Overview

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Surterra Apart Hotel

Avenida Padre Harter, 175, Puerto Montt, Chile
+56 6534 3443

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+56 6534 3443

Overall guest ratings

8.0/10 Good
Based on 496 reviews

Review highlights

  • 8.8
  • 7.1
  • 4.4
  • 2.0

Nearby

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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 496 reviews
    • 8.8 "Location is great."
      9.4 "Great parking, according to 94%."
      9.3 "93% liked the proximity to shopping."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 6.5 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 5.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.5 "55% thought the kitchenette was ok."
      5.0 "Only 50% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 4.4 "Internet is poor."
    • 2.0 "Awful breakfast."
    • 0.0 "Food is inedible."
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    Overall rating

    8.0 Good
    Based on 317 reviews
    • 8.9 "Location is great."
      9.3 "Great parking, according to 93%."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 6.4 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.1 "51% thought the kitchenette was ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Internet is average."
    • 0.0 "Food is inedible."

    Overall rating

    7.9 Good
    Based on 158 reviews
    • 8.6 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.7 "57% thought the kitchenette was ok."
    • 1.9 "Awful breakfast."

    Overall rating

    8.2 Excellent
    Based on 19 reviews
    • 6.6 "Average comfort."
    • 5.6 "Rooms are ok."
    data provided by TrustYou

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