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Ambiance and location were great. The corner room on the 15th floor had a great view. Elevators could be quicker.
Location The fitness center was good-I wished there was a lap pool. The computers in the business center were slow and hard to get into the internet at times.
Very nice accommodations, The only issue I had was with the bathroom, the door had a huge gap at the bottom and no lock, the toilet looked like it was out of a public bathroom, and the the shower pressure was deplorable that it made showering challenging and long.
Everything was very clean and the staff were very helpful. Expensive parking. Could've parked somewhere else in the city for much cheaper. There were a lot of business people there and no family attractions such as a pool.
Great stay! Thanks Dan for the great service!! Nothing.
I stay in hotels all over the country and this place was one of a kind. If you like motorcycles, staying here is a no brainer. You're a short walk away from the HD Museum and the feel and decor of the hotel has a rugged-modern vibe. I didn't get a chance to hang out at the bar but it looked like like a upbeat scene. Their signature restaurant was excellent. That I didn't have my Harley with me!
Whole experience from check in to check out was incredible. Rooms were very large, extremely comfortable, well appointed and stocked. Staff was extremely friendly and attentive to all of our requests Nothing
It was a casual atmosphere with an elegant touch. The rooms we had (we stayed on the way to and from Minneapolis) were unique. We had two different corner alcove rooms, and each of them were fantastic. The Patio was comfortable and a lot of fun. We were there for the first Thursday night of the season (biker night) and we very pleased.
Ambiance & relaxed atmosphere -- w/great staff! N/a
The Iron Horse Hotel has a very industrial, contemporary decor that is AMAZING! Every detail is considered!! Nothing
My wife and I stayed at the Iron Horse Hotel for a short weekend getaway from Chicago. We loved the hotel. The food at Smyth was great; don't miss the goat cheese appetizer and pork belly. The bar was also a really nice touch; the decor was all dark leather/wood and the cocktails were great. The staff for the entire hotel were some of the best I have seen and I stay in hotels 3-4 nights a week for business. The only reason I gave the hotel 4 stars instead of 5 is due to the dog policy. We live in a high-rise in downtown Chicago that allows dogs, so we weren't expecting to be bothered by a little noise. However, there were multiple occasions when dogs would be crying and howling (most likely from being left alone in an unfamiliar room) early in the morning and late at night. This wasn't the best for our romantic weekend away, but wouldn't stop me from visiting the Iron Horse Hotel in the future.
comfortable bed and great shower. excellent location for getting about town.
The staff was very friendly and tried to help the best they could Our rooms were not ready at the check-in time. We had booked two rooms and we were able to get into one room an hour late and the other two hours late. At the price, It was unacceptable.
Location Restaurants were cute and good food Bar upstairs was cool with all seasons porch Comfortable bed Dog friendly New building Staff was friendly Clean Open air shower (looks cool but it's cold) No cell service in building Valet is a bit pricy Toiletries were sparse (my lotion was half used with a hair on it) Views not good from room (HVAC units and alley)
Intensive training on staff, was very evident where I was approached by every person that worked in the hotel with a smile and inquisitive in nature to see what I might need. Was there for four days for Summerfest and had recently stayed at a Kimpton in Austin on rainy Street and enjoyed it. I was able to the enjoy the upstairs rooftop bar for a very short period as it was too busy . Complementary bicycles were a very nice touch, as I am putting them at two of my rental properties now for clients that come and stay . Not having coffee makers in the room is a mistake. I understand the need to possibly get people out of the rooms too co-mingle down in the lobby, yet it's imperative that the first thing I do when I wake up is have a cup of coffee while I shower, news , prepare . I do this at every hotel I stay and this is the only hotel that has not offered it, and I know that's coming through some type of other reasoning either to generate coffee sales or to make the lobby appear bustling. I do not like the open shower which was the same in the Austin hotel. I like to slide a door shut or have a curtain as I feel rushed to get out of the shower because I am feeling like I am getting water all over the floor, which was somewhat the case. I'm not sure who's design idea that was but not crazy about it .
The bed and pillows were comfortable enough and thankfully looked clean. Front desk staff were friendly. Parking is free, but in an unsecured lot behind the hotel. This hotel has not been kept up. It's in poor shape - lots of things that need to be repaired/replaced, fixtures partially off the wall. It also needs to be deep cleaned - some things, like the light switch, were so dirty that I didn't want to touch them. There was a huge gap under the door, which is both unsafe and bad for noise. Not worth what they charge. I would not stay there again.
Leaving Everything besides leaving
Right next to Amtrak Air conditioning wasn't working, terrible for the late summer. Elevators weren't working correctly either.
Location was good for what I was there for. Staff was friendly. Rooms were adequate. Dated decore, bathroom showers kind of dirty. Long hairs still on shower walls. Homeless people were sitting out front. Price was high for this condition of hotel. Not likely to stay again
Convenient location for our needs. Dirty. Blood on the back of the bathroom door. Poor drainage in bathroom. Shabby. Very poor internet connection. Very much overpriced -- I've stayed in lovely boutique hotels in the Chicago Loop for less.
Friendly staff was the ONLY bright spot, everything else was terrible. Per the previous reviews, I was expecting a rude staff, but the reality was that the staff is friendly. It's the facilities that are terrible and any hotel would/should be ashamed of (ESPECIALLY being situated downtown). - 1 of 2 elevators functions ("functions" used loosely) - walls, ceilings and carpets are old and stained - room furniture was cheap and archaic - A/C did not work, hot air vented at all settings (room was unbearably hot) - bathtub drain was clogged and water did not drain - plain and simple, if the rest of the rooms are like the one my wife and I stayed in, the entire hotel NEEDS to be revamped/remodeled - based on this stay we will not be staying at a Ramada again
The lady at the front desk was nice but that's about it Our room, and multiple friends in other rooms, was 100 degrees and there was no air conditioning. No warm water, water had a yellow tint to it, one elevator worked.
Nice bed Nice staff I was disappointed that the front desk person did not know what bus to take to get to the airport.
It is in Milwaukee and so was I. Pretty shabby. I wouldn't call it dirty, but it was hardly gleaming. It clearly hasn't been updated in decades. It is "downtown," but not really near anything. No exhaust fan in the bathroom. Thermostat didn't apparently do anything. If you are desperate for a room in downtown Milwaukee...
The free parking. The heating and ac were terrible. Could not control either. The room was so hot. Could not open a window. The TV was old and not hi-def. Very noisy all night in the halls with people holding parties outside their rooms.
It was downtown Dated and not the cleanest. Loud, and extra charges on my card at the end...
Location Breakfast buffet for $8.95 was reasonable Beds were lumpy and slanted Floors were damp Hallways were stinky and damp TV was a box TV that only got one channel Temperature control didn't work well