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Fabulouse breakfast and wonderful friendly staff, happy atmosphere
it was clean and somewhere to stay price
Very good breakfast and very good location! Everything was perfect!
There hospitality They all have service with smile
To be honest i have nothing good to say about the hotel. Its near the subway thats it really. The room was small and the bar was not opened when we got there on are first night.No internet in the room or the bar only in the hall. The shower was broken. I cant believe its a four start restuarant.
The staff were very helpful and the parking very convenient also a great buffet breakfast The front room proved very noisey - had to move and was put in a very small room ,
location is good.
The hotel was beautiful and clean. The staff we exceptionally friendly especially Antonio. Best hotel visit I have had in a while. Location was perfect as well.
Very clean and efficient staff The road noise - very poor window soundproofing on th street side. And ineffective airconditioning. Not overly serious problems or we would have metioned them to the hotel.
the hotel was near the metro station .so its very easy to travell in rome using the metro, it near the shopping streets . the staff was good .. the breakfast was very poor
Nice size hotel - not too large. Handy transport links to metro for airport/getting around the city Lovely breakfast buffet - large spacious dinning room Helpful staff The shower - flooded the bathroom everytime I used it - which left a damp smell in the bathroom.
The room was great. We stayed one night only to get back home and fly out of Rome. We were 10 minutes from Ancient Rome and the colosseum. We discovered we were three blocks away from the church of the holy steps. If you are Catholic you must visit the church and climb the steps Jesus did on your knees. The steps were from pontiff pilot palace in Israel and brought from Israel by St Helen. The staff was great and breakfast was excellent.
It was good that the hotel provided the customers with two bottles of water per person on each day and also a fridge in the room. The shower cubicle was too small and the room could have been bigger considering the price we were charged per night.
staff was very helpfully, good service and most magnificent view at Colosseum ! shower is a little bit small !
Close to Colosseum and Roman Forum. Staff were friendly enough, but the hotel does not live up to Mercure's reputation at all. The breakfast is not worth the 15 Euros (burnt scrambled egg, for example, is not appertising) and you can hear everything from lifts going up and down to traffic noise from the room far too clearly. Then there's the matter of the air-conditioning being switched off in October, even if the days are still very warm. Not what it is cracked up to be.
Mostly everything The key continually stopped working resulting in going to the hotel room then having to trudge back to reception to have it reactivated. This happened six times in five days.
The central location to visit all the historical sites The only downside was the insufficient staff for the rooftop bar/snack area. on our visit the area was busy with guests but only a single staff member to serve all.
Excellent staff, good food facilities and roof top pool lovely Hotel room was small and carpets were quite dirty. Shower very small, we are very slim people and just got in it!!
The pool on the top of the building was nice, although small. Great view from our room and the top of the building of the Colosseum. Bar area was nice with a good selection. Staff very all helpful and friendly. Our air conditioning leaked and they moved us immediately. Easy access to all the bus routes. Pool was busy and there is very little seating area. Hotel was quite expensive for what you got. Breakfast was average.
Good location. Bar on the roof with a view on Colosseo. Terrible scent in the rooms (we were two families and have tried 3 rooms), lack of fresh air in the rooms due to the glass panels, that cover the windows. Furniture is quite old. Bath equipment is old and rather unpleasant to use. Rather hard beds.
That you recommend a tour and was excellent Just the size of the bathroom, it was too small
location and friendly personel Lots of stains on the carpet, wall and sofa (where our daughter slept). Holes in the door. Fungus in the bathroom and a leaking tap which caused a lack of pressure so the swich to the shower didn't work. When insisting on a solution, after the receptionist sugestion to shower in the morning, I got acces to a 1p room to use the shower, but that one was so small my head hit the shower and I couldn't bend to wash my feet. It felt like a cheap motel in stead of a 4 star hotel.
The staff was very nice anf helpful.Rooms were very clean. Airport shutlte available. Is in walking distance from the colloseum. Breakfast was good. Location of the hotel is down a dark alley, can only recieve internet connections down in the lobby area. Jacuze wasn't working
The hotel was fine it was just one thing who wasent so good the air cindition did ´t work
Lovely room great size bathroom with wirlpool bath. Helpful friendly staff and a great location.
The hospitality was great ! The hotel staff especially Front desk crew and the Breakfast staff were extremely welcoming. Hope to visit again Just the fact that there was brief noise from the rennovation being done to the hotel...... tired to sleep around 3 pm but couldn't because of the noise from the workers.
Nice room and very good location! 200m from Manzoni Metro Stationand 10-15 minutes from the colosseum. Even though the staff was generally helpful, there was one guy very rude with annoying behaviour!
The location of the hotel within walking distance to major attractions, modern, perfectly clean, with comfortable beds, great air-conditioning and helpful staff. The ongoing reconstruction did not affect us in any way. AFter it is completed, the hotel will be even more appealing.
Alhough the hotel is located near some historcal points, the location is not very nice. It is in a street that is more like an alley and taxi's are hard to come by unless arranged by the hotel. Personally, I feel when your are on holiday there should be some kine of vibe or lively atmosphere around.
Location Not finished, construction work still going on
The location. The design and the breakfast. Even when it was not included it was worth paying the extra. The room temperature was a little bit too high.
most wonderful staff so wonderful food so wonderful the location so wonderful highly rec this hotel not one thing
All the staff were extremely friendly and helpful . The breakfasts were lovely and the staff in the dining area always smiling and polite . The hotel was in a good location , close to the attractions but nice and peaceful . We had booked a superior doube room and i felt for the price the room was slightly on the small side.
locality - staff - area - already recommended to friends
Very nice 4* hotel with style and atmosphere; very friendly staff. Lovely terraces. Small details to make this hotel even better: - more international tv channels (eurosport, etc.) - it would be nice to have the free internet in the lobby for a quick use
Location, staff readiness to help,
The rooms were very well appointed and staff were very attentive
Helpfulness of staff . Location of hotel great . Room really clean and comfortable . Breakfast ok . terrace and facilities excellent.
Friendliness of the hotel staff, they are a real asset to the hotel. Water pressure in the shower in my room could have been higher, but on the plus side they replaced the shower head without me even needing to ask and that did improve things.
The room was very nicely decorated and comfortable. The staff in the breakfast room always had smiles on their faces and were so hospitable...a nice way to start the day. The front desk staff answered any questions we had and the map of Rome they gave us on the first day came in very handy. After taking a long walk on the first day and then returned to the room, seeing the slippers placed by the side of the bed was such a comforting sight. Customer service was exemplary. The location, too, was convenient to so many attractions, as we chose to do a lot of walking. Thank you for a lovely stay!
The friendly and efficient staff and the location of the hotel very near the centre of Rome yet in a pleasant place. While they served a range of very good snacks during day and evening they had no restaurant. However there were plenty of places round about to eat.
Location of the hotel was ok, close to the Metro station Room is very small, breakfast is not good.
Very helpful staff, good central location, great breakfast selection Unfortunately we had a noisy family with teenagers in the next room who kept late hours and were inconsiderate. They could be heard clearly, it was a shame because it let down what would have been a perfect hotel for us.
friendly staff, clean room, quietness, lovely roof garden public transport facilities in the neighbourhood, the nearby metro station was closed.
The hotel was placed in a quiet area. Close to metro. Nice bathroom.Freindly staff. The heatingsystem was a litle noisy
It was close to the metro, but didn't look like a safe place. The bed wasn't good, the cushion wouldn't stay in a straight position, it was curved in V, and extremely unconfortable. The heater also didn't work well, so the room was cold, and I was better attended in other places. I regretted booking this hotel. Surely could've found something better elsewhere, with a fair price.
Location, friendly staff Noice, breakfast terribly poor.
very pleasant young indian guy at reception very angry baid headed man at reception. terrible staff (cleaning the room)
Hotel was in a quiet road. Breakfast was plentiful and good. Cleanliness was superb.
The best place to stay for those who choosed to visit city for a tour: great location (15 min walk till Collosseum and till Termini station). Quiet district. Clean, comfortable. Room with teracce - very-very nice!Маленький отель,в отдельном 4-х этажном здании. Живописный и чистый район, дорогая малоэтажка. Тихо на улице и в номере.Близко до Колизея и Форума-пешком 15минут. Метро в 2-х шагах.Отзывчивый персонал. Качественная сантехника. Большая терраса в улучшенном дабл с видом на Латеран,но такой номер один.В фойе ноутбук с WiFi.Нормальный лифт. Poor breakfast (but actually traditinal for italian 3-stars hotels). Ask for cappuchino - it is great there!!! :) Slow internet connection (even for weather checking) До смешного скудный завтрак.Нет горячего.Либо ветчина,либо сыр.Очень маленькие номера и ванные(даже улучшенные).Меняют полотенца только после настойчивой просьбы.Медленный интернет
The staff is very polite, the breakfast is good, the location is very convenient
Perfect place to stay. Friendly, highly professional, trustworthy host ("Max"). Daily cleaning. Very clean place - better than most of 4 star accomodations. Computer/printer was ready to use and for free. Good bakery 25 mtrs. Secure place. Not more than 200 mtrs to the Metro.
maximillian is friendly and most hospitality :)I loved there everythings is perfect thank you very much... everythings is good :)an ideal locatian Actually I recommend...
The owner was vey nice and helpfull, and the place was near the main atractions
nice and comfortable B&B, keeping all its promises, including free wi-fi connection
The location was great-near the main train station. The owner was very gracious and helpful-very friendly. The room was very clean and nicely decorated. The value for the money in Rome was very good. We would stay there again. There was nothing we didn't like.
The owner was a fantastic host and the room was beautiful! It's close enough to walk to the highlights but is in a residential area so it's quiet and away from the tourists! The bathroom was not attached to our room so that makes it a little awkward running back and forth.