Overview

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Tukan Hotel and Beach Club

5a Ave Norte Entre 14 Y 16, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1255

£56+

Overall guest ratings

7.0/10 Good
Based on 664 reviews

Review highlights

  • 9.0
  • 8.5
  • 4.9
  • 4.5

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Located in the heart of Centro, this resort is within a 5-minute walk of Quinta Alegria, Riviera Art Gallery, and Nuestra Senora del Carmen Catholic Church. Pier Navega and Central Square are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Car hire
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Safe
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 664 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.6 "76% appreciated the closeness to the beach."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 8.5 "Breakfast is good."
    • 8.1 "Good value."
    • 6.2 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 4.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.3 "57% thought the facilities needed updating."
    • 3.5 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      0.5 "95% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
    • 2.0 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    Based on 451 reviews
    • 9.1 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.1 "Good value."
    • 5.7 "Service is ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 5.1 "Average cleanliness."
    • 4.9 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 1.7 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 132 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
    • 3.5 "Rooms are not good."

    Overall rating

    7.1 Good
    Based on 79 reviews
    • 3.6 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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