Overview

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Carlton Hotel Autograph Collection

88 Madison Avenue, New York, NY 10016, United States
+1 212 532 4100

£151+

Overall guest ratings

7.3/10 Good
Based on 1,083 reviews

Review highlights

  • 9.5
  • 8.1
  • 4.8
  • 3.9

Nearby

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    About

    The Carlton Hotel, Autograph Collection welcomes you to NYC with boutique accommodations and an unparalleled location in NoMad as well as luxury amenities and world-class service. We have begun our very exciting multi-million-dollar renovation on guestrooms, meeting spaces, restaurant and public areas. The condition of the Hotel lobby and standard sleeping rooms, shall be the same in level of quality, appearance and functionality for our guests throughout this process. At this time our restaurant, bars, business center and fitness center are closed. Complimentary coffee & tea are available in the lobby. In lieu of our fitness center we are giving guests complimentary passes to Crunch fitness.

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    Marriott V2

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,130 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "City centre within easy reach, said 90%."
    • 8.1 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.0 "Pool is mediocre."
    • 5.9 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.8 "Rooms are not good."
      4.5 "55% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      3.7 "63% had problems with the shower."
      3.0 "70% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
      1.9 "81% were disappointed with the minibar."
    • 3.9 "Disappointing food."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 3.2 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    • 2.7 "Bar is disappointing."
    • 1.9 "Awful breakfast."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 497 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.2 "Rooms are not good."
      4.0 "60% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
    • 4.0 "Disappointing food."
    • 1.8 "Awful breakfast."
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    Overall rating

    7.2 Good
    Based on 361 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.6 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 3.5 "Disappointing food."
    • 2.1 "Awful breakfast."
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    Overall rating

    7.3 Good
    Based on 124 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.1 "Average comfort."
    • 4.1 "Disappointing food."
    • 4.0 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.5 "55% said rooms were small."
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    Overall rating

    7.9 Good
    Based on 146 reviews
    • 9.5 "Terrific location."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.6 "Vibe was decent."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 4.4 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
    • 1.9 "Awful breakfast."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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