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I stay in hotels all over the country and this place was one of a kind. If you like motorcycles, staying here is a no brainer. You're a short walk away from the HD Museum and the feel and decor of the hotel has a rugged-modern vibe. I didn't get a chance to hang out at the bar but it looked like like a upbeat scene. Their signature restaurant was excellent. That I didn't have my Harley with me!
Ambiance & relaxed atmosphere -- w/great staff! N/a
My wife and I stayed at the Iron Horse Hotel for a short weekend getaway from Chicago. We loved the hotel. The food at Smyth was great; don't miss the goat cheese appetizer and pork belly. The bar was also a really nice touch; the decor was all dark leather/wood and the cocktails were great. The staff for the entire hotel were some of the best I have seen and I stay in hotels 3-4 nights a week for business. The only reason I gave the hotel 4 stars instead of 5 is due to the dog policy. We live in a high-rise in downtown Chicago that allows dogs, so we weren't expecting to be bothered by a little noise. However, there were multiple occasions when dogs would be crying and howling (most likely from being left alone in an unfamiliar room) early in the morning and late at night. This wasn't the best for our romantic weekend away, but wouldn't stop me from visiting the Iron Horse Hotel in the future.
The Iron Horse Hotel has a very industrial, contemporary decor that is AMAZING! Every detail is considered!! Nothing
Whole experience from check in to check out was incredible. Rooms were very large, extremely comfortable, well appointed and stocked. Staff was extremely friendly and attentive to all of our requests Nothing
comfortable bed and great shower. excellent location for getting about town.
It was a casual atmosphere with an elegant touch. The rooms we had (we stayed on the way to and from Minneapolis) were unique. We had two different corner alcove rooms, and each of them were fantastic. The Patio was comfortable and a lot of fun. We were there for the first Thursday night of the season (biker night) and we very pleased.
Leaving Everything besides leaving
Convenient location for our needs. Dirty. Blood on the back of the bathroom door. Poor drainage in bathroom. Shabby. Very poor internet connection. Very much overpriced -- I've stayed in lovely boutique hotels in the Chicago Loop for less.
It is in Milwaukee and so was I. Pretty shabby. I wouldn't call it dirty, but it was hardly gleaming. It clearly hasn't been updated in decades. It is "downtown," but not really near anything. No exhaust fan in the bathroom. Thermostat didn't apparently do anything. If you are desperate for a room in downtown Milwaukee...
Right next to Amtrak Air conditioning wasn't working, terrible for the late summer. Elevators weren't working correctly either.
Our room was broken into and things were stolen. The overnight guy at the desk was not helpful. The hotel did not offer an apology or look into who could have entered our room. Bad experience!
The location was perfect The air conditioner didn't work and it was extremely hot and uncomfortable
Nice bed Nice staff I was disappointed that the front desk person did not know what bus to take to get to the airport.
The bed and pillows were comfortable enough and thankfully looked clean. Front desk staff were friendly. Parking is free, but in an unsecured lot behind the hotel. This hotel has not been kept up. It's in poor shape - lots of things that need to be repaired/replaced, fixtures partially off the wall. It also needs to be deep cleaned - some things, like the light switch, were so dirty that I didn't want to touch them. There was a huge gap under the door, which is both unsafe and bad for noise. Not worth what they charge. I would not stay there again.
Friendly staff was the ONLY bright spot, everything else was terrible. Per the previous reviews, I was expecting a rude staff, but the reality was that the staff is friendly. It's the facilities that are terrible and any hotel would/should be ashamed of (ESPECIALLY being situated downtown). - 1 of 2 elevators functions ("functions" used loosely) - walls, ceilings and carpets are old and stained - room furniture was cheap and archaic - A/C did not work, hot air vented at all settings (room was unbearably hot) - bathtub drain was clogged and water did not drain - plain and simple, if the rest of the rooms are like the one my wife and I stayed in, the entire hotel NEEDS to be revamped/remodeled - based on this stay we will not be staying at a Ramada again
Location was good for what I was there for. Staff was friendly. Rooms were adequate. Dated decore, bathroom showers kind of dirty. Long hairs still on shower walls. Homeless people were sitting out front. Price was high for this condition of hotel. Not likely to stay again
It was downtown Dated and not the cleanest. Loud, and extra charges on my card at the end...
Location Breakfast buffet for $8.95 was reasonable Beds were lumpy and slanted Floors were damp Hallways were stinky and damp TV was a box TV that only got one channel Temperature control didn't work well
Ambiance and location were great. The corner room on the 15th floor had a great view. Elevators could be quicker.
Everything was very clean and the staff were very helpful. Expensive parking. Could've parked somewhere else in the city for much cheaper. There were a lot of business people there and no family attractions such as a pool.
Location The fitness center was good-I wished there was a lap pool. The computers in the business center were slow and hard to get into the internet at times.
Intensive training on staff, was very evident where I was approached by every person that worked in the hotel with a smile and inquisitive in nature to see what I might need. Was there for four days for Summerfest and had recently stayed at a Kimpton in Austin on rainy Street and enjoyed it. I was able to the enjoy the upstairs rooftop bar for a very short period as it was too busy . Complementary bicycles were a very nice touch, as I am putting them at two of my rental properties now for clients that come and stay . Not having coffee makers in the room is a mistake. I understand the need to possibly get people out of the rooms too co-mingle down in the lobby, yet it's imperative that the first thing I do when I wake up is have a cup of coffee while I shower, news , prepare . I do this at every hotel I stay and this is the only hotel that has not offered it, and I know that's coming through some type of other reasoning either to generate coffee sales or to make the lobby appear bustling. I do not like the open shower which was the same in the Austin hotel. I like to slide a door shut or have a curtain as I feel rushed to get out of the shower because I am feeling like I am getting water all over the floor, which was somewhat the case. I'm not sure who's design idea that was but not crazy about it .
The staff was very friendly and tried to help the best they could Our rooms were not ready at the check-in time. We had booked two rooms and we were able to get into one room an hour late and the other two hours late. At the price, It was unacceptable.