Hotel Pennsylvania, New York Hotels from £124

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 28,453 reviews

Location

9.6 "Terrific location."
Breakfast

4.1 "Breakfast is below average."
Service

4.0 "Service is below average."
WiFi

3.7 "Internet is poor."
Room

2.3 "Awful rooms."
Cleanliness

2.2 "Generally quite dirty."

Overall rating

Based on 13,941 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

9.9 "99% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.2 "92% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

8.4 "Easily accessible by car, said 84%."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

5.7 "Average value."
WiFi

4.0 "Internet is poor."

4.9 "51% thought it was overpriced."

3.1 "69% said the wifi quality was bad."
Service

3.7 "Service is below average."

4.9 "51% found the staff to be unfriendly."

3.4 "66% indicated the reception staff was not good."

4.2 "58% thought the service was unprofessional."

4.0 "Bad housekeeping, according to 60%."

3.0 "70% didn't like the management."

4.1 "59% complained about the concierge service."

3.8 "62% said the booking process was inefficient."
Breakfast

3.6 "Breakfast is below average."
Room

2.3 "Awful rooms."

2.1 "79% said rooms were dirty."

1.9 "81% complained about the bathroom."

4.1 "59% didn't like the uncomfortable beds."

0.7 "93% thought they were poorly maintained."

0.7 "For 93%, the rooms looked old."

3.7 "63% said rooms were small."

0.6 "94% found problems with the furniture."

2.3 "77% said the bathroom was dirty."

2.2 "78% had problems with the shower."

0.6 "Air conditioning was criticized by 94%."

1.6 "84% thought the tv was sub-standard."

4.6 "54% were unhappy with the view."

0.8 "92% criticized the small bathroom."

0.9 "91% were disappointed with the minibar."

0.5 "95% were unsatisfied with the kitchenette."
Cleanliness

2.1 "Generally quite dirty."

2.1 "79% said rooms were dirty."

2.3 "77% said the bathroom was dirty."

1.8 "82% thought it was rather dirty."

View all review categories

Overall rating

Based on 6,544 reviews

Location

9.7 "Terrific location."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.5 "95% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

8.6 "Easily accessible by car, said 86%."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

5.4 "Average value."
Breakfast

4.1 "Breakfast is below average."
Service

3.8 "Service is below average."

4.7 "53% found the staff to be unfriendly."

2.8 "72% indicated the reception staff was not good."

4.7 "53% thought the service was unprofessional."

4.1 "Bad housekeeping, according to 59%."

3.7 "63% didn't like the management."

3.7 "63% said the booking process was inefficient."

4.1 "59% complained about the room service."

4.4 "56% complained about the concierge service."
WiFi

3.4 "Internet is poor."

2.4 "76% said the wifi quality was bad."

4.7 "53% thought it was overpriced."
Room

2.3 "Awful rooms."

2.1 "79% said rooms were dirty."

1.7 "83% complained about the bathroom."

3.4 "66% didn't like the uncomfortable beds."

0.7 "93% thought they were poorly maintained."

0.9 "For 91%, the rooms looked old."

4.1 "59% said rooms were small."

0.8 "92% found problems with the furniture."

2.4 "76% said the bathroom was dirty."

1.0 "Air conditioning was criticized by 90%."

2.1 "79% had problems with the shower."

1.7 "83% thought the tv was sub-standard."

1.1 "89% were disappointed with the minibar."

5.0 "50% said the view was so-so."

0.4 "96% were unsatisfied with the kitchenette."

0.8 "92% criticized the small bathroom."
Cleanliness

2.1 "Generally quite dirty."

2.1 "79% said rooms were dirty."

1.5 "85% thought it was rather dirty."

2.4 "76% said the bathroom was dirty."

View all review categories

Overall rating

Based on 1,422 reviews

Location

9.6 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.2 "92% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."

9.4 "94% liked the proximity to shopping."
Value for money

5.8 "Average value."
Service

4.0 "Service is below average."

3.3 "67% indicated the reception staff was not good."

5.0 "Only 50% found the staff to be friendly enough."

4.0 "60% thought the service was unprofessional."

3.2 "68% didn't like the management."
Breakfast

3.7 "Breakfast is below average."
WiFi

3.4 "Internet is poor."

2.4 "76% said the wifi quality was bad."

4.8 "52% thought it was overpriced."
Comfort

2.4 "Quite uncomfortable."

2.8 "72% didn't like the uncomfortable beds."

3.6 "64% said rooms were small."

0.7 "Air conditioning was criticized by 93%."
Vibe

2.2 "Horrible vibe."

1.0 "90% criticized the unstylish hotel."

3.5 "65% didn't like the unstylish hotel."

4.9 "Unfriendly atmosphere, according to 51%."

View all review categories

Overall rating

Based on 6,544 reviews

Location

9.5 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.8 "98% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."

8.7 "Easily accessible by car, said 87%."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

5.3 "Average value."

7.0 "70% were happy with the price of the breakfast."
Service

4.0 "Service is below average."

4.9 "51% found the staff to be unfriendly."

2.7 "73% indicated the reception staff was not good."

4.8 "52% thought the service was unprofessional."

4.6 "Bad housekeeping, according to 54%."

3.7 "63% didn't like the management."

4.3 "57% said the booking process was inefficient."
WiFi

3.5 "Internet is poor."

2.2 "78% said the wifi quality was bad."

4.9 "51% thought it was overpriced."
Breakfast

3.3 "Breakfast is below average."
Room

2.2 "Awful rooms."

2.0 "80% said rooms were dirty."

1.5 "85% complained about the bathroom."

0.7 "93% thought they were poorly maintained."

3.7 "63% didn't like the uncomfortable beds."

0.5 "For 95%, the rooms looked old."

0.9 "91% found problems with the furniture."

2.1 "79% said the bathroom was dirty."

1.8 "82% thought the tv was sub-standard."

2.0 "80% had problems with the shower."

0.9 "Air conditioning was criticized by 91%."

1.0 "90% criticized the small bathroom."

1.4 "86% were disappointed with the minibar."

0.3 "97% were unsatisfied with the kitchenette."

4.7 "53% were unhappy with the view."
Cleanliness

1.9 "Generally quite dirty."

2.0 "80% said rooms were dirty."

1.5 "85% thought it was rather dirty."

2.1 "79% said the bathroom was dirty."