Overview

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North Lakes Hotel and Spa
Top Family Hotel

Ullswater Road, Penrith, CA11 8QT, United Kingdom
+44 176 886 8111

£113+

Overall guest ratings

8.6/10 Excellent
Based on 1,274 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.7
  • 6.1

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    Located near a train station, North Lakes Hotel And Spa is a great choice for a stay in Penrith. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,274 reviews
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
      10.0 "top-notch fitness area, thought 100%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.8 "Location is great."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% found the restaurant service to be one of the best."
      7.1 "Management was excellent, said 71%."
    • 8.5 "Breakfast is good."
    • 6.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "Only 63% said the rooms were modern."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.7 "Average comfort."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.4 "Value below average."
      1.0 "The price was too high for 90%."
      1.0 "90% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 700 reviews
    • 9.4 "Excellent pool."
    • 9.1 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 8.7 "Location is great."
      7.3 "Easily accessible by car, said 73%."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 6.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "Only 63% said the rooms were modern."
    • 5.7 "Average comfort."
    • 3.2 "Terrible value."
      0.8 "The price was too high for 92%."
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    Overall rating

    8.7 Excellent
    Based on 496 reviews
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
    • 8.5 "Breakfast is good."
    • 6.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "Only 56% said the rooms were modern."
    • 5.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 3.2 "Terrible value."
      1.1 "The price was too high for 89%."
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    Overall rating

    7.8 Good
    Based on 12 reviews
    • 5.4 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 63 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.5 "Tasty food."
    • 6.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.2 "Terrible value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    food at the restaurant delicious
    food at the restaurant delicious
    halfway point
    special touches
    indoor swimming pool
    sauna and steam room
    used plates
    bath panel
    staff friendly
    wi-if
    break spa
    facilities were excellent
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