Stay in a spacious two-room suite at Embassy Suites Philadelphia - Center City, located in the downtown Philadelphia financial district and eight minutes from Philadelphia International Airport. Enjoy excellent suite amenities, such as high-speed internet access, marble bathroom vanities, and comfortable furniture in the separate living area. Our Philadelphia - Center City hotel’s suites with sofa sleepers and comfortable beds are ideal for vacationing families and groups considering downtown Philadelphia hotels Start the day with a complimentary cooked-to-order breakfast, and enjoy complimentary refreshments at the nightly Evening Reception*. Room service is available, and T.G.I. Friday’s provides delicious meals in an informal, comfortable setting at our hotel. Take advantage of the services available in the BusinessLink™ Business Center. Our fitness center with state-of-the-art equipment is sure to help you maintain a good workout routine The hotel’s location near Glaxo Smith Kline Headquarters, Comcast Center, and the Philadelphia Convention Center makes it a convenient base for business travelers, while vacationing guests can enjoy easy access to many of Philadelphia’s top attractions such as the Liberty Bell, Philadelphia Museum of Art, and RittenHouse Square *Service of alcohol subject to state and local laws. Must be of legal drinking age
The staff was great and very helpful. Our room was nice, very comfortable and clean. We liked the location as it was walking distance to some museums and also a Starbucks! Snacks in the early evening and free breakfast was a nice extra. I would definitely stay again at this Embassy Suites.
My stay would have been excellent had it not been for the very long wait we experienced with parking. We were aware that it would take about 30 minutes from the time we called the parking attendant to have our car ready for us at the front. We called right after we finished our breakfast, went to our room to gather our things and check out. Once we checked out we waited in the lobby for our car to be brought around about an hour. We finally asked and were told that the desk had not told an attendant to get our car ready. They got right on it but we ended up waiting about another 25 minutes for our car, making us late to our outing. Had it not been for this issue I would rate our experience as excellent.
The customer service from employees was horrible when I went up for breakfast. Was going to be my first time staying at this hotel. After I found out they don't do COOK TO ORDER BREAKFAST like most embassy's and my room wasn't ready when I checked in as promised and the employees weren't friendly. I decided to take my business somewhere else.
We love staying at Embassy Suites with our two kids (6 and 8 years old). The separate space is terrific for letting them go to sleep before us. The included buffet breakfast makes mornings easier too.
The physical property is very dated ... only one of the three elevators was working as we went to check out at 9:30 AM, so we walked down 18 flights of stairs. I feel really badly for the cleaning staff who are competing for space on the elevator in order to turn over rooms! That said, every single person we interacted with had five star customer service and a great attitude. For the price, I'd definitely stay here again, but there's nothing luxurious about it!
Convenient location for City travels. Appears to be reasonably clean. Good value for the expense.
The hotel is dated and well used.
Great Hotel! Perfect Location!!
Management is terrible and has no heart. It's all about policy. They refused to cancel my room and credit me the day of my intended arrival even though I had a medical emergency and couldn't make the trip. I will never stay here again and hope you do the same.
Given a great room with tons of space and nice views, thanks so much! Cleaning staff were so pleasant!
We were turned away from the breakfast because we arrived at 9:29 and "there were already a lot of people in there"
room had a musty smell