Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Ermitage

Durasovsky per 7, Moscow, Moskva, Russia
+7 495 917 1919

£43+

Overall guest ratings

7.2/10 Good
Based on 1,022 reviews

Review highlights

  • 8.1
  • 8.0
  • 7.5
  • 3.9

Good to know

  • Friendly service

Nearby

    show all

    About

    Hotel Ermitage offers an airport shuttle (available on request) and puts you within a 10-minute drive of St. Basil's Cathedral and Bolshoi Theatre. Guests can indulge in spa services, and Cafe Mafia serves Russian cuisine. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer room service and free WiFi.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Spa
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 1,022 reviews
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      4.3 "57% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      2.5 "75% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.2 "Food is inedible."
      2.9 "For 71%, the dining experience was not enjoyable."
    View all review categories

    Overall rating

    7.2 Good
    Based on 357 reviews
    • 8.3 "Location is great."
    • 8.3 "Very good internet connection."
    • 7.5 "Good breakfast."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.2 "58% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      0.8 "92% thought they were poorly maintained."
    • 3.1 "Food is inedible."
    View all review categories

    Overall rating

    7.5 Good
    Based on 143 reviews
    • 8.1 "Location is great."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      5.5 "For only 55%, the noise level was all right."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.2 "Food is inedible."
    View all review categories

    Overall rating

    7.0 Good
    Based on 521 reviews
    • 8.2 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 8.0 "Location is great."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.7 "Disappointing food."
    • 3.2 "Awful rooms."
      1.3 "87% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:

    Photos
    Map

    Map