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We enjoyed the spa and the attentive staff.Please write at least 15 words Valet
Location Room service
Loved the room, the view, and how close you are to all the shops!! The food was average at the hotel:(
Very nice decor in room and everywhere. Staff is friendly and helpful. Nice view of Monterey Bay from lobby and lower level lounge. WI-FI is free and works well. Expensive! Breakfast not included, 10% extra tax, and $25 extra for 2 queen beds instead of the default 1 king size bed. Only one night table. Parking is valet only, front bumper came back with a dent. I prefer to self-park. Getting my car back took 10 to 30 minutes. Driver expects to get a tip each time. There is a spa but it is not free. Someone placed a couple of calls from our room, I had to prove they were not mine.
the bed was very comfortable charge of $25 resort fee.
The Plaza is a beautiful hotel with great rooms. The location is perfect also, walking distance to lots of food and shopping.
Excellent customer service by all staff.
It was very relaxing environment not realy
I liked it's location and convience. Bed uncomfortable and gave me backache.
The bed room was very confortable and the spa was good the valet parking was a little expensive, the resteraunt was only average in food quality and expensive for what you got.
I really enjoyed the staff and their friendly personalities. The Hotel was beautiful and the room was perfect. I highly recommend this hotel. We can not wait to return we will being staying here again it is truly a 5 star establishment. It made our 15th wedding anniversary very special.
You can't beat the location- just a block away from the Monterrey Bay Aquarium and right on Cannery Row. Staff was all very nice and the facilities were top notch. The restaurant was not pricey and not very good. This is a small complaint, as the view was outstanding and there are plenty of better places to eat within easy walking distance. Would have been nice if wifi was included with room.
Friendly staff I thought booking a hotel right next to the water that I could be hearing waves in the tranquility of the evening. Instead I hear cars and foot traffic because our room is all the way back and faces the garage. This hotel was almost three times the cost of any equivalent hotel if it wasn't next to the waves I didn't get to hear.
Excellent service Noisiest hotel in Monterey
Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future. A bit pricey
The location was great. Right in the middle of Cannary Row. The pool was small.
The location It was no better than a holiday express, but much more expensive. Beds were miserably uncomfortable.
Liked how we could purchase 2 day aquarium tickets for the same price. That was very convenient. I didn't need a mini bar in he room. But would of liked a microwave and mini fridge.
Nice rooms, and great restaurant attached to hotel with an extensive wine menu
staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.
Incredible staff, convenient location
Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.
This was a great location within walking distance of phenomenal dining and wine tasting rooms. Room was exceptional, the service excellent and the spa personnel accommodating. First deep tissue massage I ever tapped out for a slightly lesser pressure. We will return over and over again. You have to stay here when in Monterrey! Nothing
I really liked the afternoon wine tasting - not necessarily for the wine but for the snacks for the kids which made dinner less stressful. Convenient walk to aquarium.
Our shower didn't drain properly and after several calls and waiting it was never resolved.
- good continental breakfast - good location (walking distance from Cannery Row) - clean - accommodated an early check-in for us - friendly staff - stuffy room (smell) - housekeeping left dirty towels in the room (on the floor) - bed is SUPER soft (not comfortable for me)
Every time we entered underground parking the bottom of our car scraped the rise. This should be fixed. It was our only issue with the location, but serious enough to impact overall reading.
Very close to everywhere we needed to be. Fireplaces in each room, large, clean comfortable rooms. Free wi-fi, breakfast and wine/cheese hour in the afternoon. Great staff, secure parking. Rooms facing the street are a bit noisy. No minibar, so we pucked up a few waters, snacks and sodas to put in room fridge.
wireless/ Wi-fi connection
turn out i was issue a room which smell dog, clerk seeing that I didn't have a pet or even ask if i had one issue me one, When we checked in we where surprised with a 15.00 a day parking charge. When checking out I had told the same receptionist about dog smell and noisy traffic side of the room, he apologized and remove one of the 15.00 parking fee. Did question him if he new I didn't have a pet why did he issue me a room for who have pets
Cleanliness, convenient walking distance to Canary Row and Money Bay Aquarium,restaurants, ocean...awesome location Street noise was a bit much, i would request a balcony room,that's the only reason it isn't five stars across the review
I do not know how it is that this place is getting such a high rating... They obviously pay people (or give rooms away) in exchange for a positive review. The stay here was equivalent to Motel 6 experience at best. I won't ever stay here again
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
Relaxed friendly luxury atmosphere.
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
I loved the promptness of front desk to my every request.
Personal attention that was given to me.
Room was a little cramped.
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
Close to the Aquarium. Free continental breakfast. Nice, clean room with comfy bed. Noisy. Every time a nearby guest went into their room it sounded like they were about to step into mine. Access to rooms inconvenient. I'm glad I don't have trouble with stairs.
location can't be beat. the room was big and clean. the showerhead was awesome. free parking was amazing. too pricey for what it is, but that's monterey. we were right by the elevator and stairs and it was noisy with all the foot traffic. next time i would request a room away from the elevator and stairs.
The linens were fabulous and the spa tub in our king suite got nice and hot. Complimentary booze and sodas! The inn is located in a residential area with lots of barking dogs and skateboarding teenagers (not incessant, but frequent enough to be annoying.)
The proprietors are extremely nice and very helpful. The friendliness not just of the owners but other guests was very welcoming. The complimentary nibbles and wine made you feel at home. The breakfast was also excellent. The room was a little on the small side
Warm, friendly feel. Very welcoming hosts. Very comfortable and happy stay. Absolutely nothing.
The hosts were wonderful! We loved our experience at the Inn.
My wife and I stayed at the Martine Inn during Monterey Car Week and, in spite of the elevated activity level throughout the Monterey area, Don, his Grandson and the staff took great care of us. The Inn was our welcome ocean front retreat when we needed a break. Breakfasts were very good and the afternoon "tea" was extensive and tasty. All in all, a delightful stay. Being car week, the room rates were not a bargain but also not totally unreasonable as all area accommodations go up pretty sharply during that time. Also, the rooms are not air conditioned, which is not prominently mentioned. Though the days were pretty warm (August) the ocean front location assured that things cooled down reasonably during the evenings. Sleeping was not at all uncomfortable.
Aquarium, beautiful beaches, fresh sea air, friendly locals
All the employees I've met were super nice and helpful. The toliets and bathrooms were extremely clean at all times. The beds are comfy, you get towels for free, they have a very nice hangout area. Not much going on, very quiet after ten, maybe not optimal for solo travelers.