Overview

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Newgate Hotel

Newgate Street, Newcastle upon Tyne, United Kingdom
+44 191 232 6570

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+44 191 232 6570

Overall guest ratings

6.4/10 Good
Based on 565 reviews

Review highlights

  • 9.4
  • 8.3
  • 4.8
  • 4.4

Good to know

  • Accessible parking
  • Affordable parking

Nearby

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    About

    With a superb location in the heart of Newcastle's city centre, this well-placed hotel is a short walk from Newcastle Central Railway Station and many shops. The Newgate Hotel Newcastle is easily accessible from the A167 and has its own car park. Nearby Newcastle Central Railway Station also offers access to the Tyne and Wear Metro system for travel in the surrounding area. The Newgate and Eldon Square shopping centres are very nearby. There are many restaurants and bars to choose from at The Gate, which is 100 metres from the hotel. Breakfast is served in the rooftop restaurant where you can enjoy panoramic views of the city. Free Wi-Fi is available both in the hotel lobby and in the Terrace Bar.

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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 565 reviews
    • 9.4 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      7.3 "73% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 5.5 "Food is average."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.4 "Bar is not good."
    • 3.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      0.1 "99% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      4.7 "53% said rooms were small."
      1.5 "85% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      0.5 "95% thought it was rather dirty."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      2.2 "78% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
      0.0 "100% didn't like the architecture."
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    Overall rating

    6.6 Good
    Based on 361 reviews
    • 9.3 "Terrific location."
      8.9 "Great parking, according to 89%."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.8 "Food is average."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      4.2 "58% had problems with the shower."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.4 "96% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      2.2 "78% complained about the elevator."
    • 1.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 56 reviews
    • 9.4 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 3.6 "Rooms are not good."
      2.5 "75% said rooms were dirty."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.2 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    • 1.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."

    Overall rating

    5.9 OK
    Based on 146 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
    • 8.4 "Good value."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.0 "80% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      0.1 "99% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    View all review categories
    Good to know
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou

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