Overview

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Mercure Manchester Norton Grange Hotel and Spa

Manchester Road, Castleton, Rochdale, United Kingdom
+44 161 619 9004

£60+

Overall guest ratings

7.0/10 Good
Based on 667 reviews

Review highlights

  • 9.5
  • 8.9
  • 4.6
  • 4.4

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    About

    The 4-star Mercure Manchester Norton Grange Hotel and Spa is set in tranquil countryside and its own landscaped grounds. Situated 8 miles form the city centre, this Manchester hotel has 81 contemporary guest rooms, each with wireless internet and satellite TV. The dining options include the elegant Grange Restaurant, or the less formal Pickwick Bistro. The hotel has a spa facility, with an indoor heated pool, fitness room and massage treatments. The function rooms welcome up to 220 guests.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 667 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.9 "Pool is good."
    • 8.5 "Location is great."
      8.6 "Great parking, according to 86%."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 4.6 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.1 "69% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      0.5 "95% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      3.6 "64% had problems with the shower."
      1.5 "For 85%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% thought the tv was sub-standard."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."
    • 2.4 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
      3.9 "Unfriendly atmosphere, according to 61%."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    Based on 326 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "Excellent pool."
    • 8.5 "Location is great."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 5.5 "Average value."
    • 4.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.3 "67% thought it was too noisy."
    • 3.8 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      3.3 "67% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
    • 2.7 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.4 "Unfriendly atmosphere, according to 66%."
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    Overall rating

    7.2 Good
    Based on 126 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.5 "Location is great."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.1 "Average value."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.5 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
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    Overall rating

    5.9 OK
    Based on 46 reviews
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.6 "Food is average."
    • 4.2 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."

    Overall rating

    6.9 Good
    Based on 166 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.9 "Pool is good."
    • 8.7 "Location is great."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 4.8 "Not very comfortable."
      3.0 "70% thought it was too noisy."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% didn't like the architecture."
    • 4.0 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 2.3 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 2.1 "Horrible vibe."
      1.1 "89% didn't like the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
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