Overview

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Hotel Hacienda Morelos

Rafael E Melgar Mz 2 SM 2 Lte 5-B, 77580 Puerto Morelos, QR, Mexico
+52 998 871 0448

£96+

Overall guest ratings

7.1/10 Good
Based on 244 reviews

Review highlights

  • 9.0
  • 6.6
  • 4.7
  • 4.4

Good to know

  • Nice balcony
  • Great view

Nearby

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    About

    Situated by the ocean, Hotel Hacienda Morelos is a great choice for a stay in Puerto Morelos. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante, which serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are other highlights, and rooms at this Colonial hotel offer furnished balconies and premium bedding.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 244 reviews
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Service is ok."
      5.7 "Only 57% thought the service was professional."
      6.0 "Housekeeping was ok, according to 60%."
    • 4.7 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      4.7 "Air conditioning was criticized by 53%."
      3.8 "62% had problems with the shower."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."

    Overall rating

    6.5 Good
    Based on 187 reviews
    • 9.1 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
    • 6.5 "Service is ok."
    • 6.1 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      4.6 "Air conditioning was criticized by 54%."
      2.2 "78% thought the tv was sub-standard."
      3.0 "70% were disappointed with the minibar."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall rating

    5.2 OK
    Based on 46 reviews
    • 6.6 "Average value."
    • 6.1 "Service is ok."
    • 5.7 "Average cleanliness."
    • 5.0 "Vibe was decent."
    • 4.5 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."

    Overall rating

    6.2 Good
    Based on 9 reviews
    • 4.6 "Rooms are not good."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice balcony"
    "Great view"
    data provided by TrustYou

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