Overview

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Princes Gate Hotel
Top City Hotel

1057 Arawa Street, Rotorua --, New Zealand
+64 7348 1179

£56+

Overall guest ratings

8.1/10 Excellent
Based on 1,200 reviews

Review highlights

  • 9.6
  • 8.6
  • 5.5
  • 5.0

Good to know

  • Nice building
  • Stylish hotel

Nearby

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    About

    Princes Gate Hotel offers an airport shuttle (available on request). Guests can hang out at the outdoor pool or seasonal outdoor pool, or grab a bite to eat at Memories Restaurant, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A bar/lounge and a spa tub are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,200 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% found the restaurant service to be one of the best."
    • 7.4 "Good amenities."
      7.2 "72% thought the building was wonderful."
      8.3 "83% thought the architecture was beautiful."
      8.9 "89% enjoyed the lobby entrance."
      9.3 "93% found the grounds to be nice."
    • 7.1 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      8.9 "89% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.5 "Average value."
    • 5.0 "Breakfast is mediocre."
      2.8 "72% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      2.9 "For 71%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.2 "68% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      3.6 "64% were unsatisfied with the kitchenette."
      1.4 "86% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.6 "74% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    8.1 Excellent
    Based on 912 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "92% found the restaurant service to be one of the best."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.2 "82% thought the architecture was beautiful."
      9.0 "90% enjoyed the lobby entrance."
      9.0 "90% found the grounds to be nice."
    • 7.0 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 4.9 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      3.3 "67% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      4.6 "Air conditioning was criticized by 54%."
      3.0 "For 70%, the rooms looked old."
      1.2 "88% were disappointed with the minibar."
      2.9 "71% criticized the small bathroom."
      2.7 "73% had problems with the shower."
    • 3.8 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.3 "77% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
      2.9 "71% criticized the small bathroom."
    • 3.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
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    Overall rating

    7.8 Good
    Based on 168 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good vibe."
      9.4 "94% said it was a stylish hotel."
      8.6 "86% enjoyed the lobby entrance."
      8.8 "88% enjoyed the friendly atmosphere."
    • 7.2 "Good amenities."
      8.6 "86% enjoyed the lobby entrance."
    • 6.8 "Pool is mediocre."
    • 5.5 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      3.8 "62% said rooms were small."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      3.8 "62% said rooms were small."
      1.0 "90% thought they were poorly maintained."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
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    Overall rating

    8.6 Excellent
    Based on 120 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.6 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.4 "Good vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.7 "Average value."
    • 5.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.5 "Not very clean."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Stylish hotel"
    data provided by TrustYou

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