Overview

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Royal Astor Hotel

Hertstraat 15, Ostend 8400, Belgium
+32 5980 3773

£72+

Overall guest ratings

6.8/10 Good
Based on 1,215 reviews

Review highlights

  • 9.8
  • 8.4
  • 4.7
  • 4.4

Good to know

  • Beach nearby

Nearby

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    About

    A great choice for a stay in Ostend, Royal Astor Hotel is just 3 mi (4.8 km) from the airport. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Indoor pool
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.8 Good
    Based on 1,215 reviews
    • 9.8 "Wonderful beach."
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 5.1 "Average value."
    • 4.7 "Disappointing food."
      2.5 "For 75%, the dining experience was not enjoyable."
      3.3 "67% did not enjoy the desserts."
      1.7 "Unclean dining area, according to 83%."
    • 4.4 "Pool is below average."
      1.4 "Dirty pool, said 86%."
    • 3.4 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      1.8 "82% had problems with the shower."
      0.8 "92% were disappointed with the minibar."
      3.8 "62% were unhappy with the view."
      0.4 "Air conditioning was criticized by 96%."
      0.0 "100% didn't like the balcony."
      4.0 "60% criticized the small bathroom."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
      1.4 "Dirty pool, said 86%."
      1.7 "Unclean dining area, according to 83%."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.4 "96% didn't like the architecture."
      0.0 "100% complained about the elevator."
      4.3 "57% found the grounds unpleasant."
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    Overall rating

    6.6 Good
    Based on 461 reviews
    • 9.7 "Wonderful beach."
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 5.0 "Average value."
    • 4.5 "Pool is below average."
    • 4.5 "Disappointing food."
    • 2.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      0.6 "94% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      3.8 "62% were unhappy with the view."
      2.0 "80% had problems with the shower."
      0.0 "100% didn't like the balcony."
      0.7 "93% were disappointed with the minibar."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
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    Overall rating

    7.0 Good
    Based on 692 reviews
    • 9.8 "Wonderful beach."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 7.0 "Good service."
      6.8 "68% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 5.1 "Average value."
    • 4.6 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 3.8 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      1.0 "90% were disappointed with the minibar."
      0.3 "Air conditioning was criticized by 97%."
      3.1 "69% were unhappy with the view."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      1.5 "Dirty pool, said 85%."
      3.7 "63% thought it was rather dirty."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.5 "95% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 2.3 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 60 reviews
    • 8.6 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      6.0 "For only 60%, the noise level was all right."
    • 3.5 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      0.8 "92% found problems with the furniture."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 1.4 "Horrible vibe."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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