Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Paradisus Playa del Carmen La Esmeralda
Top Luxury Hotel

5a Avenida esq. calle 112 Lote 2, 77719 Playa del Carmen, QR, Mexico
+52 984 877 3900

£250+

Overall guest ratings

9.2/10 Excellent
Based on 627 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.2
  • 9.1

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service
  • Professional service

Nearby

    show all

    About

    Located in a small yet stunning bay, the family hotel Paradisus Playa del Carmen La Esmeralda is at the best of all of the luxury hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury All Inclusive resort is designed for families and is located 45 minutes from Cancun International Airport, just a short distance from beautiful beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha and near world-famous Mayan archaeological sites such as Tulum, Chichén Itzá and Cobá.

    Less More
    Melia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 627 reviews
    • 9.7 "Excellent amenities."
      9.7 "97% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      9.5 "95% thought the architecture was beautiful."
      9.2 "92% loved the facilities for kids."
      10.0 "100% said the facilities were very new."
      10.0 "100% enjoyed the lobby entrance."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.2 "Awesome vibe."
      8.5 "85% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% enjoyed the lobby entrance."
    • 9.1 "Food is to die for."
      7.7 "77% loved the dining experience."
      7.2 "72% enjoyed the fish/seafood dishes."
    • 9.1 "Incredible bar."
      9.1 "Delicious alcoholic drinks, according to 91%."

    Overall rating

    9.6 Excellent
    Based on 100 reviews
    • 9.2 "Food is to die for."
    • 9.1 "World class service."
      9.0 "90% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.0 "Rooms are great."

    Overall rating

    8.9 Excellent
    Based on 526 reviews
    • 9.7 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
      9.6 "96% thought the building was wonderful."
    • 9.0 "Awesome vibe."
      8.3 "83% enjoyed the friendly atmosphere."
    • 8.8 "Food is delicious."
      7.3 "73% loved the menu selection."
    • 8.8 "Location is great."
      7.9 "79% appreciated the closeness to the beach."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close