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Staff were very friendly, rooms beautifully furnished and a lovely upgrade due to the fact that this was our wedding anniversary. Breakfast is excellent.
very friendly staff. good facilities. central location
I liked the kindness of the sraf. They helped us with every question and need. the room was cleened every day we left the room
The staff were very friendly and helpful and the facilities were just what we required for our long weekend in Prague.
The staff at Radisson Blu Alcron are the friendliest and most personable bunch of people. From the front desk to the bar staff, they made any first time travelers to Prague very welcomed. Ondrej took the time to point out some of the best places to see and things to do while in Prague. The location of the hotel is also excellent. The rooms are very quiet even the ones facing the main thoroughfare. The rooms are rather small. They can really do away with the fabric sofas in the room (hygiene reasons) and just place 2 armchairs in the room to open up the space.
As shown above we paid for an upgraded room which included CD player and free pay channels. I was with my daughter and as we did not intend to be out late in the evening having films available to watch was the reason we upgraded. I asked the hotel reception and was told that they were not available.
service, design, breakfast, location
Staff was friendly and location was amazing...it was near the most popular part in prague... Ac was not cool enough...but weather was good anyways...
Central location. Good breakfast. Efficient staff.
1. Very friendly staff. 2. Large room with all facilities needed. 3. Excellent buffet breakfast. 4. Suitably located close to Prague attractions. Nothing. We had an enjoyable time.
The food and drink were excellent and the rooms were spacious and well presented. The service was good and staff very attentive. Heavy smoking in the bar with no area to go to get away from it.
We had a wonderful time at the hotel, all the staff was very nice and helpfull. I recomend this hotel to every body.
The hotel is situated next to the one of central street in Prague. Service is excellent. They have problem with Internet connection. It was exception that this time I really had to connect with the Internet... but I couldnt.
The day we left my 13 yr old daughter was sick - we were allowed to keep one of our rooms without any fuss until 7.0p.m. - she was much inproved by then - that touch was just great No
If next time I am go to Prague, I will stay only this hotel.Thank you.
The staff service is outstanding, perfect and very nice.
Staff spoke English very well and helped with every little detail.
From the moment I arrived, Oktavi at the front desk established this Hotel as Superior in every way, I honestly felt like I was being received at a 5 star hotel. The room was excellent, enormous windows, luxurious linens, a bathroom that anyone would envy to have in their own home, (a full-size deep-set tub, antique external plumbing fixtures of stainless and brass, Carrera marble everywhere, a bidet and plenty of counter space). Breakfast was the best of 8 hotels I stayed in on this visit, endless variety, perfect service, mountains of choices. I loved this hotel, it was worth twice the price I paid for it. Housekeeping was the only weak point, but even so, it wasn't bad enough to complain about. It was only a shadow in an otherwise perfect experience.
location is excellent. you can do all the important sites by walking. you don't need the metro. It was not 5 stars hotel service. We needed to argue about late checkout although the hotel was empty, the food in breakfast was cold, the room was small and no ventilation. The price of the transfer from the airport was outrageous.
The location was excellent. The room was luxurious. The breakfasts were plentiful and delicious. It was terrific having our car taken care of at check-in in this very busy city.
The location and the decor. No.
Proximity to all sites in Prague, to the metro, to the trams, to the shopping area. Service excellent. Bar very quiet at night. We had to go out to have a drink in a social atmosphere.
Quality of fixtures and finishes was high - Bathroom very nice, Breakfast room and selection excellent. Service of all staff very high. Location very good.
Staff very nice and helpful. excellent service we stayed in a room next to the lift. the noise was terrible!
Good hotel , very near to train station, other cities attractions. Breakfast okay. Reception staff helpful & friendly. Very small window. No tea/ coffee making facilities in the room.
Great hotel. fantastic location, close to everything. Staff wre very obliging,great breakfast.
Car pickup service from airport and into city No high-speed Internet from rooms
Comfortable and a very good position. Even though it was further away from the Old Town it was close enough (10-15min walk) but less expensive and quite luxurious. Excellent large comfortable bed. Even though the room was not huge it was very comfortable. We also had good views of the city. Heating was too hot but may not be an issue at a different time of the year.
The rooms were spacious and comfortable. The food was great in the restaurant.
good hotel staff overall not up to our standards
Lovely Hotel, Staff, however were rude, obnoxious and unpleasant. Reception staff not included, they were very helpful. Ordered tea for two from room service, the maid brought tea for one and was very rude when I asked for another and then demanded the extra tray back immediately!!! This experience ruined the atmosphere and romance of the hotel for me.
Good location, nice breakfast A bit noisy rooms at street side (other side was fine).
Service and proximity to the center of the city Air conditioning didn't work. Room was too warm as was the restaurant
One of your Desk Staff was exceptional in assisting us with our stay with you. A real gem of a person. I am so sorry we do not have her name, however, she assisted us on our first night and again at least twice more. The beds in Rm 411.
Second time we have stayed at the Yasmin. Excellent hotel, great location, clean, staff helpful and a good breakfast. Would definately stay again and recommend.
Location, polite and efficient staff on Reception and dining room Limited coffee/tea in room. A free ungrade was mentioned on the website - this was requested as the trip was for my husbands special birthday but did not recieve despite the hotel being relatively quiet and it was low season.
Breakfast buffet was splendid; fresh grapefruit was out of this world; coffee was great. Hotel decor is ultra modern-very, very nice. A beautiful courtyard for dining area. Our room was huge with a sitting area. The young man helping with our luggage and our car provided the best service we've ever had. Detailed directions on how to reach the hotel by car would have helped. Prague is a challenge--it took us a long time to figure out a way to get there.
Modern room in good central location They don't provide an iron and board, you have to pay to have things pressed
Excellent location, walking distance from all the sights The carpets are looking rather dirty.
The fact that the hotel was clean, modern and the food was good. The hotel was also very well located No complaints whatsoever!!!
Clean, spacious, quiet, and easy to get to from the train station. The boyf and I like walking around so taking that 5-10 min walk each day to the center wasn't a big deal for us, but it may be for lazy tourists. Double beds are literally two beds pulls together... but that's a Europe thing, not a Yasmin hotel thing.
The staff were extremely helpful and friendly, and did everything possible to make our visit pleasant. The room was quiet, and reasonably well set up. Very close to train station, and very convenient to most parts of Prague.
Ich kann das Hotel Yasmin nicht beurteilen, da wir wegen einer Überbuchung am Anreisetag in ein anderes Hotel wechseln mussten. Die Abwicklung vom Hotel-Wechsel hat aber gut geklappt.
general atmosphere and the room is great for breakfeast: some fruits were not fresh, but from cans (ananas, mandarines); I think for a 4 star hotel this should not happen.
the room was ready with our requirement, the check-in staff was clear, some front desk staff and duty manager was very cooperative, good breakfast although limited, good restaurant and room service staff, good housekeeping staff, good location. was not sure if we have given "Junior Suite" it seemed "Yasmin Suite" as toled by the bell boy, the room is not children friendly, limited tv channels: non for children, most of the lifts were out of service, limited room service menu: non for children, no children laundry price list. We needed to go to a hospital for an accident, but the front desk staff was not helpful to a first timer traveler to Prague!
The staff was very friendly and helpful, the rooms are nice and clean, breakfast is great! The restaurant serves a various choice of international dishes at very reasonable prices and the food is very delicious! Overall we had a great stay and would go back any time! no
Everything was great! The hotel was very close to city center (max. 10 minutes by walking) and also it was near to Metro Station. The room was very comfortable and clean. Breakfast was excellent and all staff was very friendly and helpful. You get the worth of your money. Nothing.
godd quality of wi-fi room's too small
Good breakfast and pleasant staff particuarly the receptionist who booked us in and then had to change our room. A bit of a shock when we arrived to find it was being completely renovated at front, however after a room change to back of Hotel it was fine and certainly didnt inconveience us at all.
The complimentary breakfast was excellent - great variety and good value for money. The staff were also very attentive
My daughter and I came to Prague for the Christmas Markets which were great fun. The restaurants were very good with live music in most. We thought the hotel was excellent and the staff very helpful. The only thing we found a bit menacing was that there were a great deal of men around the area whom where obviously touting for business. It stopped us from going out on our first night but we did find that they did not bother us. So we would not recommend this hotel for lone ladies.
Location, restaurant food. Hotel is not 5 star but a very good 4 staff is not a helpful one they forgot to wake me up for my flight and get me a taxi that I asked them night before
location is excellent bathroom is poor so bad
Location Breakfast was cheap (no brewed coffee, no fresh juice, cappucino extra charge) considering the price paid per night. Extra person charge is higher than normal rate in Europe.
Good breakfast buffet and good location
location and friendliness
The housekeeping could have been better.
as spg member i received warm welcome and attention
Nice upscale modern environement, rooms were very clean and had nice amenities
the breakfast was great
The room was really comfortable. The location although not perfect is very central and you can reach all monuments in a 10 minutes walk. People seems to be trained but need to be followed a little bit more. We asked for one night more but the room was not cleaned. Apparently the information didn't reached the cleaning personnel 2 times...
helpfull staff and very clean bar prices
feel good the rooms can be bigger
The staff were very friendly, & the hotel included all facitilies. We got a club room which was excellent coz we had access to the club lounge. Not much we didn't like, except we were taken aback by the normal in-room Internet rates.
Nice decor. Comfortable and modern room. Unattentive receptionist.
location was great, breakfast was fantastic
We've travelled all around Europe for the last 5 weeks, and this hotel was by far the best we've stayed in so far. Excellent value for money, a large modern room with all you could ask for - free internet, dvds free of charge, two air conditiioners - one in the bedroom, and one in the living area - all for 55 Euros a night...fantastic!
Fantastic Location,Will stay again.Loved the memory foam matress.Staff friendly,hotel very clean & comfy.
Very good service from the hotel staff with clean and quiet environment. Room was slightly narrow.
Room furniture, equipment, doors, etc. are brand new and avant-garde designed. Wi-Fi connection is free, plus extra PCs at the lobby with the possibility to print (e.g. boarding pass for flight). Details like bathrobes are excellent (like Wi-Fi, this is something that is not included in higher-priced hotels). Staff is extremely helpful and nice. Location is quite good, near Wenceslaw Square. I've been twice in this hotel and each time we booked two rooms. One of the rooms, the 104, is very small, while still offers all advantages mentioned above. The most direct street to Wenceslaw Square is not very nice.
The room was very clean and comfortable and the breakfast was very good with lots of choice. The room was rather small and the window looked out onto just other walls and windows. There was also a a club nearby and I could hear the thumping base sound all night long and therefore was unable to get a good nights sleep.
Room was dirty, my bed was full of hair. And they did not have any new blankets to change it. Breakfest was a disaster, food was never changed. Once it was gone it was gone. Moreover there was no variety and i got sick because of the eggs. Definitely not a 4 star breakfest. The location was also quite bad, directly next to a club/bar and sex shops.
Location, cleanliness, friendliness & efficiency of staff, good breakfast. NO
Excellent value for money, Breakfast was great. Nothiung
Very nice hotel. Comfortable rooms. Free English movie channels. The two strip clubs next door made it difficult to walk to the hotel at night without getting harassed to go in. Also, large groups of men hung out in the street which was not ideal for a solo female traveler
The location is very good for a tourist in Prague
the location of the hotel none
very welcoming and clean. good location
The hotel is beautiful. Our room was clean, comfortable, quiet, and completely lovely. fantastic location in Prague!
All round excellent hotel , staff very friendly and polite, reception staff outstanding, very knowledgeable and could not have been more helpful. Although the hotel is on the edge of the red light district this did not pose a problem to us and was no bother
We were very satisfied with the location, staff service, comfort and etc. We found the room very small.
Hotel staff most pleasant & helpful. Good variety for breakfast. The location was not in a good area. "Cabaret Darling" right next door gave an indication of the type of area we were in. This is a pity for the hotel as it is very good.
Great hotel in a great location.
The location No free internet in the rooms
Das Frühstück war gelinde gesagt sehr spartanisch und einem 4-Sterne Haus nicht würdig (sorry, aber noch Ostblock-mäßig)
the heating did not work
clenliness of the room night porter who couldn't understand english speaking ...also after dark late night you have to wait for the porter to arrive at the gate to let you in for the hotel ....and you should mention to future people staying that its around 75 metre walk through an arcade to the hotel ...breakfast was continental type no hot food and there was not much on offer towards the late breakfast in cold meats !.
location Room# 310 - TV remote control is damaged, Sink in the bathtube isn't working
Friendly staff & modern decor in rooms. Very clean rooms. Larger than expected.
staff its ok Its not good level
location; though too many unsavoury characters around at night bathroom and view from window
Because they were overbooked, the Elysee Hotel let us stay in a suite for the price of a regular room. I also liked that breakfast was included in the price of the room for a reasonable amount. Because of the reasonable prices, this hotel does attract a lot of young tourists, who were particularly loud and even caused a fire at 6 in the morning during our stay.
i best liked the locationn of the hotel and availability of all sights. Closed gates at the exit to Venceslav Sq.
Well-maintained hotel, close to Wenceslas Square and Old Town, with friendly, polite staff and providing ample breakfast to suit all tastes. Its closeness to the centre's drinking establishments can mean noisy revellers on the street below on a Saturday night.
Everything was almost perfect during our stay at BW Maj Plaza. The staff was nice and friendly, we had our room cleaned every day and the way how it was done was nicely with care not to tuch our thigs. The breakfast wasn't the same all the time-there was a little bit of variety. The location is also very comfortable espesially for tourists and business trips, as there are two metro station next to the hotel and it's a 10 or 15 min walk to Orloj. At the same time it wasn't noisy at all around the hotel. For short, we enjoyed our stay at the BW Maj Plaza. Well, I think, that the reason why I feel a little bit upset about my stay at the hotel hardly can be removed or improved. The matter is that there is a bad bathroom sound insulation. We didn't hear any sounds but only the moments when somebody - I mean our neirbours - took shower or bath. I could hear the water sound and the noise because of using different things at the bathroom. So sometimes I thought that our neibours had their bathroom in our bedroom. Nevertheless it would be a little bit stressfull only for those people who has a sensitive sleeping like me:)) My husband slept very well in the mornings and heard nothing:)
Convenient location, breakfast
This is a new hotel and right now it is in extremely good shape. I like the location with easy access to shopping and all major attractions. My hotel room didn't just have hotel-like furniture, rather, it was designed in a type of art deco style. Obviously someone actually thought this trough and it shows. Of course, there is a good danger that the quality will not last. As we often see in similar new hotels, the moment the staff lets the first dirt spot remain on the carpet or upholstery, it will go down hill. But if they manage to keep their standards high, this will be my first hotel choice anytime I am in Prague. The buffet breakfast, although good, had rather limited choices.
Cleaning could have been better, room needs more electric plugs in my opinion. Room very dry.
Great location, 10 min walk to old town square, very clean, modern, comfortable, breakfast is decent. Rude staff but above average by comparison to czech standards. Advertised wifi in room but this is not true. Only in lobby.
location and beautifully decorated hotel, excellent breakfast It was like a good symphony badly played, the Aircon was poor, you could not cool the room enough to sleep under the doonas provided, the windows, single glazed, let in a lot of noise, nothing was replaced in the room in 4 days. They grabbed your bags in the foyer and you then had to tip, not giving you a choice.
good central location for sightseeing. Room comfortable. Noisy outside with early morning bottle bank collection.
The hotel was very clean, but we found its style was old fashioned. I had requested a double bed in my booking which you confirmed was available, on arrival i recieved a twin beded room.
The Location is exellent. Hotel is Clean and safe for Tourist and Business people.
We liked the central location with easy access to the metro and train station. Also short walking distance to Old Town area. Quiet and comfortable rooms. Good breakfasts. Efficient and helpful receptionists.
The location Wifi was working very badly. I wasnt able to connect to it and the staff was not skilled enough to help me.
just the location, it is perfect. you don't need to take bus or merto to visit the historical Prague The breakfast was poor. and if you want to have a shower you shoul do it with cold water- there was no hot water!!!
friendly , helpful staff
Excellent location, nice stuff, comfortable room.
Nice location Old hotel
Fantastic location Breakfast was disappointing
The location, spacious room, friendly staff and excellent breakfeast poor lighting conditions in the room and lack of lobby
Excellent service from the staff and a very spacious room (by European standards). Its location is central, however, the neighborhood is a bit seedy, as there are "cabarets" on just about every corner, and men who approach you and solicit you to go to these places.
Unfriendly staff. Location is excellent. Facility is old. Room small but adequate. Good to just sleep, take a shower and get the hell out