Overview

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Hotel Serge

Brusselstraat 15, Ostend 8400, Belgium
+32 5980 3434

£21+

Overall guest ratings

6.3/10 Good
Based on 1,230 reviews

Review highlights

  • 9.0
  • 6.1
  • 4.9
  • 3.3

Nearby

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    Amenities

    • Internet
    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 1,230 reviews
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
      8.2 "82% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 4.9 "Disappointing food."
      1.3 "87% did not enjoy the desserts."
    • 3.3 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% criticized the small bathroom."
      2.0 "80% didn't like the balcony."
      0.0 "100% were disappointed with the minibar."
    • 2.9 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      4.0 "60% didn't like the smoking area."
    • 2.8 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
      2.9 "Dirty pool, said 71%."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 578 reviews
    • 9.0 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% appreciated the closeness to the beach."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.4 "Only 54% thought the service was professional."
    • 5.6 "Average value."
    • 4.9 "Disappointing food."
    • 3.4 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      0.6 "94% had problems with the shower."
      0.8 "92% found problems with the furniture."
      0.4 "96% thought the tv was sub-standard."
      0.6 "94% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
    • 3.0 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 2.7 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 332 reviews
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.4 "Service is ok."
    • 4.0 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.4 "96% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 319 reviews
    • 8.9 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% appreciated the closeness to the beach."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.9 "Not very comfortable."
      3.7 "63% thought it was too noisy."
    • 4.9 "Service is below average."
      4.4 "56% indicated the reception staff was not good."
      4.8 "52% thought the service was unprofessional."
    • 3.0 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      0.9 "91% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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