Overview

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Paradisus Playa del Carmen La Esmeralda
Top Luxury Hotel

5a Avenida esq. calle 112 Lote 2, 77719 Playa del Carmen, QR, Mexico
+52 984 877 3900

£246+

Overall guest ratings

9.1/10 Excellent
Based on 760 reviews

Review highlights

  • 9.4
  • 9.4
  • 7.5
  • 7.0

Good to know

  • Friendly atmosphere
  • Professional service
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Located in a small yet stunning bay, the family hotel Paradisus Playa del Carmen La Esmeralda is at the best of all of the luxury hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury All Inclusive resort is designed for families and is located 45 minutes from Cancun International Airport, just a short distance from beautiful beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha and near world-famous Mayan archaeological sites such as Tulum, Chichén Itzá and Cobá.

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    Melia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Golf
    • Child pool
    • Indoor pool
    • Coffee shop
    • Safe
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews
    Families
    Couples

    Overall rating

    9.1 Excellent
    Based on 616 reviews

    Wellness Area
    9.4

    Amenities
    9.4

    Food
    9.0

    Service
    9.0

    Location
    8.9

    Vibe
    8.8

    Room
    7.5

    Beach
    7.0

    Overall rating

    9.0 Excellent
    Based on 529 reviews

    Amenities
    9.4

    Service
    8.9

    Location
    8.9

    Vibe
    8.9

    Food
    8.7

    Pool
    8.1

    Room
    7.6

    Value for money
    7.5

    Beach
    6.9

    Overall rating

    9.6 Excellent
    Based on 86 reviews

    Service
    9.2

    Food
    9.1

    Location
    8.9

    Room
    7.7

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