Overview

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Mercure Narita Airport

818-1 Hanazaki-Cho, Narita, Japan
+81 476 237 000

£46+

Overall guest ratings

7.7/10 Good
Based on 2,012 reviews

Review highlights

  • 9.4
  • 8.2
  • 7.0
  • 4.9

Good to know

  • Good shuttle service
  • Good access to airport
  • Great shopping
  • Train station is close

Nearby

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    About

    The Mercure Narita Airport is located at Tokyo's Narita Airport, a few minutes' walk from the train station on the Keisei line. The hotel features 248 rooms, a restaurant, bar, gymnasium and squash court, and provides a complimentary airport shuttle service. Naritasan Shinshoji Temple, one of the most famous temples in Japan, is also nearby.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 2,012 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.4 "Good access to the airport, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.8 "Easily accessible by car, said 78%."
      9.5 "95% thought parking was inexpensive."
      7.9 "City centre within easy reach, said 79%."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      7.1 "71% said the booking process went smoothly."
      9.4 "94% said the recreation staff was great."
    • 7.0 "Good breakfast."
    • 5.9 "Internet is average."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.0 "60% thought the minibar was ok."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 764 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.6 "Good access to the airport, said 96%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      8.8 "88% were happy with the shuttle service."
      8.3 "83% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.9 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      4.0 "60% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      4.7 "53% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 482 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
      10.0 "Near to public transport, according to 100%."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% were happy with the shuttle service."
      8.2 "82% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 5.8 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.5 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."

    Overall rating

    7.3 Good
    Based on 281 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good service."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 482 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.5 "Good access to the airport, said 95%."
    • 8.3 "Great service."
      8.7 "87% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Internet is average."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Good shuttle service"
    "Good access to airport"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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