Overview

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Crossland Phoenix - West

4861 W. Mcdowell RD., Phoenix, AZ 85035, United States
+1 602 272 8571

£48+

Overall guest ratings

5.1/10 OK
Based on 632 reviews

Review highlights

  • 7.3
  • 5.0
  • 3.6
  • 3.6

Nearby

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    About

    At Crossland Phoenix - West, you'll be within a 10-minute drive of Ashley Furniture HomeStore Pavilion and Arizona State Capitol. You'll have free perks like WiFi and self parking. Rooms feature conveniences like refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    4.9 OK
    Based on 628 reviews
    • 7.3 "Internet works."
      7.3 "73% thought it was a great value."
    • 7.0 "Good location."
    • 5.0 "Service is ok."
      4.0 "60% found the staff to be unfriendly."
      4.9 "51% indicated the reception staff was not good."
      1.7 "83% said the booking process was inefficient."
      3.6 "64% thought the service was unprofessional."
    • 3.6 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.9 "81% said the bathroom was dirty."
      3.6 "64% were unsatisfied with the kitchenette."
      0.5 "95% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      3.6 "64% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.9 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
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    Overall rating

    5.6 OK
    Based on 213 reviews
    • 7.2 "Good location."
    • 5.4 "Service is ok."
    • 3.8 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      4.2 "58% were unsatisfied with the kitchenette."
      1.6 "84% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      2.6 "74% thought the tv was sub-standard."
      0.5 "95% found problems with the furniture."
    • 2.3 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.1 "Generally quite dirty."
      2.6 "74% said rooms were dirty."

    Overall rating

    4.6 OK
    Based on 270 reviews
    • 7.0 "Good location."
    • 4.7 "Service is below average."
      4.0 "60% found the staff to be unfriendly."
      1.9 "81% said the booking process was inefficient."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
    • 2.0 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."

    Overall rating

    4.7 OK
    Based on 25 reviews
    • 3.9 "Not very comfortable."
    • 3.8 "Rooms are not good."

    Overall rating

    5.4 OK
    Based on 119 reviews
    • 7.2 "Good location."
    • 4.8 "Service is below average."
      4.0 "60% found the staff to be unfriendly."
    • 3.8 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      2.3 "77% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
    • 1.9 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
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