Overview

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Now Sapphire Riviera Cancun

SM 11, MZ 9, Lote 10, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8383

£223+

Overall guest ratings

8.8/10 Excellent
Based on 767 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 4.3

Nearby

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    About

    Located in Puerto Morelos, Now Sapphire Riviera Cancun All Inclusive is on the waterfront and close to Crococun Zoo and Ojo de Agua Beach. This 4-star resort is within close proximity of Puerto Morelos Reef and Puerto Morelos Town Square.

    Rooms

    Make yourself at home in one of the 496 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this Colonial resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 5 bars/lounges, or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This resort has 8295 square feet (771 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 767 reviews
    • 9.5 "Excellent pool."
      7.5 "Clean pool, said 75%."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      9.4 "94% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Lovely pool/beach service, according to 100%."
      7.0 "Housekeeping was great, according to 70%."
    • 8.8 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      9.0 "90% liked the proximity to sightseeing."
    • 7.8 "Tasty food."
      7.7 "77% loved the menu selection."
    • 6.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.2 "For only 52%, the bathroom was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "50% thought the minibar was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 4.3 "Internet is poor."
    • 2.0 "Awful breakfast."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 483 reviews
    • 9.5 "Excellent pool."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.0 "Generally very clean."
      9.1 "91% thought it was clean."
    • 7.1 "Tasty food."
    • 6.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."

    Overall rating

    8.9 Excellent
    Based on 283 reviews
    • 9.5 "Excellent pool."
    • 8.6 "Location is great."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 6.5 "Bar is ok."
    • 6.0 "Rooms are ok."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

    Recent reviews


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