Overview

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La Tortuga Hotel & Spa - Adults Only
Best Dining Experience

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

£71+

Overall guest ratings

8.4/10 Excellent
Based on 771 reviews

Review highlights

  • 9.2
  • 9.0
  • 5.9
  • 5.8

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    When you stay at La Tortuga Hotel & Spa - Adults Only, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can indulge in facials at the spa, and Italian cuisine is served at Como Como Osteria, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer minibars and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 771 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      9.1 "Housekeeping was great, according to 91%."
      7.9 "Management was excellent, said 79%."
    • 8.6 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.3 "Food is delicious."
      9.5 "95% loved the dining experience."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Average comfort."
    • 5.8 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.6 "Only 66% found the balcony ok."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 709 reviews
    • 9.2 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      7.9 "Management was excellent, said 79%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% found the balcony ok."
    • 5.3 "Average cleanliness."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 23 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 5.2 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 38 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
    • 8.2 "Breakfast is good."
    • 7.8 "Good pool."
    • 5.7 "Average comfort."
    • 5.6 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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