Would you like to save as your currency permanently or for this visit only?
the location the price of the breakfast is really indecent I am afraid
Very comfortable bed Double bed turned out to be two single beds pusged together
We were a large party with small children and a bicycle. The staff was very accomidating, providing extra towels and bed linens promptly. They stored my husband's bike during our 3 day stay and were very helpful in arranging an early (430am) wake up call and taxi to the airport. Our room, a junior suite, was very large, comfortable and clean.
location unsafe when you walk further at night
The location was good ,the bed was very comfortable and clean,and the daily breakfast was very nice.I would like to point out 2very nice and very helpful staff named Khalid and Corrina. Very small rooms no veiw.There was no irons or boards in the rooms you had to go to the5th floor wich was inconvenient
I really enjoy the location og thr hotel, nearby metro station, close to some sigtseeing, close to LIDO, a lot of shopping areas. very long service of checkng out, no swimming pool.
I like the location of the hotel and the staf friendly The room very small and no resturant in the hotel only one for breakfast its 3 star hotel not 4 star .
was very nice
the staff were friendly and they know me as i stayed there several times. When we arrived we were told by the hotel that were having problem with airconditioning and they offered us a small suit instead of 2 rooms. this was not convinient as we both had to share one bathroom and te second bed was very small. anyway the hotel also offered dscount so we paid lower amount that what wa anticipated.
Great location. A mix-up with the room (King bed versus twins) was quickly remedied.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
The rooms are great as are the staff.
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
airconditioning was not very effective despite my changing the room.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
Location Not value for money
The staff that was very nice and helpful. The location is excellent, in the heart of the city. We upgrade the room to a much larger room. The price was a little too excessive for a regular room.
I liked most the hospitality, and nice attitude of staff.
I like it
Location near city centre; hotel staff's smiling faces.
actually this time nothing since room was not booked as requested(higher floor) out of two nights stay one complete day without hot water i am looking for compensation for the inconvinience caused since i have arrived at midnight on the first day of arrival and had to rush on the folloing day for shower before 10am as simply hot water will be cutted from 10 to 19.00 hrs?? the hotel require total renovation, being starwwod member i have asked for room upgrading with no success
luxury and the breakfast was exellent. no
Location Room service quick but astronomical prices for the quality of food. Bar staff incapable of making a descent cup of tea (got slightly coloured hot water). The hotel is badly in need of renovation.
The location, the room, the excellent service of the concierge who got us tickets on the same the day for a fully booked show.
It was a great location,people were very polite..Would go back again On Saturday I rented a car for 4 hours and had a personal tour of Paris in a Mercedes Benz..Cost $370.00 Euros..Great!!!!On Tuesday I booked car to take me to the airport but did not ask the price as I trusted the people to be fair...When I checked out of the hotel they put the charge on my invoice 320.00 Euros for a 35 minute ride to the airport..I guess they didn't think I would notice..After haggling they lowered the price to 277.00 Euros which was still way too high..Be aware that as they were very nice if you let your guard down for a second these people will grab every pennie they can from your wallet!!!!!!
nothing. The hotel is very bad and very expensive it is fare away from the normal Marriot standart. I am negativly suprices. Over all the price is absolutely not corresponding with the quality of the rooms especially. I will never choose more that hotel
location room cleanliness and set_up
The location is very good. Unfortunately there are a lot of management issues there. The front desk, the concierge and the stuff of the lobby bar are nothing to do with the efficiency expected from a five stars hotel stuff.
Location of the hotel Overpriced
Convenient location and nice room the lack of service
It was very convenient , the staff were very friendly.
our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side. our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side.
Reception & Concierge Staff were knowledgeable, helpful, & courteous Didn't give me good directions to their Garage when asked, as it's very difficult to find
very noesy the room is two levels which make very diffecult to move and less space nothing
Location is excellent , friendly staff , clean rooms No WiFi in the room and this a major drawback for the people who travel with ipad , WiFi was available only in the lobby
I was very impressed by the Warwick Champs Elysees. The room was almost 5-star level, and was very spacious. Service was impeccable. The buffet breakfast was excellent quality. TV had a great selection of stations from all over the world. The location cannot be beat. You are basically on the Champs Elysee in the most interesting stretch. On the negative side, the room keys were erratic and Internet in the business center was quite expensive. The biggest negative was that there was late night/early morning noise coming from an adjacent club Saturday night that was truly excessive for a second floor room.
i didn't like this hotel i am still by shock from their services i cannot classify this hotel for the reason that it was terrible besides the location i have not no good word to say about this hotel
location of this hotel is perfect
The location is amazing few steps from the main action of the Champs-Elysee. The staff of the hotel gives the hotel a plus point. The bath room design is messed up. and the price is too high.
situation in heart of champs elysee
The location is perfect for people who want to visit the city. The staff was very helpful and friendly ( grooms and concierge) The room was a little small and the shower was not working very well but the whole was very good.
The staff was friendly. Other than that I did not have too much that I liked. The price of the food is outrageous. I (unfortunately) ordered food from room service and paid EUR 11 for a desert which was not bigger than my palm. Furthermore, they are charging for internet which is free in almost any other hotel in this start class.
Very good location, excellent food in Restaurant Le W, nice personnel and good service
The Hotel is well situated in easy reach of the main attractions. The staff are friendly, professional and welcoming. The rooms are spacious and have extremely comfortable beds.
the location the room that I had was extremely small. the toilet was only few centimeters far from the bed. I did not get any comfort because of the permanent noise coming from the floor upstairs.
Location and staff.
Room size is ok and the breakfast. Friendly receptionist and cooperative. Bieng close to shopping streets is one big reason of my choice. No.
Location Size of rooms and size of toilet in some rooms is very small..
Convenience of neighborhood. More english speaking staff. Particularly noisy street.
Location The room is not the exactly room showing on the Booking.com
small room , not deluxe that i booked
Courteous, professional staff. Central location.Comfortable plush rooms. No tea/coffee making facilities or indeed mini-bar in the room which is surprising giving the standard of the hotel.
Hotel stuffs, and concierge were very kindly. Also, room and bath was very clean. Location was nice.
we enjoyed the quiet atmosphere and the lovely room.the location was outstanding and staff very helpfull our shower screen was off the rollers but it didn't cause us any grief
The proximity to all the central areas of Paris and also it was very quite and a very beautiful hotel. The breakfast was very expensive and not worth the money.
This is a very nice hotel at a distinctive location location in Paris. The staff are so helpful, I was helped by a professional concierge team who spoke excellent English and know Paris attractions very well. The staff was polite, food was good, and the facilities are all clean and up to date.
Our stay at the Hotel Balzac was wonderful.Our room was very comfortable and nicely decorated, as was the rest of the hotel.The staff were very helpful and attended to our every need.Great location too!
Hotel very near Chapms Eleysee, shops and restaurants. Prices in bar very very expensive. Breakfast very expensive at 28 euro each.Had breakfast outside hotel at 1/4 of the price.
Rooms too small, expected larger as per booking info
the fast service in the hotel was great , the location was excllent , the breakfast was bad no food varaities .
Breakfast buffet Internet conexion should be included in the price of the room as many hotels do
Location is superb. Near to all fascilities and amneties Being along the main road, its somewhat noisy
location only need some renovation for the rooms furniture was too old
The ambience, the friendly staff and the proximity to city attractions
In general everything was very good. The room was a very nice and a very good size for Paris. I paid €160 for the night which was very good value for a hotel of this standard in this location. My bed had a dip in the middle
Our room spacious, very comfortable. we were close to metro - shopping - it was a great location and a great place to stay - we would stay there again!
Staff were very friendly and helpful. Location was amazing the view from our balcony was superb excellent stay overall would have liked if breakfast was included in the rate
Location of Napoleon Paris is excellent. We stayed in the superior room and its size is really big. It is great value of money.
Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.
Location and decor Rooms quite small
The staff was so friendly & the hotel location was ideal we had so much fun there I'm going to stay there next visit to paris
location poor advice from concierge
from the moment we set foot in hotel there was nothing that the staff couldn't do for us..very helpful and courteous.really made my stay in Paris something to remember for a while..loved the personalized welcome letter .
The friendliness of the staff, the service and the centrality of the hotel. Thank you. It was a pity that the restaurant was closed.
Friendly and helpful staff and nice room WIFI at our room was a bit weak. Main elevator was not working and everyone had to use staff elevator instead, which is a bit small.
I booked this hotel because it was listed on the leading small hotels of the world. This recommendation has not failed me. I have traveled to paris and the rest of europe to know that the standards are different than four plus hotels in the usa. The hotel vernet did have good sized rooms and our room had a balcony which is great. The bedding was excellent. The staff was excellent, including front desk personel, the concierge was fabulous, as well as the bellman, bartenders, and wait staff in the dining room. All the employees addressed me by name after the first day. That shows how much they put themselves out. Lights in the bathroom were not adequate for shaving or applying makeup. Pillows were foam which we don't like. Should be feather pillows.
Small, quaint, quiet. The rooms need updating.
the rooms were very clean and nicely decorated, the employees were very nice and proffisional, and the location was just excellent as Vernet St. was located by champs elysee and george VI road. Hotel Lobby was small and the internet connection was very low.
Location was approperiate for my business meetings around the city. Poor value for money. Absolutely not a 4 star Paris standards. Extremely small room. Unheated bathroom. Aminities were not regularly refreshed. Decor of reception and public areas is basic and rundown.
The location is excellent as it is behind Champs Elysees but yet very quiet. The staff, especially the concierge is very helpful and they all speak excellent English. The walls between the rooms are a little thin. I could hear footsteps and voices from the other room when it was occupied.
Quiet street just next to the crowded street of the Champs Elysees. The room was great and the Internet for included in the rate.
Everything was horrible and very expencive
Excellent location, very stylish hotel, hospitable friendly staff, excellent rate, great experience, would go there again
Location The smallest room I ever had for 240 euros. I could touch the 4 walls from the bed. Poor views to an inside patio that was still under construction. And the hotel seemed to be empty.
The location and the service by all staff.
good services, modern room, good location room is too small for the price charged
Very central location, staff very friendly and helpful, fantastic selection for breakfast would definitely recommend this hotel to friends and family. No restaurant or bar but there was room service
Location,clean rooms, free,wireless internet and the friendly staff. Very small rooms, small Lift, and bad coffee glasses( the glass snaps off the metal holder when hot, as it expands faster than the holder, and you will have coffee spilled all over the place, including your clothes). The lobby is small for a ***** hotel.
location good and accessible, rooms are very small and felt uncomfortable, due to this reason we changed to another hotel,
Good location, staff and solid breakfast. No toast available at breakfast.
It was a care worn hotel, they need to update the rooms
Good size family room no shower curtains in bathroom or shower door
This hotel is good for a city trip and shopping because of it's location The breakfast room is very small
The Staff was wonderfull The hotel is not a 4* hotel, maybe a 3*....it need a deep refurbished
Friendliness of the staff
excellent location, good breakfast buffet, pleasant afternonn tea with some finger food, newspapers, free internet, polite staff bathroom
Friendly staff and great location - central but quiet road 5mins walk from champs elysee. Free soft drinks from mini bar and champagne on arrival and even cooked breakfast for those that hate cakes in the morning! Room decor a little too dark
TV set, unable to see no news program whatsoever. TV set was "verrouillé", couldn't see but children programs.
Got upgraded to a superior room - which was nice and practically palatial by Parisian hotel standards! It was quiet and comfortable. It's all a bit shabby round the edges but not to the extent that it would (or should) bother anyone. Room service breakfast was a bit boring - there wasn't really any choice - but again, it's not a big deal.
Location and welcome at the reception are excellent. Relation price/quality is pretty good. Having breakfast, internet and min bar included are a great plus for the hotel. I would definitely go back and will indicate it to my friends. Service at breakfast is not good or close to none, except to ask your room number.
The hotel is very poorly maintened.
value for money - excellent location
an old hotel i guess slightly renovated. its very very well placed 25 meter from champs-elysee. Good bad, nice bathroom. Internet is extra. no complaints
Location and convenience - everything worked as it should. Helpfull staff The whole hotel is bit dated and needs refresh - it is definitelly not buzzing place but very good for decent sleepover in the centre of town. There was a leak through the ceiling in the reception area and they were just capturing the water in vase - and based on the dated stain on the carpet this is their practice for quite some time. Elevators, furniture are all beaten and scratched - time to give it all a bit of a refresh...
The breakfast was better than expected with a lavish variety of cheeses quite unique to other Parisian hotels. Hotel feels run down.
it is near the shooping nice hotel put the room was not what i want and show it to me befor
central location, near attractions room is vey small,poorly furnished for 4 star hotel we reserved two twin beds, however the room had two small single beds!!! the air condion was very worm although it is may, i wonder how it will be in july. the front door is locked at night!!!! because of the lack of staff!!! you have to ring the bell and wait for some time before some body open the door. i asked for one thing, electrical adaptor, which they did not have!!!!
location, central, near champs elysee small room, some noise, staff not always too professional
Close to where my meetings were being held. Excellent broadband wireless coverage, meant that I was able to work effectively. Rooms was very comfortable. The biggest draw back was the strong smell of cigarette smoke in the hallways in the morning.
People that work at the hotel were friendly quality and price
its a nice and freindly hotel
The hotel was beautiful, spa terrific, and the indoor/outdoor aspect of the Lobby restaurant was lovely for enjoying a spate of mild fall weather. Service is top-notch. The rooms are functionally terrific - huge for Paris standards. Bathrooms are drool-worthy marble palaces. Concierge staff knowledgeable and super helpful. Unless you are strolling the Champs for luxury boutiques one can find in any large city or having business meetings in the western arrondissements, the location isn't great. This can be easily overcome with Uber or taxis, but I would have preferred a more central location like Ritz/Crillon (both closed for renovation), or Le Meurice (I'm supporting the boycott). The design of the bedrooms errs more on the Asian side of Asia-French fusion, while I would have preferred something more distinctively Parisian, but this is a very minor gripe. If I were traveling for business, the serenity/calmness would normally be a plus.
great location, good staff, large room, happy overall Quite expensive. The early morning noise mentioned by some reviewers is true & we experienced this on both days of our stay.
The staff - everyone is very helpful wifi should be more accessable almost everywhere within the hotel
Hotel staff, services, Staff courtesy
Very good location just few steps from Champs Elysees and metro station. prices
Old world style. Staff excellent. Very personal.