Overview

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The Rizen Hotel

Jalan. Raya Puncak KM. 83 Cisarua, Puncak, Indonesia
+62 251 825 1000

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+62 251 825 1000

Overall guest ratings

5.2/10 OK
Based on 167 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.5
  • 4.4

Nearby

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    Amenities

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Room service
    • Tennis
    • Coffee shop
    • Washer/dryer available in-room
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.2 OK
    Based on 167 reviews
    • 10.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
    • 6.2 "Service is ok."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.4 "Breakfast is below average."
    • 1.9 "Food is inedible."
    • 1.5 "Awful rooms."
      0.5 "95% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
      0.5 "95% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
    • 1.3 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
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    Overall rating

    5.6 OK
    Based on 66 reviews
    • 6.0 "Service is ok."
    • 4.7 "Breakfast is below average."
    • 1.6 "Awful rooms."
      0.4 "96% said rooms were dirty."
      1.1 "89% complained about the bathroom."
    • 1.2 "Generally quite dirty."
      0.4 "96% said rooms were dirty."

    Overall rating

    5.1 OK
    Based on 100 reviews
    • 10.0 "Excellent pool."
    • 6.1 "Service is ok."
    • 4.7 "Bad amenities."
    • 4.4 "Breakfast is below average."
    • 2.1 "Food is inedible."
    • 1.5 "Awful rooms."
      0.5 "95% said rooms were dirty."
    • 1.4 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
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