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Professionality of staff Low quality of food served in the restaurant
Friendly staff and very helpful. We enjoyed very much our family dinner at the pool side. I stayed in the executive floor and we enjoyed it too. The drop off area is very limited. The street is so narrow and it's a two-way road and I didn't like that because you get stuck when leaving to your appointment and that can be frustrating. Another comment, the pool is very clean and well maintained but the chains around the pool is not removed so you have to step over it and no one to give you towels and no life guard on duty.
The location is very good. The room looks old and a bit cheap.
Rooms were good and staff were helpful A little tired inside and internet access was laborious - staff had to come and set you up with a code etc. In many hotels it's free.
the hotel location guest room service
Hotel furniture is very old, food was bad, satff was not friendly, location is in a midle of computor and electronic shops that make it very dificult for the taxi to reach the hotel,
The room was not maintained properly especially the bathroom which had the shower water tap handle to come out while pulling it gently, the switching knob did not work so the cold water came directly on my head. The shampoo is very cheap quality & the bath towels are small & not suitable.
Good location, good facilities, ideal for business in Riyadh
This hotel has two buildings. One very Old & One very new. They want to sell rooms in the old building like in the new one. When u reserve you should be aware in which Bldg is your reservation. I booked myself the highest rate and they were trying to send me to the old Bldg.
Location Poor service. I repeatedly asked for internet connection that never materialised. Complaints to the desk or the operator went unheeded. I asked to speak to the manager. This wa ignored.
I was very grateful the hotel had an English speaking receptionist. He was able to tell us about some local attractions and approximate rates to pay for cab fare.
Location, size room, all amenities possible carpet, bed spread not clean, no room making up after the first night, airco goinf off after leaving the room, making the room too hot on my return, water in swimming pool doesnot look clean
The area was not good.
Nada-nothng Is the worst hotel that I have been in all my live, in the worst area of riyadh.- El peor hotel en el que he estado en mi vida, en la peor zona de riyadh.
Cordial staff of the hotel Option of dining, location, parking space (very tightly packed) and the entry area (if you are parking your car and coming with your family to the front family entrance)
I Like the Hotel because the staff were very curtious and helpful. I really did not care for the location of the Hotel! It's located in what looks like one of the poorest areas of the city!
its proximity in the city central business district. the air conditioning system does not suit the hotel type (split instead of central units).
the hotel staff werent co-operative and they didnt let me stay in the so called golden suite with my 2 children that are under 12 years old.
food everything is good
restaurant prices are reasonable and the food is good, staff are friendly, many shops and malls in the area, means of transportation are available, close to government ministries and agencies no parking available, the hotel is in the old area of the city so it is too crowded and you can easily get into a car accident, the room opposes other rooms in the hotel so you have to keep the curtains down all the time, the bed is too hard and small, air conditioner is old and making hard noise, linens have hols on them from cigarettes, seats are old and dirty, tv is small, this is all that i...