Recent reviews
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10.0
The service was A+!! They were so speedy to help in any way possible. Super helpful and polite and quick to jump in for any need. They were fluent in French and English and always helped with a smile. We felt very welcomed and were greeted with a hello and goodbye each time we passed the front desk. The room was incredibly comfortable for the two of us up on the penthouse floor. We loved the bed and the view! We had a room that connected to two other rooms. When we had single people connected to us, we couldn't hear them. When we had a family with kids next door, we heard them talking and laughing and screaming. The room was NOT soundproof with the connecting door. This did not hinder our ability to sleep, though, as everyone went quiet at night.
review from KAYAK -
2.0
I was thankfully upgraded. The bathroom was still awful and you couldn't fit more than a small person it it. Bed was the only thing that was comfortable.
review from KAYAK -
5.4
simple and uncrowded rip in the bedsheet, loud room heating and awful room service food. pancakes were inedible,
review from KAYAK -
7.3
Well run 4-star international hotel. Staff are very attentive and helpful - treat you like a person. Double beds are on the small side (4' 8" / 140 cm width).
review from KAYAK -
6.3
It was a good value for the money. It was also well located very small bathroom; lobby quite small
review from KAYAK -
5.3
Overall the Hotel Staff made up for the deficiency. The complimentaries were not up to standard with the basic complimentaries offered in other Hotels. Some basics like fridge and microwave require extra funds and they dont come cheap. Overall, the staff were nice, warm and willing to assist in any way possible. I'll stay here again if in Montreal, although I'll have to call to ensure the basics are provided without extra cost before my arrival. The fact that I already indicated that I was coming with my kids and there was no fridge or microwave was a bit upsetting for me. Families with children need to feed their kids with milk and cereal and some other stuff which they just have to prepare by themselves.
review from KAYAK -
6.7
Staff Helpness
review from KAYAK -
6.7
staff were excellent and really helpful. You were made to feel important to the hotel. Room was good and we enjoyed our stay. no
review from KAYAK -
7.6
Great location and very comfortable hotel. Driving a car in Montreal is not convenient and it was very costly to valet for 4 days
review from KAYAK -
8.0
The location in the museum district was great. Close to a wide range of restaurants and the shopping district Downtown.
review from KAYAK -
8.0
We enjoyed the convenience of the location (within walking distance from everything Metro, Shopping, Art Museum, restaurants. The staff were very helpful and friendly.
review from KAYAK -
6.4
The Lobby
review from KAYAK -
6.0
I really enjoyed the elevators (blue lights and relaxing songs). The room was very clean and comfortable. The staff at the reception desk.
review from KAYAK
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10.0
The service was A+!! They were so speedy to help in any way possible. Super helpful and polite and quick to jump in for any need. They were fluent in French and English and always helped with a smile. We felt very welcomed and were greeted with a hello and goodbye each time we passed the front desk. The room was incredibly comfortable for the two of us up on the penthouse floor. We loved the bed and the view! We had a room that connected to two other rooms. When we had single people connected to us, we couldn't hear them. When we had a family with kids next door, we heard them talking and laughing and screaming. The room was NOT soundproof with the connecting door. This did not hinder our ability to sleep, though, as everyone went quiet at night.
review from KAYAK -
8.0
The location in the museum district was great. Close to a wide range of restaurants and the shopping district Downtown.
review from KAYAK -
8.0
We enjoyed the convenience of the location (within walking distance from everything Metro, Shopping, Art Museum, restaurants. The staff were very helpful and friendly.
review from KAYAK
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7.3
Well run 4-star international hotel. Staff are very attentive and helpful - treat you like a person. Double beds are on the small side (4' 8" / 140 cm width).
review from KAYAK -
6.7
Staff Helpness
review from KAYAK -
6.7
staff were excellent and really helpful. You were made to feel important to the hotel. Room was good and we enjoyed our stay. no
review from KAYAK -
7.6
Great location and very comfortable hotel. Driving a car in Montreal is not convenient and it was very costly to valet for 4 days
review from KAYAK
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2.0
I was thankfully upgraded. The bathroom was still awful and you couldn't fit more than a small person it it. Bed was the only thing that was comfortable.
review from KAYAK -
5.4
simple and uncrowded rip in the bedsheet, loud room heating and awful room service food. pancakes were inedible,
review from KAYAK -
6.3
It was a good value for the money. It was also well located very small bathroom; lobby quite small
review from KAYAK -
5.3
Overall the Hotel Staff made up for the deficiency. The complimentaries were not up to standard with the basic complimentaries offered in other Hotels. Some basics like fridge and microwave require extra funds and they dont come cheap. Overall, the staff were nice, warm and willing to assist in any way possible. I'll stay here again if in Montreal, although I'll have to call to ensure the basics are provided without extra cost before my arrival. The fact that I already indicated that I was coming with my kids and there was no fridge or microwave was a bit upsetting for me. Families with children need to feed their kids with milk and cereal and some other stuff which they just have to prepare by themselves.
review from KAYAK -
6.4
The Lobby
review from KAYAK -
6.0
I really enjoyed the elevators (blue lights and relaxing songs). The room was very clean and comfortable. The staff at the reception desk.
review from KAYAK
