Overview

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The Rizen Hotel

Jalan. Raya Puncak KM. 83 Cisarua, Puncak, Indonesia
+62 251 825 1000

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+62 251 825 1000

Overall guest ratings

5.4/10 OK
Based on 164 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.5
  • 3.9

Good to know

  • Clean pool area

Nearby

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    Amenities

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    Based on 164 reviews
    • 10.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
    • 5.5 "Service is ok."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
    • 2.3 "Quite uncomfortable."
      1.0 "90% didn't like the uncomfortable beds."
    • 1.7 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
    View all review categories

    Overall rating

    5.6 OK
    Based on 75 reviews
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Service is ok."
    • 3.0 "Quite uncomfortable."
    • 1.7 "Generally quite dirty."
      0.4 "96% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 1.5 "Awful rooms."
      0.4 "96% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    5.1 OK
    Based on 88 reviews
    • 10.0 "Excellent pool."
    • 9.4 "Terrific location."
    • 5.5 "Service is ok."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
    • 3.8 "Disappointing food."
    • 1.8 "Generally quite dirty."
      0.6 "94% said rooms were dirty."
    • 1.6 "Awful rooms."
      0.6 "94% said rooms were dirty."
      0.5 "95% complained about the bathroom."
    View all review categories
    Good to know
    "Clean pool area"
    data provided by TrustYou

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