Hotel Pennsylvania, New York Hotels from £106

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 21,660 reviews

Location

9.6 "Terrific location."

9.5 "95% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to shopping."

9.9 "City centre within easy reach, said 99%."

8.4 "Easily accessible by car, said 84%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Good access to the airport, said 100%."
Value for money

5.7 "Average value."

5.7 "57% thought it was adequately priced."

6.1 "Breakfast prices were ok, according to 61%."

6.3 "The price was ok for 63%."
WiFi

4.5 "Internet is poor."

3.8 "62% said the wifi quality was bad."
Breakfast

4.2 "Breakfast is below average."
Service

4.1 "Service is below average."

4.5 "55% found the staff to be unfriendly."

3.3 "67% indicated the reception staff was not good."

3.9 "61% thought the service was unprofessional."

3.6 "64% didn't like the management."

4.3 "57% said the booking process was inefficient."
Room

2.4 "Awful rooms."

1.8 "82% said rooms were dirty."

1.9 "81% complained about the bathroom."

0.6 "94% thought they were poorly maintained."

3.5 "65% didn't like the uncomfortable beds."

0.8 "For 92%, the rooms looked old."

4.0 "60% said rooms were small."

1.1 "89% found problems with the furniture."

1.9 "81% said the bathroom was dirty."

2.1 "79% had problems with the shower."

1.5 "Air conditioning was criticized by 85%."

2.3 "77% thought the tv was sub-standard."

1.1 "89% criticized the small bathroom."
Vibe

1.8 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

4.3 "Unfriendly atmosphere, according to 57%."

3.5 "65% didn't like the unstylish hotel."

3.5 "65% criticized the plain hotel."

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Overall rating

Based on 10,180 reviews

Location

9.6 "Terrific location."

9.3 "93% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to shopping."

9.9 "City centre within easy reach, said 99%."

8.5 "Easily accessible by car, said 85%."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

5.4 "Average value."

5.3 "53% thought it was adequately priced."

6.1 "Breakfast prices were ok, according to 61%."
WiFi

4.3 "Internet is poor."

4.0 "60% said the wifi quality was bad."
Service

4.1 "Service is below average."

4.5 "55% found the staff to be unfriendly."

3.5 "65% indicated the reception staff was not good."

4.1 "59% thought the service was unprofessional."

4.2 "58% said the booking process was inefficient."

3.8 "62% didn't like the management."
Breakfast

4.1 "Breakfast is below average."
Room

2.3 "Awful rooms."

1.8 "82% said rooms were dirty."

1.7 "83% complained about the bathroom."

0.7 "93% thought they were poorly maintained."

3.6 "64% didn't like the uncomfortable beds."

0.7 "For 93%, the rooms looked old."

3.7 "63% said rooms were small."

1.0 "90% found problems with the furniture."

1.8 "82% said the bathroom was dirty."

1.4 "Air conditioning was criticized by 86%."

1.9 "81% had problems with the shower."

2.4 "76% thought the tv was sub-standard."

0.9 "91% criticized the small bathroom."
Cleanliness

1.8 "Generally quite dirty."

1.8 "82% said rooms were dirty."

1.8 "82% said the bathroom was dirty."

1.1 "89% thought it was rather dirty."

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Overall rating

Based on 5,631 reviews

Location

9.6 "Terrific location."

9.5 "95% liked the proximity to sightseeing."

9.9 "99% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to shopping."

9.9 "City centre within easy reach, said 99%."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

5.5 "Average value."

5.5 "55% thought it was adequately priced."

6.0 "Breakfast prices were ok, according to 60%."
Breakfast

4.5 "Breakfast is below average."
WiFi

4.4 "Internet is poor."

4.0 "60% said the wifi quality was bad."
Service

3.9 "Service is below average."

4.4 "56% found the staff to be unfriendly."

2.8 "72% indicated the reception staff was not good."

3.6 "64% thought the service was unprofessional."

3.5 "65% didn't like the management."
Room

2.5 "Awful rooms."

1.9 "81% said rooms were dirty."

1.9 "81% complained about the bathroom."

0.6 "94% thought they were poorly maintained."

3.6 "64% didn't like the uncomfortable beds."

0.7 "For 93%, the rooms looked old."

1.4 "86% found problems with the furniture."

2.0 "80% said the bathroom was dirty."

1.5 "Air conditioning was criticized by 85%."

1.9 "81% thought the tv was sub-standard."

2.2 "78% had problems with the shower."

4.5 "55% were disappointed with the minibar."

1.0 "90% criticized the small bathroom."
Cleanliness

1.9 "Generally quite dirty."

1.9 "81% said rooms were dirty."

1.4 "86% thought it was rather dirty."

2.0 "80% said the bathroom was dirty."

View all review categories

Overall rating

Based on 1,516 reviews

Location

9.6 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.5 "95% liked the proximity to sightseeing."

9.7 "97% liked the proximity to shopping."

10.0 "Near to public transport, according to 100%."
WiFi

4.3 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Breakfast

4.1 "Breakfast is below average."
Service

3.9 "Service is below average."

3.3 "67% indicated the reception staff was not good."

4.2 "58% found the staff to be unfriendly."

3.5 "65% thought the service was unprofessional."

3.3 "67% didn't like the management."
Comfort

2.6 "Quite uncomfortable."

2.8 "72% didn't like the uncomfortable beds."

3.9 "61% said rooms were small."

1.3 "Air conditioning was criticized by 87%."

2.1 "79% thought it was too noisy."

1.0 "90% criticized the small bathroom."
Room

2.0 "Awful rooms."

1.4 "86% said rooms were dirty."

0.9 "91% thought they were poorly maintained."

1.5 "85% complained about the bathroom."

2.8 "72% didn't like the uncomfortable beds."

0.8 "For 92%, the rooms looked old."

1.0 "90% found problems with the furniture."

3.9 "61% said rooms were small."

1.5 "85% said the bathroom was dirty."

2.4 "76% thought the tv was sub-standard."

2.0 "80% had problems with the shower."

1.3 "Air conditioning was criticized by 87%."

1.0 "90% criticized the small bathroom."

Overall rating

Based on 4,332 reviews

Location

9.6 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.6 "96% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."

9.6 "96% liked the proximity to shopping."

9.9 "City centre within easy reach, said 99%."
Value for money

5.0 "Average value."

5.3 "53% thought it was adequately priced."

6.1 "Breakfast prices were ok, according to 61%."
Breakfast

4.3 "Breakfast is below average."
Service

3.8 "Service is below average."

4.5 "55% found the staff to be unfriendly."

2.6 "74% indicated the reception staff was not good."

3.6 "64% thought the service was unprofessional."

3.8 "62% didn't like the management."

4.0 "60% complained about the room service."

4.3 "57% said the booking process was inefficient."
WiFi

3.7 "Internet is poor."

3.2 "68% said the wifi quality was bad."
Comfort

2.8 "Quite uncomfortable."

3.2 "68% didn't like the uncomfortable beds."

3.9 "61% said rooms were small."

1.7 "83% thought it was too noisy."

1.5 "Air conditioning was criticized by 85%."

1.0 "90% criticized the small bathroom."
Room

2.2 "Awful rooms."

1.4 "86% said rooms were dirty."

1.9 "81% complained about the bathroom."

0.5 "95% thought they were poorly maintained."

0.8 "For 92%, the rooms looked old."

3.2 "68% didn't like the uncomfortable beds."

1.3 "87% found problems with the furniture."

3.9 "61% said rooms were small."

1.7 "83% said the bathroom was dirty."

2.0 "80% had problems with the shower."

1.5 "Air conditioning was criticized by 85%."

2.0 "80% thought the tv was sub-standard."

1.0 "90% criticized the small bathroom."