Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
The staff where friendly, hotel located in nice area
Room to small, please when you say room with a view be more specific
i liked the head of staf - when she dident see the resorvation in their computer she calles the booking.com reservations and made shure that every think was ok on her free time - she was great
the prices that the hotel gives are high for the facilities - they could lower the rate a little
Comfortable beds and adequate size room. Like not having to walk down long hallways. Very quiet even facing street.
the rooms were compact but extremely comfortable - the people that cleaned the rooms did a perfect job - the sheets and towels were cleaned every day
Convenient location, nice desk staff
room too small for comfort...elevators not effecient
It has a reasonable location in the heart of NYC.
It was very disappointing overall, and did not meet our expectations. The room was described as having two double beds, when in fact it came with two single beds, the description of the room should be changed to twin room. The furniture in the room was also in poor condition and looked cheap, overall very poor value for the money paid.
The front end staff was always very helpful and pleasant
Situation and free internet. Staff quite friendly.
I found strange that the hotel couldn't provide any bill with the excuse that hotel was paid via bookings.
Excellent location, friendly staff, free internet in room.
Because the hotel was set back from buildings either side the room was naturally quite dark, and tended to be a little noisy, but it is on a busy street
Good hotel. Nice bar downstairs. Internet is free.
Design quite strange. I guess they tried to imitate urban style. But it looks a bit depressive (dark brown and black colors, metal elements of bed and chairs).
Loved the central location. Room was spacious enough even with 2 of us and 2 double beds. Only about 10 rooms per floor so it felt quiet and more intimate/personal than trekking down a long hall.