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Friendly staff and clean room
Mary & Joe, yes thatare there real names, made you very welcome. Relaxing atmosphere and good meals, Ideal location within 3 minutes of the A74. The building is over 300 years old and is under rennovation at present, the room I stayed in was one that had been completed and was to a good standard.
We were made to feel very welcome and drawn into the local community immediately.
bath tub, new bathroom, warmness, nice staff the hot water was gone very quickly (not enough for a bath tub), kettler was broken
The hotel is currently undergoing extensive refurishment but this in no way effects a guests comfort. Rooms and bathrooms are very good, warm, and welcoming. Food is fresh cooked and has a homemade quality about it. Outdoing everything else however is the hospitality and friendliness. Highly recommended. The exterior can be off putting and does not reflect the interiors very high standards.
Newly refurbished room Renovation work ongoing
Conveinient and close to motorway but not too close! First class food at a very reasonable cost. None
Good price, friendly, spacious room, strong wifi signal, water pressure good in the shower, breakfast was tasty. Fire doors slamming over and over at night; double bed mattress was knackered and uncomfortable; room was quite hot (there had been a heat wave, so it's not quite fair to blame the hotel! But ideally they would've aired the room out ahead of our arrival); we weren't so keen on the dog wandering round the tables at breakfast, but then we're not really dog people.
Very Friendly Hotel ,Staff very Helpful ,Will be booking again Soon
Friends and welcoming
The service from the Manager, Nigel, was excellent and he was very friendly. I would recommend this hotel to couples, but not singles if all single rooms are the same as I had. The food was very good. Very disappointed with the size of the room for the price. Only enough space for the single bed. No wardrobe and rail for hanging clothes too high for me to reach. Ensuite very small, in fact it is the smallest ensuite I have ever seen. In my opinion should not have a single supplement charge for this room. Had trouble finding hotel as address states Bankfoot Lockerbie but is located in Ecclefechan.
Small is beautiful. Courteous and efficient service with attentive staff. Very good location for me.
Staff were very friendly and accommodating and full menu with good choice and nightly changing specials. Restaurant service was slow - serving bar customers seemed to take priority.
myself and my partner and friends stayed at your hotel it was excellent, the hotel, rooms meals were out of this world and the staffing excellent we would recommend your hotel to people a really enjoyable stay. the only thing we would like to say that there was no reception area as such but apart from that a excellent hotel.
Convenient location - warm welcome
Owner/manager provided excellent service, going out of his way to provide us with some late lunch when the chef had left. Room was comfortable and clean. My mother having to pay for single supplement when the room only had a single bed anyway. The hotel's address is advertised as Bankfoot, Lockerbie but as we are overseas tourists we couldnt find it and had to contact hotel where we were told it is actually in Ecclefechan. Very confusing.