Overview

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Grand Hotel Rotorua

1130 Pukuatua Street, Rotorua 3010, New Zealand
+64 7348 2086

£56+

Overall guest ratings

6.8/10 Good
Based on 571 reviews

Review highlights

  • 9.5
  • 9.4
  • 4.8
  • 4.7

Good to know

  • Great reception

Nearby

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    About

    Located in the entertainment district, Grand Hotel Rotorua is a great choice for a stay in Rotorua. You'll have free perks like breakfast and self parking. Refrigerators and room service are offered in all rooms.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 571 reviews
    • 9.5 "Terrific location."
      8.4 "84% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.5 "Great service."
      8.1 "81% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.1 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
      5.6 "56% thought the kitchenette was ok."
    • 4.8 "Not very clean."
      1.9 "81% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.1 "Disappointing food."
    • 3.1 "Bar is disappointing."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.2 "For 98%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.9 Good
    Based on 285 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
      8.4 "84% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 5.4 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.2 "Only 52% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
    • 4.8 "Not very clean."
      2.3 "77% thought it was rather dirty."
    • 4.7 "Internet is poor."
    • 4.2 "Disappointing food."
    • 1.9 "Horrible vibe."
      0.2 "For 98%, the lobby entrance was sub-standard."
      1.2 "88% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.2 "For 98%, the lobby entrance was sub-standard."
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    Overall rating

    6.7 Good
    Based on 142 reviews
    • 9.6 "Terrific location."
    • 9.3 "Excellent value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.1 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
    • 4.6 "Not very clean."
      1.8 "82% thought it was rather dirty."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
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    Overall rating

    7.1 Good
    Based on 142 reviews
    • 9.5 "Terrific location."
    • 9.4 "Excellent value."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 5.1 "Internet is average."
    • 4.7 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      4.1 "59% complained about the bathroom."
      4.9 "51% had problems with the shower."
    • 4.7 "Not very clean."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    data provided by TrustYou

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