TERRIBLE FRONT DESK STAFF
FRONT DESK STAFF HAD TERRIBLE ATTITUDE
Cute, quiet boutique hotel in a great location wit
Staff was incredibly helpful and accomodating
The location is great! I didn't mind that the room was small because I was only there to sleep. The morning staff was super friendly and helpful.
The evening staff was rude and not as welcoming as the morning staff. I was a bit put off but again, just for the purpose of sleeping I didn't mind staying here.
The staff at this location is too notch!!
Rooms were very small.
The staff was amazing! The rooftop patio is great!
None of the rooms have more then one bed.
Enjoy a rooftop lounge, hotel bar, fitness center and free WiFi at our Manhattan hotel in the Chelsea neighborhood. Concierge services are available. Our non-smoking guest rooms feature a flat-screen TV with cable channels, an iPod docking station, coffee maker and a private bathroom. All bathrooms are equipped with a bath or shower and offer bathrobes, complimentary high-end toiletries and a hair dryer. Popular attractions nearby include The Highline Park, Macys and Herald Square, Chelsea Market. La Guardia Airport is 10 miles away and JFK Airport 15 miles away. Guests of The GEM Hotel, an Ascend Hotel Collection Member, can also earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 2,419 reviews
Policies vary by room type and provider.