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DoubleTree by Hilton Metropolitan - New York City

7.5
Good

Based on 6,706 reviews
 
569 Lexington Avenue, New York, NY 10022, United States
  +1 212 752 7000
DoubleTree by Hilton Metropolitan - New York City - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
Hilton £81
Hotels.com £84
KAYAK £87
Hilton
per night
Hotels.com
per night
KAYAK
per night

Good to know

Distance to city centre 1.1 mi
Location rating 9.6
Nearest airport New York All airports
Distance to airport 0.9 mi

Rooms

Check-in
Check-out

Deluxe rooms

£168+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
£168 per night
IMAGE
Queen bed
£168 per night
IMAGE
Queen bed
£168 per night
IMAGE
Double bed
£178 per night

Queen rooms

£87+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
£105 per night
IMAGE
Queen bed
£107 per night
IMAGE
Unknown
£107 per night
IMAGE
Unknown
£107 per night
IMAGE
Queen bed
£108 per night
IMAGE
Queen bed
£108 per night
IMAGE
Queen bed
£116 per night
IMAGE
Queen bed
£134 per night
IMAGE
Queen bed
£152 per night
IMAGE
Queen bed
£160 per night
IMAGE
Unknown
£161 per night
IMAGE
Queen bed
£175 per night
IMAGE
Unknown
£187 per night
IMAGE
Queen bed
£189 per night
IMAGE
Unknown
£204 per night
IMAGE
Unknown
£87 per night
IMAGE
Queen bed
£90 per night
IMAGE
Queen bed
£94 per night

Double rooms

£148+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£148 per night
IMAGE
Queen bed
£164 per night
IMAGE
Unknown
£191 per night
IMAGE
Double bed
£231 per night
IMAGE
Double bed
£234 per night
IMAGE
Unknown
£239 per night
IMAGE
Double bed
£266 per night
IMAGE
Double bed
£266 per night
IMAGE
Double bed
£270 per night
IMAGE
Double bed
£292 per night

Standard rooms

£84+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£102 per night
IMAGE
Queen bed
£107 per night
IMAGE
King bed
£108 per night
IMAGE
Queen bed
£108 per night
IMAGE
Unknown
£110 per night
IMAGE
Queen bed
£116 per night
IMAGE
Queen bed
£116 per night
IMAGE
Double bed
£116 per night
IMAGE
Double bed
£125 per night
IMAGE
Unknown
£131 per night
IMAGE
Double bed
£134 per night
IMAGE
Unknown
£141 per night
IMAGE
Double bed
£151 per night
IMAGE
Unknown
£153 per night
IMAGE
Queen bed
£155 per night
IMAGE
Double bed
£160 per night
IMAGE
Unknown
£165 per night
IMAGE
Unknown
£170 per night
IMAGE
Unknown
£194 per night
IMAGE
Double bed
£206 per night
IMAGE
Unknown
£209 per night
IMAGE
Double bed
£230 per night
IMAGE
Double bed
£253 per night
IMAGE
Double bed
£257 per night
IMAGE
Unknown
£269 per night
IMAGE
Queen bed
£84 per night
IMAGE
Queen bed
£90 per night
IMAGE
Queen bed
£90 per night
IMAGE
Queen bed
£96 per night
IMAGE
Unknown
£98 per night
IMAGE
Queen bed
£99 per night
IMAGE
Queen bed
£99 per night

Reviews

Pros

Cons

Traveller rating

606
438
231
73
29

Time of year

Traveller type

Show reviews that mention

+
bathroom was small in 175 reviews
central park in 36 reviews
coffee maker in 199 reviews
comfortable bed in 279 reviews
double tree in 8 reviews
facilities in the room in 643 reviews
free wifi in 81 reviews
fridge in the room in 72 reviews
great location in 1,012 reviews
hotel room in 625 reviews
hotel was clean in 317 reviews
new york in 53 reviews
right next door in 82 reviews
room was clean in 739 reviews
staff was friendly in 596 reviews
subway station in 187 reviews
tea or coffee facilities in 153 reviews
times square in 108 reviews
warm cookies in 117 reviews
  • Good
    Feb 2018
    8.0

    It worth the cost

    The hotel is well located with easy access to the main NYC attractions. The staff is very friendly with a special mention to a manager called Sylvia, she was very kind and provided all the support to me and my wife to be accommodated and enjoy our weekend in NYC. There wasn't any signal of bed bugs, what was a concern due to the information from the other reviews that I had checked on Google. The noise inside the room is just what you can expect when you are visiting a city like NY.

    The room cleanliness could be improved a little bit. It's not bad but there's opportunity to do better.

  • Good
    Jan 2018
    7.7

    Hotel well located, rooms a good size for a NYC hotel, and doorman staff helpful

    COULDN’T ADJUST THE TEMP OF THE ROOM - although it was very cold outside, the room was boiling. We had to open a window to get the temp down. Also, some deferred maintenance issues - bathroom door had peeling paint.

  • Okay
    Oct 2017
    6.0

    We made our check in and receive the room key. The room that was given to us were for disable people. We made a complaint and the concierge said - as we made our reservation trough Expedia they will give us the room that they have. After we complaint again they change our room in the next day.

  • Mediocre
    May 2017
    3.7

    It's location.

    Wouldn't accommodate us for early check in, neither the day off or the week before when I called to ask. Room never got cleaned. They had wrong information (address, phone number) attached to our reservation

  • Okay
    Mar 2017
    6.0

    Clean linens

    The room I booked online was not available. Room needed some extensive repairs -- clear evidence of water damage in the bathroom.

  • Okay
    Jan 2017
    5.4

    Ok hotel but I think I could have found one better

    Location was really good.

    My room didn't have a/c and made it hard to sleep. No water pressure while taking a shower. Told the front desk and they acted like they didn't care.

  • Good
    Dec 2016
    8.0

    Good staff

    We book a double bed but they reserved one king size. However, the staff was able to roll in a bed which was comfortable. The place was incredibly crowded and the bellmen were understaffed, but they worked hard to accommodate us and others. Bravo.

  • Good
    Dec 2016
    7.4

    Loved the location Interior appeared a bit old/out dated Perfect for us, used hotel to sleep and toured city most of the day Enjoyed the bar before Broadway

  • Good
    Nov 2016
    8.0

    Great midtown hotel

    Clean and convenient location.

    NYPD and NYFD right next door so you might hear sirens at all hours.

  • Excellent
    Oct 2016
    8.2

    Not bad for the price

    It was a nice hotel and the staff was all very nice, the free wifi doesn't work and the "premium" wants you to pay $15 a day. The location was great.

    Internet issues

  • Mediocre
    Aug 2016
    2.8

    Rude staff long waits for checkin or any service Long waits for checkout. Substandard food in restaurant.

  • Excellent
    Jul 2016
    9.7

    clean helpful

    I am used to complimentary breakfasts the buffet at $30 head was not that great! 0

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.5 Good

Based on 6,706 reviews

9.6

Location

8.8

Wellness

4.4

Amenities

4.4

Vibe

Things to know

  • Close to public transport

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Aircon
24-hour front desk
Safe
Storage available
Lift
Hairdryer
Parking (surcharge)
Laundry facilities
Room service
Spa
Cable or satellite TV

Photos

DoubleTree by Hilton Metropolitan - New York City - New York - Balcony Balcony (1)
DoubleTree by Hilton Metropolitan - New York City - New York - Banquet hall Banquets (1)
DoubleTree by Hilton Metropolitan - New York City - New York - Bar Bar (1)
DoubleTree by Hilton Metropolitan - New York City - New York - Bathroom Bathroom (2)
All photos (35)
Lounge (1)
Room amenity (2)
Spa (1)
Front desk (1)
Restaurant (2)
Banquets (1)
Business centre (1)
Balcony (1)
Bedroom (2)
Building (1)
Pet-friendly (1)
Bar (1)
Lobby (1)
Outdoors (7)
Buffet (1)
Gym (2)
Conference (3)
Rooftop (1)
Bathroom (2)
Shopping (1)
Hotel amenity (1)
All photos (35)

Location

Most popular landmarks

  • St. Patrick's Cathedral 420 yd
  • Rockefeller Center 0.4 mi
  • Grand Central Terminal 0.4 mi
  • Museum of Modern Art 0.4 mi
  • New York Public Library 0.6 mi
  • Bryant Park 0.6 mi

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 5.4 mi
Teterboro 7.9 mi
New York - Penn Station 1.2 mi
Secaucus Junction, New Jeresy 5.4 mi

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