Would you like to save as your currency permanently or for this visit only?
The location of the hotel was excellent, right in the city centre and a step away from Namesti Republicky metro The breakfast became boring, not much variety with hot food and the boiled eggs were very hard - there was no option to have eggs cooked the way you like them. The room was standard, unfortunately there were chocolate wrappers to the side of the bedside cabinet and an old pair of slippers under the bed. This was a bit off-putting. Although the hotel is ranked as a five star, it seemed more like a four star. It is still a very nice hotel and I would recommend the hotel for city breaks or business trips.
The welcome was the best I've experienced in all the hotels I've stayed in. Both the Porter and Receptionist made sure that we were alright, and I saw them treat other guests in the same professional manner.
the service was excellent. The staff was always happy and attentious. the building and the room were first class. The shower was too short. Thats the only thing we have to complain about this great hotel
Everything was excellant from start to finish. Great location, all the main sights were easy to reach. Very comfortable and clean, excellant breakfast. They even left a bottle of champagne in our room the night of my boyfriends birthday. I can't fault anything about this hotel, I can't believe people complain about it.
The beds were very comfortable and the room spacious (for Europe). The staff was very helpful and friendly. An included hot Breakfast Bar was very much appreciated. The location was perfect as it was the spot where most tours kicked off. Nothing! I would absolutely stay again!
Everything was fine, location is especially excellent... Breakfast room was small and crowded... Some staff was very helpful but there were also some guys in the breakfast room that were not polite...
I liked the attention of the staff the most beside the excellent room. No complaints
Location and convenience No Bath robes and slippers in the rooms.
Brilliant. Staff excellent and friendly. Wide selecton of breakfast - cooked breakfast, fruit, cereal, breads etc. The room was clean and well furnished. The bed, pillows and duvet were incredibly comfy. Bathroom was a good size with a great rainfall shower. On top of this the location was brilliant; everything in walking distance. Room service charge of 200CZ for every delivery. I thought this was a bit extortionate considering I wanted something which was only 120CZ in the first place.
Helpful staff, spa was excellent and location perfect. Included breakfast was a great addition Room didnt get turn down service and bed linen wasnt changed even when card left on bed to request this
The situation, the quiteness, the praticality Aircondition (Functionning only on the prefixed degree by the Hotel)
Large room and bathroom, huge and delicious breakfast included, good location at junction of old and new city. Wonderful executive sitting room with free wine and drinks and food and friendly staff. Smoking was allowed in the public bar/lounge which made it unpleasant to sit there. Also, it would have been nice to have a nightlight in rhe bathroom. ,
Great walking distance to everything with good facilities and friendly staff. Rooms were very nice as well. I reccommend staying here.
the room was very clean and the staff satisfied all our requests. nice breakfast. although we paid with cash when we left, for some reason my credit card was blocked for a few days after our check out and i had to ask my bank to resolve the problem.
Rooms and breakfast fantastic. Located 5 minute walk from old town and bridge Only that people were smoking in lobby
Hotel location is very convenient, near historic center and restaurants.Internet connection is not wireless, but the cable one and pretty good, The staff is very helpful and professional.Overall good hotel for fair price.
Clean, mostly helpful staff, modern hotel. Fine breakfast. Satisfactory WiFi. I missed the first two nights of my stay because of missed airline connections, owing to a medical emergency of another airline passenger. I called as soon as the plane eventually landed. I was 5 hours past the cancellation deadline at this point (5 a.m. Prague time) and the reservation staff was not at hotel. I called 9 a.m. Prague time and explained, asking they not cancel my reservation. This happened two nights in a row due to airline intransigence. Reservation staff refused to budge on refunding either night's stay, even after I had to extend the stay by one day and spend another $150. I thought this very poor customer service.
Design Breakfast Bathroom Location Staff Warming floor in a bathroom Too much hot in the rooms and no ability to change it
Very comfortable room. Exellent breakfast. Freandly stuff. Very goid location.. All is Exellent!!!! Thanks.
Very quiet and well located in city center. Good Buffet breakfeast. Nothing
Good staffs Blankets were not big enough
I had a comfortable and pleasant stay at the grand majestic plaza. The location was great to walk down to all the major attractions, room were clean and beds comfortable and wifi worked great in the room. The breakfast was a good spread and they even make omelette or hard boiled eggs on request. I wish they had a gym. And found the housekeeping to be lacking - one day they forgot to put back the shower gel, which was frustrating to discover after stepping into the shower. And sometimes they'd forget to restock hand towels.
I like location of Hotel, design of Hotel I didn´t like smoke at hotel loby , it is not normal situation
I loved the fact that everything was within walking distance and the staff was great! The only problem we had was an issue with our shower that was taking to long to fix. It took them 3 hours just to tell us that we have to move rooms.
location is excellent. you can do all the important sites by walking. you don't need the metro. It was not 5 stars hotel service. We needed to argue about late checkout although the hotel was empty, the food in breakfast was cold, the room was small and no ventilation. The price of the transfer from the airport was outrageous.
If next time I am go to Prague, I will stay only this hotel.Thank you.
The day we left my 13 yr old daughter was sick - we were allowed to keep one of our rooms without any fuss until 7.0p.m. - she was much inproved by then - that touch was just great No
Staff very nice and helpful. excellent service we stayed in a room next to the lift. the noise was terrible!
The location was excellent. The room was luxurious. The breakfasts were plentiful and delicious. It was terrific having our car taken care of at check-in in this very busy city.
The staff service is outstanding, perfect and very nice.
The hotel is situated next to the one of central street in Prague. Service is excellent. They have problem with Internet connection. It was exception that this time I really had to connect with the Internet... but I couldnt.
From the moment I arrived, Oktavi at the front desk established this Hotel as Superior in every way, I honestly felt like I was being received at a 5 star hotel. The room was excellent, enormous windows, luxurious linens, a bathroom that anyone would envy to have in their own home, (a full-size deep-set tub, antique external plumbing fixtures of stainless and brass, Carrera marble everywhere, a bidet and plenty of counter space). Breakfast was the best of 8 hotels I stayed in on this visit, endless variety, perfect service, mountains of choices. I loved this hotel, it was worth twice the price I paid for it. Housekeeping was the only weak point, but even so, it wasn't bad enough to complain about. It was only a shadow in an otherwise perfect experience.
Proximity to all sites in Prague, to the metro, to the trams, to the shopping area. Service excellent. Bar very quiet at night. We had to go out to have a drink in a social atmosphere.
The location and the decor. No.
Staff spoke English very well and helped with every little detail.
Quality of fixtures and finishes was high - Bathroom very nice, Breakfast room and selection excellent. Service of all staff very high. Location very good.
we were very satısfıed.
I had a wonderful stay. If I have to go back or recommend a hotel in Prague, I would recommend this hotel. It was very quiet, clean and luxury. The breakfast buffet was very convenient. great and outstanding hotel! There was nothing that I did not like of this hotel.
The facilites, the staff, the location, and every aspect of the President Hotel was beyond expectations. A great experience!
The hotel room was excellent - I don't know if we had an upgraded room but the view of the castle at night was wonderful. The staff need to know that a smile works wonders.
good staff. Very bad management.
Location Unless you are a part of a Japanese or other Tour group, you don't count. Poor breakfast buffet. Bathroom extremely small.
I stayed at the hotel in March 2016, and was sufficiently pleased by the experience that I decided to return during my visit to Prague in March 2017. I was similarly pleased with the hotel during my recent visit.
size of the room, location. breakfast a bit poor
This hotel is facing the Vitava River and one block from main shopping and close to old town square. The rooms were spacious and the staff were excellent. Free Wi-fi in rooms and lovely buffet breakfast.
We had an absolutely fantastic view from our river view room - the castle was much closer than it appeared in the website photos. All the staff were friendly and helpful. The restaurant was open for four hours at breakfast, giving us plenty of flexibility, and the range and quality of food was excellent. The shower over the bath was OK, but a walk-in cubicle would have been better. Staff appeared at the room every evening with chocolates and a weather forecast - a nice touch but I would have preferred it if they didn't let themselves in while I was in the bathroom. I'm sure they would have respected the do not disturb sign but I never think to use it in the evening.
The breakfasts were great! Plus the view of the river was nice Eating in the bar because restaurant was not available
Helpful friendly staff and extremely comfortable and attractive accomodation
I am picky and spoiled when it comes to hotels. I stayed in an executive room for three nights here and it exceeded my expectations and rivaled some of the most luxurious, expensive hotel rooms I have stay in -- and at a small fraction of the price!! The hotel is a short walk to everything, a train station is less than a block away, and a tram runs right out the front door. When you first enter the hotel, the lobby is deceiving because it is small, worn and, dated. Enter you room and wow! The upgrade to the executive room is well worth it. It was exquisitely appointed, spacious and luxurious with a powder room and separate full bathroom. L'Occtaine toiletries were a nice touch. The bed was very comfortable and the linen was exceptional. The room was quiet. The breakfast spread in the hotel's famous restaurant was excellent. I am glad I booked the room with the breakfast option. It was very well worth it. Bottom line: I doubt I will ever find a better value anywhere in the world any time soon. The lobby needs updating.
Beautiful room. Very good restaurant. There didn't appear to be any routine schedule with regard to housekeeping. Sometimes it would be before noon and one day the room hadn't been cleaned by 2 or 3 in the afternoon and we refused service because we would have had to leave the room.
Location was excellent. The concierge was most helpful with concert tickets, directions, and a recommendation for a great restaurant. Very nice breakfast. All staff I dealt with was very helpful.
The staff were helpful. When I was told by the breakfast lady that breakfast wasn't included in my room & I showed her proof that it was & she wasn't honoring it, the front desk manager corrected the error The black out curtains in the room, facing the bright street were broken
Great art deco design with some excellent attention to detail and in a great location (if you turn right out of the front door). Room quite spacious for a city centre hotel. Bar is small - not somewhere for an intimate or quiet drink. Bar staff were often absent and never enthusiastic. Rate quoted on activehotels.com was not what was charged by the hotel - the rate was quoted in Euro and the hotel charged in Czech Koruna.
Very friendly staff, excellent location for the Christmas markets
The hotel rooms are decorated very nicely offering a sense of luxury. (1) The hotel was located further away from the major sightseeing attractions than I expected. (2) The hotel staff were fine however they often seemed put out at the front desk when asked for assistance. (3) The duvets on the beds are too small, leaving us exposed (and, therefore, cold) throughout the night as we slept. (4) Smoking is allowed in the common areas of the hotel which made it unpleasant for us non-smokers.
Beautiful room and very good service from the staff
right in the center of the city, the hotel is walking distance to all main attractions. a very helpfull concierge and front desk. slight problem with the climatisation of the room due to weather transition period which was solved immediately by the technical service.
nearness to Old Town 5 minutes walk and the Cafe Imperial
general atmosphere and the room is great for breakfeast: some fruits were not fresh, but from cans (ananas, mandarines); I think for a 4 star hotel this should not happen.
Modern room in good central location They don't provide an iron and board, you have to pay to have things pressed
The staff was very friendly and helpful, the rooms are nice and clean, breakfast is great! The restaurant serves a various choice of international dishes at very reasonable prices and the food is very delicious! Overall we had a great stay and would go back any time! no
Breakfast buffet was splendid; fresh grapefruit was out of this world; coffee was great. Hotel decor is ultra modern-very, very nice. A beautiful courtyard for dining area. Our room was huge with a sitting area. The young man helping with our luggage and our car provided the best service we've ever had. Detailed directions on how to reach the hotel by car would have helped. Prague is a challenge--it took us a long time to figure out a way to get there.
The staff were extremely helpful and friendly, and did everything possible to make our visit pleasant. The room was quiet, and reasonably well set up. Very close to train station, and very convenient to most parts of Prague.
Clean, spacious, quiet, and easy to get to from the train station. The boyf and I like walking around so taking that 5-10 min walk each day to the center wasn't a big deal for us, but it may be for lazy tourists. Double beds are literally two beds pulls together... but that's a Europe thing, not a Yasmin hotel thing.
Ich kann das Hotel Yasmin nicht beurteilen, da wir wegen einer Überbuchung am Anreisetag in ein anderes Hotel wechseln mussten. Die Abwicklung vom Hotel-Wechsel hat aber gut geklappt.
The fact that the hotel was clean, modern and the food was good. The hotel was also very well located No complaints whatsoever!!!
the room was ready with our requirement, the check-in staff was clear, some front desk staff and duty manager was very cooperative, good breakfast although limited, good restaurant and room service staff, good housekeeping staff, good location. was not sure if we have given "Junior Suite" it seemed "Yasmin Suite" as toled by the bell boy, the room is not children friendly, limited tv channels: non for children, most of the lifts were out of service, limited room service menu: non for children, no children laundry price list. We needed to go to a hospital for an accident, but the front desk staff was not helpful to a first timer traveler to Prague!
Excellent location, walking distance from all the sights The carpets are looking rather dirty.
Location, polite and efficient staff on Reception and dining room Limited coffee/tea in room. A free ungrade was mentioned on the website - this was requested as the trip was for my husbands special birthday but did not recieve despite the hotel being relatively quiet and it was low season.
Second time we have stayed at the Yasmin. Excellent hotel, great location, clean, staff helpful and a good breakfast. Would definately stay again and recommend.
good level of service and facilities the hotel bar prices are a too much
Good staff. Bad furniture and very dirty. Bad Furniture. Bad food. No spa. Dirty towels. Dirty carpets.
excellent pool and sauna rate for breakfast was steep in terms of price but there was an excellent cafe about 5 mins walk from there which was nice to sit outside
the rooms were very comfortable a bit out of the centrebut it was convenient for the opera and tram routes
very far from the center
The hotel was beautiful and very clean. The facilities were excellent and the breakfast amazing! The hotel advertised its spa and pool facilities, however they were both out of service until further notice. Felt ripped off as we booked into the hotel on the basis that they have spa and pool facilities. We did not receive a discount for the inconvenience. There was also no hot water on the day of our arrival which is not acceptable for a 5 star hotel.
Building interiors are stylish, give a very pleasant feel, the breakfast was excellent, cigar bar is small but cosy. The gym is rather poorly equipped, and the cheaper rooms in the modern annex to the buildings are to small.
Really excellent experience and pleasurable stay, especially the fabulous spa facilities. The only negative was that the beautiful hotel lobby hall was closed off one evening for a private funcion and we have to access the hotel via a side entrance.
Helpful and pleasant staff and good location for city visit to Prague. 1) The spa and facilities was out of order and we were not informed about this in advance. We were only told about this on arrival at the hotel. 2) The carpets in our room no. 334 were heavily stained and looked dirty.
room comfort and design,breakfasts,hotel building and the spa +swimming pool insufficient room heating
Quality of the room,reception staff friendly always wanting to help.Quality of food.Central location. Most unfriendly restaurant staff.Never saw a smile. It seemed as if just pouring a cup of coffee was doing us a favour
what great and in a great location.
Clean, great location, nice facilities, nice staff, quiet
mostly location some of the service
comfortable , but boring , unappealing and oldfashioned without the old charm. Friendly staff
Hotel staff was friendly and accommodating. We had 3 people in our party (two twins and a extra bed). The hotel room was a little tight for 3 people but we only stayed there to sleep. Location was fantastic. Everything was within walking distances to great clubs, bars, and food. I highly recommend checking out Bombay Bar and then M1 Ultra Lounge for a great night (get bottle service). The main tourist attractions were 10~15 min walking distance away. Nothing really but if i had to nitpick: Room was a little small. The elevator was slow? They charged for late check out ($30 for 2 hours - think). In comparison, we didn't get charged for late check out in Amsterdam, Berlin, and Vienna. Laundry was expensive - pricing based on individual article of clothing.
Excellent location ,very nice staff , comfortable rooms , good value for money
Very helpful and nice staff! Excellent location for shopping and tourism! Good breakfust Paying wifi access unless you're on a suite.
We stayed for 4 nights and everything was just wonderful. Most of all was the location (right in the center of the city) and very luxurious for it's price! We got a much better room than the one we booked and even a small problem with the a/c that was making noise, the stuff fixed it right away and everyone was very polite! Everything was perfect! Nothing bad, everything excelent, we will be staying there any time we visit Prauge
Great hotel with a wonderful location. 24-hour bar and restaurant were exceptional. Friendly and helpful staff.
location of the hotel 1- There is no available iron and iron board in the room, whenever you need it you have to call and they bring it to you and the come and take it back after 1 hour. 2- there is no much choise in the BF.
Friendly and helpful staff. The buffet breakfast was expensive as well as drinks, juice, coffee and snacks at the Hotel Bar
From the Reception Staff, to the Staff in the Restaurant, all were courteous, warm and helpful. The breakfasts were first class and our dining experience in the Sarah Bernhardt Restaurant were delightful. Too many Americans who seemed to commandeer the restaurant at meal times, and the rest of us couldn't get a seat!!!
Staff and Cleanliness No coffee and Tea facilities in the room
beautifull, charming interior of the hotel, especially Cafe Paris that unfortunatelly restaurant Sarah Bernhardt was under reconstruction
Hotel is in a great location and had a nice welcome from all the staff
opera, recitals and general sight seeing
great staff, great location, beautiful hotel, just wonderful! nothing!!!!
location and Hotel were great!
The hotel had a lot of charm. You live in the history of the hotel. But is also very comfortable hotel. New bathroom, good wifi etc... Breakfast was very good. The lighting could have been cosier in the room
surroundings and friendliness of staff.
Everything! The hotel is beautiful! As we arrive by car there's no parking facilities.
Central location and decoration of the hotel. Rooms very clean and maintenence very accurate. Good breakfast quality The furnitures of the lobby are out of date
Good location, nice breakfast A bit noisy rooms at street side (other side was fine).
Good hotel , very near to train station, other cities attractions. Breakfast okay. Reception staff helpful & friendly. Very small window. No tea/ coffee making facilities in the room.
good hotel staff overall not up to our standards
Car pickup service from airport and into city No high-speed Internet from rooms
Great hotel. fantastic location, close to everything. Staff wre very obliging,great breakfast.
The rooms were spacious and comfortable. The food was great in the restaurant.
Lovely Hotel, Staff, however were rude, obnoxious and unpleasant. Reception staff not included, they were very helpful. Ordered tea for two from room service, the maid brought tea for one and was very rude when I asked for another and then demanded the extra tray back immediately!!! This experience ruined the atmosphere and romance of the hotel for me.
Service and proximity to the center of the city Air conditioning didn't work. Room was too warm as was the restaurant
Comfortable and a very good position. Even though it was further away from the Old Town it was close enough (10-15min walk) but less expensive and quite luxurious. Excellent large comfortable bed. Even though the room was not huge it was very comfortable. We also had good views of the city. Heating was too hot but may not be an issue at a different time of the year.
One of your Desk Staff was exceptional in assisting us with our stay with you. A real gem of a person. I am so sorry we do not have her name, however, she assisted us on our first night and again at least twice more. The beds in Rm 411.
Great hotel in the very city center! We enjoyed our stay a lot, inluding the dinner at a Zinc restaurant!
I had good time in the hotel the AC is not qualified
Very nice hotel in the city center, close to all main sights. Quiet room, friendly staff. They also have very good restaurant, definitely recommend! Really glad we have chosen this hotel!
room was spacious. very limited vegetarian food in brakefast and lounge
The staff in the executive lounge were most helpful...ad the location was great for our first visit to Prague. The management attitude is very poor when it comes to assuring my satisfaction with the maatresses in the hotel...like sleeping on the floor. and I have a billing problem. They did not honor the rate you gave me of 217 euros per night.,
Location and friendliness Noise from construction which was not told to us prior to check in
location main loby,
The Hotel is beautiful, the room was exceptionally comfortable great bathroom with bath & lovely Crabtree & Everlyn products. Health club included a small swimming pool.The location is excellent, tram stop almost outside the front - which made getting around the city a breeze, fast & efficient service. Also a supermarket opposite. The Hotel is very convenient to all the sights Having to check out
Very nice staff at both reception and restaurant! Very comfy bed, nice quiet room. We will definitely come back to enjoy the night and the food at Zinc!
Very comfortable stay, friendly staff, good spa/gym facilities and a small pool even, and a great location in the very centre of old Prague City. I thought the breakfast was pricey, especially when the menu was limited compared to many other Hotels of its Class !
Nice place, boutique style, good big room with high ceiling. 5 minutes walk from Praha 1 center. Good walking tour with Vered in Hebrew. Food is so-so.
Location was excellent. As a single woman, I had a concern with the ground floor room, and Daniel (A+:) changed my room, cheerfully. Other staff were very helpful at the front desk with questions about tours and event bookings and directions. Breakfast was good with hot eggs and meat, very well managed with good staff. My room was rather large for European standards. Bathroom nice. I was a little apprehensive upon initial approach, because the hotel was not pretty and then the entrance steps not grand with old carpet and dark hall leading to reception.
excellent breakfast, lovely large room and clean, room bathroom. the staff were courteous and efficient, well dressed and attentive. first class. there was no nonsmoking area downstairs in the lobby area though food was being served; we arrived late in the evening and needed a snack and we had to carry our food up to our room which was inconvenient. the smell of smoke pervaded the hotel. i wouldn't stay there again because of this but i would stay at a hotel in your group if there were nonsmoking facilities. also, the tv in our room was not tuned in to an english station though in the hotel guide it said that it should have been. it would have been nice to be able to watch the news at least in english; there were many german channels and one french as well as the czech channels but no english channel. i would recommend the hotel but not to nonsmokers.
Comfortable and clean. We had a mostly comfortable stay, but there were a few weird things worth mentioning. This is a koser/jewish hotel with many conveniences oriented for participants in the religion. Most of the guests are Jewish, so if you dislike hearing constant hebrew, maybe choose a different hotel. This was not obvious via Kayak where I was doing searching, I should have dug a bit more. This did not effect our stay, was just surprised on arrival. - Our room was in the lower floor near the spa and a few service rooms. There was constant noise outside our room in the mornings. - One morning we had no water. - Our TV cable was unplugged so we just got static, had to investigate and plug it in. Just weird... - The marketing pictures for the hotel were extremely generous - border-line deceiving. Actual sizes of rooms were much smaller. - The location looks amazing, but street view it first. It's near a major intersection and highway. On the ground floor rooms you get some road noise. Overall, we were very laid back guests so these things didn't kill our trip, but these were the facts. In retrospect the price was probably not justified.
Amazing service kosher meals a big plus walking distance from all the great sites beautiful spa
It is very close to the old town area. Location was great. The large rooms are immaculate and air-conditioned. Breakfast was fantastic. Area in which hotel is located is not the cleanest - but we felt safe walking from there to the old city area - just a minutes away.
friendly, well set out room, good bathroom
The room was far nicer than the lobby would lead you to expect...a really nice, spacious, very clean room and bathroom! The entrance to the hotel was nothing like one would expect of a four-star hotel.....more like 2 star, but the room was excellent.
Close proximity to railway station.Breakfast included in room rate. Only limited snack menu available.
The staff was very friendly and helpful. Room cleaning missed our room 2 times due to sleeping in.
The best in Golden Tulip was the size of the room. The worst was the cleaning. They don't worry about your cups, the bathroom, etc
very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended
small and central
large, airy room. asked for a twin ( 2 ladies) but upgraded free to a suite which had a double bed. however. hotel immediately made up the bed settee for me so in effect we had a bedroom each. staff- nothing too much trouble the bath. it was huge but also you needed a wide stretch to climb into it. it would have been impossible for some people to use and there wasnt a separate shower so no alternative bathing facilities. also there needed to be a handle on the wall as climbing out of the bath was a leap of faith with nothing to hold on to
The location /cleanliness & service were excellent as was the buffet breakfast. The staff were also very helpful with local knowledge.
The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague. Nothing
The staff were friendly, helpful and responsive. The room was spacious and beautiful. I love the frescoes! The location is perfect - just steps from the Old Town square.
Central location, comfortable room. Had to change room after first - had requested double, and it was really twin. Also lot of noise from street. Second room was fine.
The position of the hotel is very good and affords easy access to restaurants and sites. Yes. The breakfast was not inviting and the service was indifferent.
The location of the hotel is great. No wireless internet in rooms
Excellent location in the heart of the old town. Our suite had a separate living room, comfortable furniture, excellent internet connection. Breakfasts had a great selection of items. Staff were unfailingly friendly.