have a fridge in our room this time the area is quite with a couple of nice friendly pubs within a couple of minutes walk we have been there before and would go back again the last time we were there work was ongoing same this time but the end result which is a new outdoor pool is fab it was just opening when we left the only other thing was they could do with more varitey of fruit at meal times but we were in low season so its hard to judge
We enjoyed our room, I guess we were upgraded to a superior double! it was super nice. We stayed in a great double room on a higher floor with a terrace and very beautiful view. We were very positevly surprised. And I would like to thank for that- to whoever put us into this rom instead of a twin room. We had a bad experience of 50 EUR being stolen from our passport case from the room . We left passports and money in the room in a bag. We didn't expect the room to be cleaned as firstly we did arrive late previous night -and secondly we didn't put the " clean my room" sign on the doors.We were quite surprised to come back in the evening and discover that the room was cleaned and 50 EUR note from the passport case from our bag was gone. My husband did report it to the reception desk and that was the end of it. We didn't hear back from the manager. A shame. So I would like other guests to be aware of using the safe boxes that are provided in the room ( at extra charge) to avoid similar situation.
the hotel. the staff. the location = 10 the stream of the water in the bath
The location is excellent and this was our main reason for the choice of this hotel. Was none too impressed with half board food so did not choose this option.would choose a better room standard if we stay at the Santana again.The balcony furniture is old and tired looking and needs to be replaced.We did change rooms from the one initially allocated as this was facing a bar on the ground floor of the hotel.There are several choices of room but these are not featured on the web site or that of the hotel.Do your homework and do not accept any room offered.
The hotel staff were efficient and very friendly, the food was excellent and plentifull,the room was clean and of a reasonably size and the shower was fast flowing and the water was always hot the doors leading to the terraces and pool area need renewing which would greately enhance these areas and the sunbeds were dirty,the view from our balcony of the derelict area behind the hotel (full of rubbish) could be cleaned up as it apparently belongs to the hotel.
I only stayed bed and breakfast and the breakfast was very good I enjoyed it very much.
Very well placed near bus terminus to tour the island. Also near good restaurants, The Overflow, Churchills, Incognito. We are always looked after very well. Lovely helpful staff.
Central location Not Applicable
the price on sunday I had lunch at the restaurant, it was a buffet, they charged 14,00 euro. Poor choice of food, the meat I couldn`t even eat, it was so hard that i doubt was beef, should be horse meat...the desserts had no taste, I ate pasta with see food sauce, very grease...My advice is do not go to the restaurant buffet.
Reception desk operated well. Beds were not comfortable--too old in the room we were in. TV reception poor though weather was bad
the price (but only because we pay 50% discount, booking thourgh Booking.com otherwise it is too expensive) Old rooms, not so clean! Breakast never changed in one week! It is 4 stars only in the paper, it is more a 2 stars!
DUring booking, we requested a room away from lifts, but we were allocated a room rigt next to the lift.
i liked my stay because i was left to do my own thing i could come an go when i pleased
To be honest, I was very disappointed and I didn't really like anything about the hotel, except from the nice swimming pool which was fantastic. I don't understand how this hotel is classified as a 4-star hotel. It was low value for money and the hotel was far away from everything. The comfort was very modest for a 4-star hotel. I regret that I booked this hotel.
Being part of the KEB evangelical church via Pastor Edwin Caruana team I once again enjoyed my stay. I did book an extra night because of the vocanic ash distruptions and a cancelled flight. I did not use the room and was informed by the duty manager that you might refund the cost of the room as I booked paid and then because air malta might have had a flight did not use the room. I await your decision on a refund thank you. I left the receipt with reception who were going to leave a note explaining my situation,. thank you.My UK address is 69/3 bachelor lane horsforth leeds ls185nf UK
pool was nice over pay for a small room.
Room was ok shower too cold or too hot, no possible to take a prober shower
Excellent value for money. Staff very helpful.
Location-on the seaside and naer to the bus station. By the reservation there was no information that the economy room is without balcony and a connected room-very noisy!!! Even after our complaint by the manager on duty nothing was done:( Safe should be included in room price (4* hotel?!).
Location Gym and pool facilities were not part of room rate and seperate to hotel
Excellant staff, nice pool area Hotel room furnitury, pool bar
It's on the main road and across the street from the water's edge. The furniture in the room was better than we expected (after reading some comments by other users) The hotel's name cannot be seen from the road which makes it a bit hard to find. We drove by it a couple of times and had to call the hotel to see where they are exactly.Mattresses in the room we got need to be replaced since they are saggy & uncomfortable. Pillows are old and lumpy and bedspreads need replacing. Pity these things are not looked after as the room itself and furniture were fine. However, we did not complain to the hotel about them since we only stayed one night.
The view from the balcony was exceptional, pool area was nice and proximity to restaurants was also good. Lots of things. It could in no way be classed as a four star hotel.
The patio and swimming pool area were quite decent, with a nice view and the kids area well separated from the relaxing and quiet "adult part". Very nice animation crew, organising fun activities and just chatting. I really didn't like the fact that the reception staff wasn't very considerate of my age (27) and recommended me a full day tour that was clearly organised for pensioners over 60 (apologies for my ageism, but it works both ways, my Mum wouldn't enjoy a full day tour with a bunch of 20 year old screaming and boozing kids!) ! I think the fact that the reception staff if forbidden to advise the hotel guest about other activities that we can participate in the area (like snorkelling, sailing) only because they are organised by the companies that are not in co-operation with the hotel is quite sad. I would enjoy my stay more if the staff would be a bit more open minded about this.
fantastic hotel. rooms cleaned every day. we were given a sea view room with balcony which was amazing. all rooms mare big and spacious.all staff were extremely helpful especially when i fell over and they arranged me a wheelchair to be delivered from a local hire company. turns out i have broken my leg in 2 places swo very grateful for this. lovely pool area. beautiful hotel. would visit again. only thing is as i was in a wheelchair we had to use the lifts that were a bit tempramental and took forever to come to 3rd floor. also sometimes the didnt align properley so it was hard to get out of them in the chair but overall a very small problem.
The shower did not have much power.The room was dark with a small room - but it was economy. The lifts were very slow to arrive. Tea and coffe could be arranged better at breakfast for a faster moving queue.
Good evening entertainment. Bathrooms need upgrading (significant mould and poor quality plastic bathroom suite)
friendly and attentive staff the room was good value , but the light fitting was loose .
The location is lovely. Great views of St. Paul's Bay. For what we paid, it was good value for money. When arriving late at night, receptionist denied knowledge of our booking as they hadn't checked their printer all day to find the fax from booking.com (which had been there since the morning!). General hotel maintenance is not excellent. Breakfast was average.
the room was equipped quite well. the shower was uncomftable. I could not shower convinently finding quite ergonomical to shower.
Beautiful location, extremely friendly staff, very clean, an absolutly amazing restaurant. I would not hesitate to stay here again
the location is quite centric and the reception staff was very polite and helpful.
The location was perfect. Step out the front door and you are on the waterfront, 5 minutes from the ferry, and water excursions.
View from 7th floor sea view room, and terrace at breakfast, of harbour and Valletta.
The room was very big with also the kitchen corner, table, sofa, but furniture is quite modest. The cleanliness in general was fair, towels and sheet seemed not washed carefully. The remote control and the TV commands didn't work.
Good location. Easy access to all nice breakfast rooftop Extremely noisy. Uncomfortable. Unwelcoming
location, room with the balcony, close to public transport and eateries room below breakfast area very noisy, smell in bathroom,
Convenient location. Friendly staff. Very poor breakfast - very limited range, and same every day. Very noisy fan in bathroom which couldn't be switched off.
The hotel had a good location close to some nice restaurants and shops. It was quite central so easy to get to Valetta and St Julian's. The hotel had a nice position looking over Silema harbour but unfortunately we didn't have a room with a view. Our room had no natural light as the window was small and looked out into the centre of the hotel. There was no balcony which we wouldn't have minded if there had been better facilities at the hotel. The roof terrace on the 8th floor was small although it did have some sun beds. The jacuzzi was tiny and looked dirty so no one used it that we saw of. Our actual room was quite basic. There appeared to be some kind of leak at the end of one of the beds which the hotel staff covered by pulling the bed out further. I also noticed that one of our bed sheets was dirty and had to ask the cleaner to change it.
The hotel is in an ideal position to visit Valletta and for seeing Sliema. Our room (612) had an excellent view over the harbour. It was in a quiet area but only a few mins away from the busy nightlife. There is a bus stop almost right outside in either direction from the hotel. We were in the 6th floor extension and the pressure in the shower was not strong enough to rinse soap out of my hair, which is thick. There was a cotton bud under the bed when we arrived and it was still there when we left, there were also hairs in the bath plug. Breakfast was not that interesting but at the price of the room was not expecting much anyway.
Very convenient location. Toilet was basic but clean. The rooms are old, and there was no non-smoking rooms (there was a furniture/smoke smell in the room, but still tolerable). TV quality is poor. Have to be very careful with remote control (one wrong button and it's pay-tv).
Good location Noisy sea view room/Poor shower facility/Very poor breakfast selection
Good value, good location, comfortable in room heating didn't work, staff couldn't answer a question about where the nearest gym was, the room was very noisy at night because of a very noisy fan or dryer type device in the next room.
easy and pleasant stay :-) good food and good service!!
It was very modern and clean It was not in a particularly nice part of town and the street outside was noisy.
I've chosen this hotel because its central location on the island of Gozo. From Rabat (Victoria) it's very easy to reach all other places on the island. This central location is specially recommend for travellers who like to walk a lot. Apart of the ideal location the hotel is very comfortable and I had a pleasant stay there. /
It is modern and comfortable Its location is in a neighborhood undergoing redevelopment, currently it appears scruffy but it will improve.
its location and value for money.
Sunbathing on the roof pool
The rooms were very comfortable. I have often stayed in four and five star hotels which did not have rooms this clean. The location of the hotel is good being near the center of the Capital city of Gozo (Victoria). The facilities are mildly spartan but reasonable considering this hotel is rated as three star. The area is fairly quiet and the rooms include airconditioning for the summer heat. We stayed for three days and went up to see the Opera being performed in Victoria. The hotel even provided courtesy transport to the theater. Internet is provided free of charge but I could not get this to function in the room (via cable) but WiFi was available in the lobby. The reception and the sound quality on a number of the TV channels was generally poor and could do with improvement.
Spacious bedroom & bathroom, functional furnishings & decor, balcony overlooking street. Closest hotel to centre of city Shower a bit antiquated. Noisy when hotel bar closed on Saturday night.
I liked the room, nice colors, furniture there were some problems with water supply but were resolved within one hour
Good value for money, friendly staff and the central location breakfast was not replenished when it was finished
i spent to much time in internet. everything was fine. thanks.
Excellent staff Room was too hot. Not enough air conditioning
breakfast was very good and waiting staff very helpful. tv was very poor no English speaking channels. All surrounding hotels had sattelite channels.
We were very pleased with our stay at Euroclub Hotel, would recommend it to anyone who wants an affordable hotel with nice staff. Warm regards/ Lars and Jasmin
The staff was very helpful and kind, they always take that extra step that made our staying really enjoyable. The room ( a quad room ) was very spacious and clean and since it was recently refurbished it smelled like new. The towels ( 2 towels per guest ) were changed every day during the daily cleaning of the room. The buffet breakfast included milk, coffee, juice, 3 kind of bread, jam, butter, cheese, ham, bacon, eggs and sausages. The hotel is 5 mins walk from a small but nice beach and there are 2 large car parks nearby. A great place to stay!
Beautifully finished room - amazing views - superb breakfast - great hospitality
First three days in one b/room apart.was very good & without fault. The second part of our stay was in studio apart.Not quite as good.Found a few niggles when we transfered.Main fault being access to the wardrobe facilities & not enough space for two persons clothing.Shower tended to flood the floor.On several occasions items were omitted when the cleaning staff had been.These were soon replaced on request.The airconditioning came on by itself on several occasions through the night,waking us up.
The Serene Room with Bedroom and a separate living room and the spectacular sea views. Fantastic lagoon pool. Dreadful car park. Not enough car parking space for a large hotel as this one.
Everything one can possibly imagine, staff, room, cleanliness, resort, pool area. Fabulous treat. We were billed for mini bar when we did not take. apparently they were missing to start with, but because we did not open the fridge we were not aware of this. But it wasnt a problem because they were just deducted from our bill.
We enjoyed the pool and beach facilities plus the evening entertainment were excellent. The bar staff were efficint and friendly and World Cup coverage again excellent. We ate at Flavours on the first evening and very dissapointed, the food was nowhere near the standard we expected, meat was dried up, consequently we did not eat at the hotel again. The poolside bar service not good, friendly kids but they were not looking for opportunities to serve. Reception on check out, the girl (a trainee) was fairly efficient but no eye contact.
the view lack of flexibility by staff, not enough common facilities (such as gym - too small)
one can totally relax and instantly feel on holiday. Breakfast and Spa are excellent. We got married at the hotel and the reception was fantastic - service was excellent throughout and food was superb. Please note that the room I booked was for one of the guests and I stayed in a suite for a longer period. Kids room is smally and floor looks shabby. The carpets in our suite were not cleaned once during our stay and this was quite disappointing considering it's a five star hotel. Our bathroom was cleaned while we were in and this seems quite unprofessional to me. I think there is room for improvement where housekeeping is concerned. Also staff entered our room twice (5 mins apart) when we were in.
Location of the Hotel Yes, Kids were not allowed in the indoor pool after 12 and because of that we will never go again to this hotel especially if it's winter. Kids will get bored in their room and most of them they love swimming. So it's not a suitable hotel for us with 3 kids. It's a pity. Besides the room was much smaller than the one we had last time we visited. We were 4 people in a small room.
Good location! Cleaning of rooms was not perfect, obtaining beach towles was difficult, weak coffee and watery fruit juices at breakfast
Perfect! The hotel is situated in the more quiet, remote spot of Malta. Nice sandy beach, good food, friendly people.... The average age is a bit higher then normal...
Close to the beach. Many busconnections. Beautiful sea view. The aircondition did not cool the room enough. The double bed was too soft.
Nice Location. Friendly staff and good breakfast facilities. The swimming pool was too small and crowded for the number of people staying in the hotel.
i liked the swimming pool and the good food
the room and the pool the food and the chaos in the restaurant
I liked everything.
Excellent food. Friendly staff. Great Pool facility. Close to the beach Mattress cover on the beds. Noisy airconditioner. Lack of tea & coffe facilities included in the room.
All the staff were very helpful and friendly, expect the reception staff; they were OK. Breakfast took a long time, the system needs improving.
Gtreat stay in Malta Hotel great for the beach Room noisey from Traffic noise
I thought Hotel Riu Seabank in Malta was in a great location; having the beach right out in front of the hotel was perfect. The pool area was lovely, and it was very easy to get food and drinks at the pool bar. All the staff were very friendly, especially the Animation Team who do a really good job with arranging activities throughout the day. The breakfast was incredible; so much variety of food and all very fresh. The breakfast was much better than I could have every expected. The hotel rooms are quite basic but nice and clean. In summary, a very good value for money hotel which I would give 10 out of 10 and would definitely go back to.
The location is very good if you book a seaview room you will enjoy it better. Also the spa is nice and staff is very qualified. The massage is recommended. It is a hotel for mass tourism. Too many people in the hotel. Crowded swimming pool and restaurants. Swimming pool is too small for the capacity of the hotel. The hotel facilities (mainly the rooms) are old and not well mantained. Small tv in the room. Central air conditioning that could not be controlled from the room. The hotel charge 5% tax for withdrawing money. Taxi services expensive. Quality of food for breakfast is low. It is not definitely a four-star hotel and it is overpriced for what it offers.