Overview

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Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, New York, NY 10001-6102, United States
+1 212 564 2181

£102+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 1,735 reviews
See all reviews

Review highlights

  • 9.6
  • 9.0
  • 7.0
  • 4.6

Good to know

  • Clean rooms
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

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    About

    Our Chelsea Hotel is nestled in the Heart of the Big Apple Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. * Less than 0.5 miles to Jacob Javits Cente * Four blocks to Macy' * Seven different subway lines within a short walking distanc * Three blocks to Madison Square Garde Connect in Business at this Madison Square Garden Hotel Corporate travelers enjoy an easy walk to many businesses and area corporations * Jacob Javits Convention Center * Fashion Institute of Technology * Flat Iron Building * Macy' * Fisher Pric * Cisco System Enjoy Easy Access to the Wonders of the City from our Chelsea Hotel Guest of our hotel are central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway * Madison Square Garden * Empire State Building * Times Square * Macy' * 34th Street Shopping Distric * Wholesale Merchandise Mart * Broadwa * Chelsea Pie * Greenwich Village ***** Everything. Right where you need it.® ****

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry service
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Laundry facilities
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,735 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
    • 7.0 "High value."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
    • 4.6 "Bar is not good."
    • 4.3 "Internet is poor."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 624 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 4.9 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 4.8 "Rooms are not good."
      2.5 "75% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      2.6 "74% found problems with the furniture."
    • 4.6 "Internet is poor."

    Overall rating

    8.2 Excellent
    Based on 867 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 6.7 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.4 "For only 64%, the bathroom was ok."
      5.2 "Only 52% said the rooms were modern."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      7.0 "70% enjoyed the shower."
    • 4.2 "Internet is poor."

    Overall rating

    8.0 Good
    Based on 138 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.2 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.5 "For only 65%, the bathroom was ok."
    • 5.6 "Average comfort."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    7.5 Good
    Based on 104 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average value."
    • 6.3 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.0 "Only 60% said rooms were big enough."
      6.7 "For only 67%, the bathroom was ok."
    • 5.4 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.5 "Internet is poor."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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