The Maxwell New York City

The Maxwell New York City

7.8
Good

Based on 3,086 reviews
 
541 Lexington Avenue, New York, NY 10022, United States
  +1 212 755 1200
The Maxwell New York City - New York, NY, United States
Check-in
Check-out
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Priceline £96
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Rooms

Check-in
Check-out

Standard rooms

£96+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£146 per night
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Unknown
£96 per night

Queen rooms

£109+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£109 per night
IMAGE
Queen bed
£112 per night
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Unknown
£112 per night
IMAGE
Queen bed
£116 per night
IMAGE
Queen bed
£117 per night
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Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Queen bed
£119 per night
IMAGE
Unknown
£119 per night
IMAGE
Unknown
£119 per night
IMAGE
Queen bed
£131 per night
IMAGE
Queen bed
£134 per night
IMAGE
Queen bed
£140 per night
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Unknown
£143 per night
IMAGE
Queen bed
£148 per night
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Queen bed
£150 per night
IMAGE
Queen bed
£150 per night
IMAGE
Queen bed
£159 per night
IMAGE
Unknown
£162 per night
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Unknown
£164 per night
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Unknown
£181 per night
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Unknown
£192 per night
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Unknown
£196 per night
IMAGE
Queen bed
£197 per night
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Unknown
£262 per night
IMAGE
Queen bed
£408 per night

Double rooms

£122+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£122 per night
IMAGE
Unknown
£130 per night
IMAGE
Unknown
£136 per night
IMAGE
Unknown
£143 per night
IMAGE
Unknown
£151 per night
IMAGE
Unknown
£157 per night
IMAGE
Unknown
£157 per night
IMAGE
Unknown
£159 per night
IMAGE
Queen bed
£172 per night
IMAGE
Unknown
£185 per night
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Unknown
£228 per night
IMAGE
Queen bed
£269 per night

King rooms

£493+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
£493 per night

Reviews

Pros

Cons

Traveller rating

297
234
126
41
28

Time of year

Traveller type

Show reviews that mention

+
new york
times square
location room
great location
room was small
central park
expected in nyc
grand central station
free wifi
great hotel
close to the subway
comfortable bed
staff were friendly
mid town
nice lobby
free coffee
blocks from grand central
lounge area
  • Okay
    Oct 2018
    6.0

    Friendly Staff , Not so clean

    The staff was really nice and quick when I called except for one time I had called for a bucket of ice to keep the kids milk cool .I would’ve used the fridge but it was very warm and humid in the cooler which had drinks for purchase. I liked that we received a $30 credit for the bar/lounge area we bought the truffle fries and Mac and cheese AMAZING !! The waitress looked like she was having a bad day only down side .

    This place has so much potential but the cleanliness is what ruined it for me. The bathroom :( !!! The drain was so gross I literally gagged just in and out shower. The pull out bed looked like someone had slept in it before there was hair and stains on the sheets. I called for new ones still had stains on it but you can tell it was washed at that point I was tired and over it the kids where restless so I just let it go. The ice machine on the floor was broken and so was the walls where the ice machine was located. I wish the place matched the staff because they where really helpful and nice but certain things are beyond their control.

  • Okay
    Apr 2018
    6.0

    Front desk staff just OK

    Bed was comfortable.

    Front desk staff member who checked us in was rude. I wouldn't stay again because of this.

  • Good
    Jan 2018
    6.5

    Location

    Small room

  • Okay
    Dec 2017
    4.5

    Room was clean. Convenient location.

    Check in took over two hours with only two people at the desk. Took half my day dealing with the process. Front desk manager didn’t seem to care. When you call to check on your room, they send tryouts voicemail. One working elevator out of 4. Had to wait 20 minutes for elevator. If you are there for a short time, this hotel isn’t worth it.

  • Excellent
    Jan 2017
    10.0

    Great Stay

    Its a beautiful hotel, the staff was super nice, the location was very convenient.

    nothing

  • Okay
    Nov 2016
    5.7

    W??

    We paid extra for a "Wonderful" room - supposedly larger, with city views, but when we arrived, we were disappointed by the view of the wall. We were told no other views were available. Our room had a constant fan going in the bathroom - quite loud and no way to turn it down. The room was small, and yet a large display of snacks took up most of the horizontal surface. The flat screen TV was mounted on a large pole in the corner of the room: one had to pivot it to get around to the bed- a tight squeeze. When our room was made up, they forgot to give us drinking glasses and facecloths. And on our last night, we received a call from the front desk at 6:32 AM, by mistake. Needless to say, we don't plan to return. W..t.f...

  • Okay
    May 2016
    5.1

    There's better hotels for the price

    the location

    staff and service

  • Excellent
    Apr 2016
    10.0

    Night Out

    Soap

  • Mediocre
    Apr 2016
    4.0

    Location

    We had three rooms for 3 days and neither one of the families staying were pleased with the cleanest of the rooms, specially the bathrooms. The assistance at the front desk was way under what luxury hotel will provide. The staff was not to the standards of the price of the hotel nor of a well trained staff.

  • Poor
    Jan 2016
    2.0

    I like the food & drinks at the bar/lounge area downstairs and the waitress was nice.

    The front staff was disrespctfull and they took an hr to bring my car out from the garage area . Room was small and tigth.

  • Good
    Dec 2015
    7.4

    Location location location!

    Somehow got the only hotel in NYC that didn't have a warm holiday feel to it.

  • Okay
    Dec 2015
    6.0

    Very clean and professional.

    I reserved a room with 2 beds and they had no more left at the time of check in and then the best they could do is one queen. I was traveling with my brother in law and was not comfortable sharing the bed. They could not even offer a cot.

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About

Overview

Convenience meets style at the W New York, located at 541 Lexington Avenue. From the modern design of the lobby (which offers busy guests express check in), to rooms designed with ensuite bathrooms featuring rainfall showers and pillowtop beds, the W New York provides its guests with a comprehensively refreshing stay. For an extra dose of rest and relaxation, head down to the hotel's health club to exercise and enjoy the steam room and sauna. Enjoy the Central Location W New York's central location makes it popular with both business and leisure travelers. On-site parking is available, the hotel has accredited babysitters on call, and an in-house spa is great for a massage without a commute. The crowds of Times Square are only a 20 minute stroll away, while Rockefeller Center and Grand Central Station are right nearby. W New York and Movie Magic It's just a short walk to the Chrysler Building, an architectural icon offering commanding views of the city. Many of New York's best museums are also easy to get to, including the Museum of Modern Art, which is within easy walking distance. And when walking on Lexington Avenue itself, be sure to note the intersection at 51st Street, where Marilyn Monroe and her billowing white skirt were filmed for the legendary scene from "The Seven Year Itch."

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.8 Good

Based on 3,086 reviews

9.6

Location

8.7

Wellness Area

5.7

Room

3.7

Comfort

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Cable or satellite TV
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Babysitting/child care services (surcharge)
Internet (surcharge)
Parking (surcharge)
Designated smoking area
Steam room
Storage available
Wedding services
Wi-Fi
Lift
Hairdryer
Cribs available

Location

Most popular landmarks

  • St. Patrick's Cathedral 437 yd
  • Grand Central Terminal 0.4 mi
  • Rockefeller Center 0.4 mi
  • Museum of Modern Art 0.5 mi
  • New York Public Library 0.6 mi
  • Bryant Park 0.6 mi

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