Overview

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Grand Hotel Orlando

7825 universal blvd, Orlando, FL 32819, United States
+1 407 313 9999

£48+

Overall guest ratings

6.4/10 Good
Based on 2,477 reviews

Review highlights

  • 9.0
  • 3.9
  • 3.9
  • 2.7

Nearby

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    About

    When you stay at Grand Hotel Orlando, you'll be just a 5-minute drive from I-Drive 360 and Orange County Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A theme park shuttle and a children's pool are other highlights, and all rooms offer refrigerators and premium bedding.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 2,477 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      7.8 "Great parking, according to 78%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% thought parking was inexpensive."
    • 5.0 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      6.4 "64% thought the shuttle service was ok."
    • 3.9 "Disappointing food."
      4.2 "58% did not enjoy the desserts."
      2.1 "79% found the side dishes unedible."
      2.8 "For 72%, the dining experience was not enjoyable."
      4.3 "Unclean dining area, according to 57%."
    • 3.9 "Breakfast is below average."
    • 2.7 "Awful rooms."
      2.6 "74% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      0.3 "97% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      3.1 "For 69%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
      0.2 "98% were unsatisfied with the kitchenette."
      0.8 "92% had problems with the shower."
      1.6 "84% were disappointed with the minibar."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
      4.3 "Unclean dining area, according to 57%."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.9 "For 61%, the lobby entrance was sub-standard."
      4.3 "57% found the grounds unpleasant."
      0.5 "95% thought the facilities needed updating."
      2.0 "Disappointing facilities for kids, said 80%."
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    Overall rating

    6.6 Good
    Based on 1,164 reviews
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
      7.6 "Easily accessible by car, said 76%."
    • 4.8 "Service is below average."
      4.4 "56% indicated the reception staff was not good."
      3.6 "64% thought the service was unprofessional."
      4.9 "Bad housekeeping, according to 51%."
    • 3.4 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      0.2 "98% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      2.5 "For 75%, the rooms looked old."
      1.0 "90% had problems with the shower."
      1.5 "85% were disappointed with the minibar."
    • 2.5 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.9 "91% complained about the elevator."

    Overall rating

    6.5 Good
    Based on 1,065 reviews
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      7.8 "Great parking, according to 78%."
      8.5 "85% liked the proximity to shopping."
    • 5.4 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.5 "Breakfast is below average."
    • 3.7 "Disappointing food."
      3.8 "62% did not enjoy the desserts."
      2.1 "79% found the side dishes unedible."
      3.6 "For 64%, the dining experience was not enjoyable."
    • 2.8 "Awful rooms."
      2.2 "78% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      0.3 "97% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      3.2 "For 68%, the rooms looked old."
      0.2 "98% were unsatisfied with the kitchenette."
      0.7 "93% thought the tv was sub-standard."
      1.8 "Air conditioning was criticized by 82%."
      0.6 "94% had problems with the shower."
      1.6 "84% were disappointed with the minibar."
    • 2.5 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      4.0 "For 60%, the lobby entrance was sub-standard."
      4.2 "58% found the grounds unpleasant."
      0.7 "93% thought the facilities needed updating."
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    Overall rating

    5.8 OK
    Based on 49 reviews
    • 9.2 "Terrific location."
    • 5.4 "Service is ok."
    • 3.2 "Horrible vibe."
    • 2.5 "Awful rooms."
      2.5 "75% said rooms were dirty."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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    Overall rating

    7.0 Good
    Based on 198 reviews
    • 9.1 "Terrific location."
    • 4.8 "Service is below average."
      4.3 "57% indicated the reception staff was not good."
    • 3.8 "Breakfast is below average."
    • 3.0 "Awful rooms."
      2.7 "73% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      0.9 "91% thought the tv was sub-standard."
      0.3 "97% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
    • 2.5 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    data provided by TrustYou

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