Overview

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Sheraton Philadelphia Downtown Hotel

201 North 17th Street, Philadelphia, PA 19103, United States
+1 215 448 2000

£114+

Overall guest ratings

7.7/10 Good
Based on 3,523 reviews

Review highlights

  • 8.4
  • 8.2
  • 4.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, the Sheraton Philadelphia Downtown Hotel is surrounded by the city’s cultural and corporate headquarters. Spend the day relaxing at our indoor pool or maintain your routine while on the road at our fully-equipped Sheraton Fitness. Our state-of-the-art Sheraton Fitness center and indoor pool have also been updated, as has our welcoming Terrace restaurant. Our 757 guest rooms complete with the Sheraton Signature Sleep Experience invite you to wind down after a busy day. Modern amenities like flat screen TVs and High Speed Internet Access keep you connected to the things that matter most. Let our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion you’d like to celebrate.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Meeting/Banquet facilities
    • Express check out
    • Coffee shop
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 3,523 reviews
    • 8.4 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.8 "88% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.2 "Near to public transport, according to 92%."
      8.9 "89% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "58% thought the bathroom was big enough."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      2.1 "79% complained about the elevator."
      4.0 "60% were unhappy with the handicap accessible facilities."
    • 4.6 "Value below average."
      4.0 "60% thought it was overpriced."
      4.2 "The price was too high for 58%."
    • 3.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      4.0 "60% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 3.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
      0.7 "Dirty pool, said 93%."
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    Overall rating

    7.8 Good
    Based on 1,691 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      7.0 "Housekeeping was great, according to 70%."
    • 8.1 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.0 "Near to public transport, according to 90%."
      8.7 "87% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.9 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      4.5 "55% were disappointed with the minibar."
      2.1 "79% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      2.5 "75% said the bathroom was dirty."
      3.8 "62% were unsatisfied with the kitchenette."
      0.5 "Air conditioning was criticized by 95%."
      3.8 "62% thought the tv was sub-standard."
    • 4.7 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 1,021 reviews
    • 8.5 "Very nice wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.7 "87% liked the proximity to shopping."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Average value."
      4.2 "58% thought it was overpriced."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.8 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      4.3 "57% were disappointed with the minibar."
      2.3 "77% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
      3.6 "64% were unsatisfied with the kitchenette."
      0.6 "Air conditioning was criticized by 94%."
    • 4.3 "Internet is poor."
      4.2 "58% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.2 "Generally quite dirty."
      3.9 "61% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
      0.8 "Dirty pool, said 92%."
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    Overall rating

    7.1 Good
    Based on 281 reviews
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 8.5 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Bar is ok."
    • 4.8 "Value below average."
    • 4.8 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      2.2 "78% had problems with the shower."
    • 4.1 "Internet is poor."
    • 3.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
    • 3.2 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
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    Overall rating

    7.9 Good
    Based on 528 reviews
    • 8.3 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.9 "Internet is poor."
      3.9 "61% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 3.6 "Value below average."
      3.9 "61% thought it was overpriced."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    downtown hotel
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    location in downtown
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