Overview

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Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448

£98+

Overall guest ratings

6.6/10 Good
Based on 243 reviews

Review highlights

  • 9.4
  • 6.9
  • 6.6
  • 4.9

Good to know

  • Nice balcony
  • Great view

Nearby

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    About

    Situated by the ocean, Hotel Hacienda Morelos is a great choice for a stay in Puerto Morelos. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante, which serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are other highlights, and rooms at this Colonial hotel offer furnished balconies and premium bedding.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 243 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Service is ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      3.3 "67% thought the tv was sub-standard."
      4.3 "Air conditioning was criticized by 57%."
      0.5 "95% found problems with the furniture."
      3.8 "62% were disappointed with the minibar."
      2.5 "75% had problems with the shower."

    Overall rating

    6.5 Good
    Based on 184 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "City centre within easy reach, said 94%."
    • 6.6 "Service is ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "Air conditioning was criticized by 55%."
      3.8 "62% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."

    Overall rating

    5.4 OK
    Based on 51 reviews
    • 6.7 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 4.8 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."

    Overall rating

    6.1 Good
    Based on 7 reviews
    • 4.5 "Rooms are not good."
    Good to know
    "Nice balcony"
    "Great view"
    data provided by TrustYou

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