Overview

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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

£35+

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Rates

Overall guest ratings

5.7/10 OK
Based on 1,611 reviews
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Review highlights

  • 8.6
  • 4.8
  • 4.2
  • 4.0

Good to know

  • Great view

Nearby

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    About

    With a stay at SilverOaks Hotel Geyserland, you'll be centrally located in Rotorua, steps from Rotorua Golf Club and minutes from Whakarewarewa Thermal Reserve. This hotel is within close proximity of Whakarewarewa: The Living Maori Village and Te Puia New Zealand Maori Arts and Crafts Institute.

    Rooms

    Make yourself at home in one of the 70 air-conditioned guestrooms. Wired and wireless Internet access is available (surcharge). Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features wireless Internet access (surcharge) and babysitting/childcare (surcharge).

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 6146 square feet (571 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Air-conditioned
    • 24 hour front desk
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Free parking
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Wi-Fi
    • Room service
    • Restaurant
    • Kitchen/Kitchenette
    • Sauna
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    Based on 1,611 reviews
    • 8.6 "Location is great."
    • 6.8 "Service is ok."
    • 4.8 "Breakfast is below average."
    • 4.2 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 3.4 "Pool is below average."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    6.2 Good
    Based on 741 reviews
    • 8.6 "Location is great."
      8.1 "Great parking, according to 81%."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "Management was excellent, said 73%."
    • 4.9 "Breakfast is below average."
    • 4.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
    • 4.5 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.8 "92% were disappointed with the minibar."
      1.2 "88% were unsatisfied with the kitchenette."
    • 3.7 "Pool is below average."
      1.4 "Dirty pool, said 86%."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
    View all review categories

    Overall rating

    5.8 OK
    Based on 644 reviews
    • 8.6 "Location is great."
      7.9 "Great parking, according to 79%."
    • 6.3 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.0 "60% thought the management was tolerable."
      5.5 "Only 55% thought the service was professional."
      6.0 "Housekeeping was ok, according to 60%."
    • 4.5 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      1.6 "84% were unsatisfied with the kitchenette."
      2.0 "80% had problems with the shower."
      0.4 "96% were disappointed with the minibar."
      1.0 "Air conditioning was criticized by 90%."
    • 3.1 "Disappointing internet connection."
    • 3.0 "Horrible pool."
      0.7 "Dirty pool, said 93%."
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    Overall rating

    6.4 Good
    Based on 225 reviews
    • 8.6 "Location is great."
    • 8.3 "Good value."
    • 6.1 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 4.6 "Breakfast is below average."
    • 4.6 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
    • 3.9 "Pool is below average."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    View all review categories
    Good to know
    "Great view"
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